The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 144 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Quore 表现出色 — 尤其适合 brand 类型的物业 (3.0/5) .
Tripleseat 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Contact Management/CRM and PCI Compliant Payments.
基于 HTR 上 144 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $400/mo |
| 经验证的评价 | 12 | 132 |
在分析了 144 条经验证的评价后,Quore 用户最看重其 ,而 Tripleseat 用户则强调 用户友好性, 活动和客户管理, 账户管理。点击任意主题查看评价者的反馈。
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活动和客户管理
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集团报告和预测
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各产品在不同物业规模、类型和区域的 酒店销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #9 0 条评价 | #2 24 条评价 |
| 中型(25-74 间客房) ▾ | #7 8 条评价 | #2 88 条评价 |
| 大型(75-199 间客房) ▾ | #6 3 条评价 | #5 11 条评价 |
| 超大型(200+ 间客房) ▾ | #8 1 条评价 | #7 4 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #6 4 条评价 | #2 83 条评价 |
| 豪华酒店 ▾ | #7 4 条评价 | #3 44 条评价 |
| 品牌/连锁酒店 ▾ | #5 10 条评价 | #6 36 条评价 |
| 长住酒店 ▾ | #5 4 条评价 | #6 5 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #4 12 条评价 | #2 120 条评价 |
| 欧洲 | #8 0 条评价 | #7 2 条评价 |
| 亚太 | #4 0 条评价 | — |
Choosing the right sales management software for your hotel can be daunting. Both Quore (Sales) by Quore and Tripleseat aim to streamline your sales processes, but they target different aspects of hotel sales. Quore primarily focuses on operational communication and internal tracking, while Tripleseat emphasizes managing group bookings and event sales. Which one aligns better with your hotel's specific needs?
Both products aim to improve sales workflows; however, their core functionalities diverge significantly. Quore (Sales) offers a centralized platform to track leads, contracts, and internal communication, making it ideal for hotels seeking to enhance operational coordination. Tripleseat, on the other hand, provides a comprehensive event management system designed for hotels that handle complex group and catering bookings.
While Quore has a lower review count (12 reviews) and a modest overall rating of 3.46/5, Tripleseat boasts 125 reviews with a near-perfect 93.63/100 score, indicating a stronger market presence and more recent user feedback. The recent reviews favor Tripleseat's usability and feature set, making it the more reliable choice today.
Are you looking for a tool to elevate your sales team’s internal communication and lead tracking, or do you need a platform that simplifies managing group events and catering? The answer will guide your decision.
If your hotel needs a straightforward, easy-to-implement sales tracking tool that enhances communication between departments, Quore (Sales) is suitable. It’s particularly apt for hotels looking for internal operational visibility rather than extensive external client management, especially if your team values integration with existing Quore modules.
Conversely, if your hotel relies heavily on group bookings, weddings, or corporate events, Tripleseat is the better fit. Its strengths lie in managing complex event proposals, automating workflows, and handling client communications, especially for boutique and luxury hotels that prioritize seamless event sales and client experience.
For properties with a focus on internal communication and operational oversight, Quore’s simplicity and internal feature set will suffice. For those prioritizing event management, proposal automation, and CRM functionalities, Tripleseat’s richer features make it the clear choice.
Quore scores 3.5/5 for ease of use with positive feedback on user-friendly interfaces and smooth onboarding. Users highlight its straightforward navigation and effective training, making staff adoption manageable despite some limitations in features.
Tripleseat surpasses with a 4.33/5 rating, with many reviews praising its intuitive interface, mobile accessibility, and structured onboarding. Users often mention that it feels natural to adopt, helping teams rapidly become productive.
Given the recent reviews and higher usability score, Edge: Tripleseat.
Quore’s sales module offers essential lead tracking, contract creation, and internal communication tools. However, it lacks advanced features like CRM, client portals, task management, or eSignatures, with only basic sales tracking capabilities.
Tripleseat provides 20+ features including contact management, CRM, client portals, task automation, customizable BEOs, payments, and eSignatures. It also offers detailed reporting, pipeline management, and workflow automation, making it the more feature-rich platform.
Edge: Tripleseat.
