The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #9 0 条评价 | #6 6 条评价 |
| 中型(25-74 间客房) ▾ | #7 8 条评价 | #4 52 条评价 |
| 大型(75-199 间客房) ▾ | #6 3 条评价 | #1 46 条评价 |
| 超大型(200+ 间客房) ▾ | #8 1 条评价 | #3 13 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #6 4 条评价 | #5 31 条评价 |
| 豪华酒店 ▾ | #7 4 条评价 | #2 61 条评价 |
| 品牌/连锁酒店 ▾ | #5 10 条评价 | #4 42 条评价 |
| 长住酒店 ▾ | #5 4 条评价 | #2 19 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #4 12 条评价 | #5 15 条评价 |
| 欧洲 ▾ | #8 0 条评价 | #3 65 条评价 |
| 亚太 ▾ | #4 0 条评价 | #1 6 条评价 |
| 中东 ▾ | — | #1 23 条评价 |
Choosing the right hotel sales software can significantly impact your team's efficiency, revenue, and guest satisfaction. Both Quore (Sales) and Thynk Groups & Events aim to streamline sales processes, but they serve different needs and come with distinct strengths. Your decision depends on whether you prioritize comprehensive sales tracking or advanced automation and CRM capabilities.
While Quore offers a familiar, user-friendly interface with straightforward sales tracking, Thynk provides a more extensive feature set rooted in Salesforce, with AI-driven automation. Which platform aligns better with your hotel’s current and future sales goals?
Both platforms aim to improve sales operations, but they diverge in scope and depth. Quore (Sales) is designed to integrate the sales process into an existing hotel operational platform, emphasizing communication, lead tracking, and contract management. It excels in operational transparency but has limited specialized features beyond basic sales functions.
Thynk, on the other hand, offers a comprehensive suite built on Salesforce, with 20 unique features including CRM, workflow automation, and detailed reporting. It automates much of the sales lifecycle using AI, providing a broader, more customizable experience. Do you need a straightforward sales app or a full-fledged sales automation platform?
If your hotel needs a straightforward sales management tool that improves communication and basic lead tracking, Quore (Sales) is suitable, especially if your team already uses Quore for operations. It’s ideal for properties looking for a simple, easy-to-adopt solution with decent onboarding ratings and a focus on operational visibility.
If your hotel requires a highly customizable sales system with advanced CRM, contract management, and automation capabilities—particularly if managing multiple properties or complex group sales—Thynk is the better pick. Its Salesforce foundation allows significant flexibility, and recent reviews highlight its ability to handle large-scale, multi-property sales efficiently.
Quore’s UI scores 3.5/5, and onboarding is rated 4.06/5, indicating a generally friendly user experience that most staff can adopt quickly. Users appreciate its straightforward approach but mention some limitations in app visibility and department management, which could hinder larger teams.
Thynk outperforms here with a 4.39/5 ease-of-use score and a 4.2/5 onboarding rating. Its interface is described as user-friendly, and users find it quick to enter sales activities, though some suggest the design could be more visually appealing.
Edge: Thynk.
Quore (Sales) primarily focuses on sales tracking, lead management, and basic reporting, lacking advanced automation or CRM features. Its feature set is limited with no unique functionalities beyond its core platform.
Thynk offers 20 distinct features, including CRM, contact management, task automation, integrated contracts, and workflow automations—features that significantly extend beyond Quore’s capabilities. Users praise Thynk’s ability to manage complex sales workflows and provide real-time inventory management, making it a more robust solution.
Edge: Thynk.
Quore’s support receives a 4/5 rating, with reviews noting that the platform is easy to get help for and that the team is responsive. However, the limited review count (12) and lack of recent feedback make it harder to gauge ongoing support quality.
Thynk’s support scores slightly higher at 4.39/5, with recent reviews praising the team’s involvement and expertise. The platform’s ongoing support seems more consistently strong, especially given its larger user base and recent feedback.
Edge: Thynk.
Quore integrates with 8 verified partners, including Revinate, Kipsu, and Beekeeper, focusing on guest engagement and operational tools. While useful, its overall integration scope is narrower.
Thynk boasts 14 verified partners, including Stayntouch, Oracle Hospitality, and Mews, with a broader array of integrations covering property management, CRM, and booking systems. Its Salesforce foundation enables greater scalability and customization.
Edge: Thynk.
Thynk’s reviews are more recent, with 17 reviews in the last 6 months, and an overall rating of 5/5. Hotelier ratings for Thynk span high marks across different segments, especially in luxury and independent hotels, with detailed positive comments about its ease of use and automation.
Quore’s older review base (12 reviews) yields a 3.46/5 rating, with mixed feedback. Hoteliers cite ease of use but highlight limitations in sales features and reporting. The more recent and higher ratings favor Thynk.
Edge: Thynk.
Quore does not publicly list its pricing or offer a free trial, making it difficult to gauge value upfront. It likely operates on a custom quote based on hotel size and needs.
Thynk’s base price is $600 per month, with no free trial or tiered options. Its transparent pricing makes it easier to compare against value, especially considering its extensive features.
In sum, Quore (Sales) provides a simple, operationally integrated sales management platform that is easy to adopt but limited in advanced features. It is best suited for properties seeking basic lead tracking and communication tools without the need for extensive automation or CRM.
Thynk excels as a feature-rich, scalable sales platform built on Salesforce, offering automation, comprehensive CRM, and real-time analytics. It’s the right choice for larger hotels, chains, or those managing complex sales workflows who want to maximize automation and oversight.
If your hotel’s focus is on operational communication and basic sales management, Quore may suffice. But if you’re aiming for a strategic, automation-driven sales process with detailed insights, Thynk should be your pick.
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"As we were expanding, it was crucial to optimize our processes. We were way back when it came to the industry on the topic of digitalization. I think a lot happened during the pand..."
该目标暂无已发布的案例研究。
"The system works great for multi-properties and a big advantage for us is the combination with salesforce. We have CRM+Events now in single system. Furthermore processes are tailo..."
酒店从业者喜爱的方面
虽然 Salesforce 集成提供了可扩展性,但评论者表示希望进行额外的集成来处理特定任务,例如 B2B 旅行社承包,这强调了潜在的增强领域。
Thynk Cloud 的 CRM 功能基于 Salesforce 平台构建,可靠性高且可定制,这对于个性化宾客体验和有效管理客户关系至关重要。其强大的 CRM 功能广受用户认可。
一个反复出现的主题是需要改进美学设计和布局,同时又不损害其功能,因为用户发现当前的设计过于单调。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Quore (Sales) 和 Thynk Groups & Events 共享许多核心 Hotel Sales Software 功能,但各有独特的能力。Quore (Sales) 提供 8 个经验证的集成合作伙伴,而 Thynk Groups & Events 提供 14 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Thynk Groups & Events 在易用性方面领先,评分为 4.4/5 对比 3.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Quore (Sales):否。Thynk Groups & Events:否。 两款产品目前均不提供免费版。大多数 Hotel Sales Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Quore 的 HT Score 为 0,Thynk 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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