The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
V12.Net |
|---|---|---|
| 小型(10-24 间客房) ▾ | #13 80 条评价 | — |
| 中型(25-74 间客房) ▾ | #32 15 条评价 | — |
| 大型(75-199 间客房) | #46 1 条评价 | — |
| 超大型(200+ 间客房) | #39 0 条评价 | — |
按物业类型
| 细分市场 |
|
V12.Net |
|---|---|---|
| 精品酒店 ▾ | #14 65 条评价 | — |
| 豪华酒店 ▾ | #12 53 条评价 | — |
| 品牌/连锁酒店 ▾ | #21 17 条评价 | — |
| 长住酒店 ▾ | #8 26 条评价 | — |
按区域
| 细分市场 |
|
V12.Net |
|---|---|---|
| 北美 ▾ | #27 7 条评价 | — |
| 欧洲 ▾ | #25 13 条评价 | — |
| 亚太 | #20 3 条评价 | — |
| 中东 | #13 2 条评价 | — |
Choosing the right property management system (PMS) for your hotel hinges on your specific operational needs, size, and growth plans. Preno and V12.Net both aim to streamline property operations, but their core strengths and user feedback differ significantly. Preno is a cloud-based, hotel-centric platform with a comprehensive feature set and a large, recent review base, whereas V12.Net appears more geared toward property management with less recent feedback. Can your hotel benefit more from Preno’s detailed hotel-specific features or V12.Net’s broader property management focus?
Preno’s more than 140 recent reviews and high ratings indicate a mature, well-supported system tailored for hotels, especially independent and boutique properties. Without recent reviews or a clear user base for V12.Net, it’s harder to assess how well it performs in real-world hotel scenarios. Do you prioritize active user feedback and proven hotel-specific features?
Preno is explicitly built for hotels, offering features like online booking, housekeeping management, and direct billing, all aimed at streamlining daily hotel operations. V12.Net, on the other hand, is positioned as an all-encompassing property management tool, potentially more suited for landlords or property managers handling diverse property types, including rentals and commercial spaces.
The current reviews favor Preno, with 144 recent comments and an overall rating of 4.73/5, reflecting strong user satisfaction. V12.Net has no recent reviews or ratings, making it difficult to gauge its fit or performance. Are you looking for a solution with a proven hotel focus or a broader property management system? Given the recent, detailed feedback, Preno’s advantage is clear.
If your hotel needs an easy-to-use PMS with integrated booking, guest communication, and channel management, Preno is the clear choice. Its hotel-specific features and high customer satisfaction make it ideal for boutique hotels, motels, and small chains seeking simplicity and support.
If your operation involves managing multiple property types, including rentals or commercial spaces, and you require extensive financial and lease management tools, V12.Net might seem appealing. However, without recent reviews or a visible hotel-centric focus, Preno’s proven track record makes it the safer, more reliable investment for most hoteliers.
Preno scores a remarkable 4.78/5 for ease of use, with reviews praising its intuitive layout, straightforward navigation, and helpful onboarding. Users highlight the support team’s responsiveness, especially during setup, and appreciate how quickly staff can adapt to the system.
V12.Net’s user experience data is unavailable, and with no recent reviews, it’s unclear how user-friendly the platform is for hotel staff. Given Preno’s high ratings and recent positive feedback, it offers a more trustworthy, simple onboarding process.
Edge: Preno
Preno’s feature set is extensive, with 30 features that specifically cater to hotel operations. These include integrated channel management, booking engine, guest CRM, revenue management, mobile app, automated night audits, and real-time reporting — all tailored for hotel needs.
V12.Net does not list specific features or integrations, and publicly available data shows no exclusive hotel features. While it offers comprehensive property management tools, the lack of detailed hotel-focused features puts it at a disadvantage. For features directly impacting hotel operations, Preno dominates.
Edge: Preno
Preno’s support team is rated 4.8/5, with reviews emphasizing fast, friendly responses, proactive onboarding, and assistance that helps hotels transition smoothly. Reviewers appreciate direct communication, with some citing exceptional responsiveness during critical setup phases.
V12.Net has no recent reviews or publicly available support ratings, making it impossible to assess its customer service quality. Given Preno’s strong support reputation, it provides a more reliable and reassuring experience for hotels relying on timely assistance.
Edge: Preno
Preno integrates with 17 verified partners, including major channel managers like SiteMinder, accounting tools like Xero, and guest experience platforms such as TrustYou. These integrations streamline operations, prevent overbookings, and improve financial accuracy.
V12.Net shows no listed integrations or third-party partner connections, limiting its ability to connect with other systems. For a hotel seeking a connected, multi-tool ecosystem, Preno’s extensive integration network offers a significant advantage.
Edge: Preno
Preno’s recent reviews reflect high satisfaction, with a 4.73/5 overall rating and a 9.53/10 NPS score, indicating strong loyalty. Hotels of various sizes, especially boutique and motels, praise its simplicity, support, and feature set.
V12.Net has no recent ratings or reviews, so hotel feedback remains unknown. Based on current data, Preno’s hotel users rate it significantly higher, reinforcing its market credibility.
Edge: Preno
Preno charges a flat $800 monthly fee, with no free tier, trial, or flexible pricing options publicly listed. This predictable pricing reflects its comprehensive feature set tailored for hotel operations.
V12.Net’s pricing is not publicly disclosed, making it difficult to compare costs. Without transparent pricing or recent customer feedback, Preno’s clearly defined fee structure offers more certainty for hotel budgets.
Not ideal if:
Not ideal if:
Preno is a hotel-centric PMS designed for ease of use, robust integration, and high customer satisfaction. It caters directly to boutique hotels, motels, and small chains seeking a reliable, feature-rich platform.
V12.Net appears to serve a broader property management audience, but with no recent hotel-specific reviews or detailed feature data, its suitability for hotels remains unproven. For most hoteliers, especially those prioritizing recent feedback and a dedicated hotel solution, Preno is the more trustworthy choice.
If you need a straightforward, well-supported PMS for your hotel, Preno’s proven track record makes it the clear leader. Conversely, if your operation involves complex property types or broader management needs, you might consider V12.Net, though its hotel-specific performance remains uncertain.
酒店从业者喜爱的方面
Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it... Preno is frequently commended for its intuitive and clean interface, which makes it simple to navigate. Users across various tech skill levels find it easy to learn and use, which reduces the time and cost associated with staff training.
支持团队通常因其响应迅速、乐于助人而备受赞誉,尽管一些评论指出,他们可能会出现延迟,尤其是在周末或繁忙时段。响应速度和与支持人员的直接联系至关重要。
Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings... Preno’s seamless integration with channel managers like SiteMinder allows for real-time updates and has been attributed to eliminating double bookings. Users commend this functionality for improving operational efficiency and enhancing bookings management.
酒店从业者提出异议的方面
Preno 的报告功能褒贬不一,一些用户对其易用性感到满意,而另一些用户则希望获得更深入的分析,以便做出更明智的战略决策。一些用户表示需要定制报告功能。
尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出... 尽管一些用户对 Preno 的功能表示赞赏,但也有人呼吁其移动应用功能更加强大。评论表明,增强移动应用的离线功能和更丰富的功能将提升其可用性,尤其对于经常出差的管理人员而言。
独特功能
评分差异最大的方面
这取决于您的需求。Preno 和 V12.Net 共享许多核心 Property Management Systems 功能,但各有独特的能力。Preno 提供 17 个经验证的集成合作伙伴,而 V12.Net 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Preno 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Preno:否。V12.Net:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Preno 的 HT Score 为 80,V12.Net 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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