Quore’s support has a 4/5 rating, with users appreciating the training and responsiveness, though some note that support could be more proactive in feature development. One reviewer called their support “helpful and responsive,” but limited support options are a concern.
Tripleseat exceeds with a 4.54/5 rating, with reviewers emphasizing its responsive onboarding and ongoing support. Many mention their account managers’ proactive communication and quick problem resolution, contributing to smoother adoption.
Edge: Tripleseat.
Quore integrates with 8 verified partners, including Revinate, Kipsu, and Canary Technologies, which cover operational and reputation management tools. Its integration scope is suitable for internal operational workflows but limited for external client-facing systems.
Tripleseat offers 15 verified integrations, including WebRezPro, SevenRooms, Stripe, and Oracle Hospitality. It also connects with popular hotel software and CRM systems, providing a broader ecosystem for event and group sales.
Edge: Tripleseat.
Tripleseat’s recent reviews show significantly higher satisfaction, with an overall score of 93.63/100. Reviewers from boutique and luxury hotels praise its ease of use, automation, and support, frequently citing it as “a game-changer” for event management.
Quore’s ratings are lower, with a 3.46/5 overall and limited recent feedback. Hoteliers appreciate its internal communication features but find it lacking in advanced sales capabilities, leading to lower enthusiasm.
Edge: Tripleseat.
Quore does not publicly list its pricing, suggesting a custom quote based on hotel size and needs. It does not offer a free trial or freemium model, making it less transparent.
Tripleseat charges a flat rate of $400 per month, with no free trial. Its transparent pricing and feature-rich plan provide clear value for hotels ready to invest in group sales automation.
Not ideal if:
Not ideal if:
The core difference is that Quore (Sales) is designed for internal operational coordination, while Tripleseat is geared toward managing external client relationships and complex event sales. If your focus is on internal communication and basic lead tracking, Quore can be sufficient, especially if already part of your hotel’s operational toolkit.
Choose Quore if your hotel values a straightforward, internal-focused sales tool that integrates with existing Quore modules. Its ease of use and support are adequate for properties seeking minimal complexity.
For hotels that prioritize event and group sales, especially in boutique or luxury segments, Tripleseat offers a comprehensive and more feature-rich platform. Its ability to handle proposals, contracts, and client communication makes it the better solution for revenue-driven event management.
Ultimately, Tripleseat’s higher recent review scores and broader feature set make it the more reliable choice today. If your hotel needs detailed client engagement and event workflows, Tripleseat will serve you best. For internal operational focus, Quore remains a viable option but with limitations in external sales management.
酒店销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $400/mo |
根据 HTR 的产品数据库,Quore (Sales) 和 Tripleseat (Group Sales Management Platform) 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理(任务和提醒) | ||
| 内容和文件管理 | ||
| 可定制的 BEO、提案和合同文件 | ||
| 客户沟通门户 | ||
| 潜在客户表格 | ||
| 联系人管理/CRM |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Tripleseat provides the best ROI of any system."
酒店从业者喜爱的方面
Tripleseat 的平台直观易用,备受赞誉,显著提升了运营效率。它能帮助销售和活动团队无缝管理客户信息、沟通和活动策划。
该软件的活动和客户管理功能,包括组织客户详细信息、提案和付款处理,因其高效性和有效集中信息的能力而备受赞誉。
Tripleseat 的客户经理因乐于接受反馈并积极主动地根据客户建议改进平台而受到赞扬,从而促进了合作关系。
酒店从业者提出异议的方面
尽管 Tripleseat 总体上广受好评,但用户反映在团体报告和活动总收入预测方面仍有改进空间,这表明需要增强的分析工具。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Quore (Sales) 和 Tripleseat (Group Sales Management Platform) 共享许多核心 Hotel Sales Software 功能,但各有独特的能力。Quore (Sales) 提供 8 个经验证的集成合作伙伴,而 Tripleseat (Group Sales Management Platform) 提供 15 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Tripleseat (Group Sales Management Platform) 在易用性方面领先,评分为 4.3/5 对比 3.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Quore (Sales):否。Tripleseat (Group Sales Management Platform):否。 两款产品目前均不提供免费版。大多数 Hotel Sales Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Quore 的 HT Score 为 0,Tripleseat 的为 93。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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