The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 118 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Quore 表现出色 — 尤其适合 brand 类型的物业 (3.0/5) .
SalesAndCatering.com 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Pace, Sales Activity, and GRC Reporting and Workflow Automations.
基于 HTR 上 118 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $300/mo |
| 经验证的评价 | 12 | 106 |
在分析了 118 条经验证的评价后,Quore 用户最看重其 ,而 SalesAndCatering.com 用户则强调 易于使用, 培训和支持, 高效报告。点击任意主题查看评价者的反馈。
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活动管理
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电子邮件集成
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各产品在不同物业规模、类型和区域的 酒店销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | #9 0 条评价 | #8 2 条评价 |
| 中型(25-74 间客房) ▾ | #7 8 条评价 | #3 71 条评价 |
| 大型(75-199 间客房) ▾ | #6 3 条评价 | #2 24 条评价 |
| 超大型(200+ 间客房) ▾ | #8 1 条评价 | #4 8 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #6 4 条评价 | #3 44 条评价 |
| 豪华酒店 ▾ | #7 4 条评价 | #4 19 条评价 |
| 品牌/连锁酒店 ▾ | #5 10 条评价 | #2 79 条评价 |
| 长住酒店 ▾ | #5 4 条评价 | #3 14 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #4 12 条评价 | #3 103 条评价 |
| 欧洲 | #8 0 条评价 | — |
| 亚太 | #4 0 条评价 | #3 1 条评价 |
In the fiercely competitive hotel sales software market, your hotel needs a solution that boosts efficiency, improves communication, and streamlines workflows. Quore (Sales) and STS Cloud by SalesandCatering.com are two prominent options, each promising to enhance your sales operations. While Quore’s sales app aims to unify sales tracking and operational management, STS Cloud offers a broader, all-in-one sales and catering platform. But which truly aligns with your hotel’s needs?
Both products serve the core purpose of managing sales pipelines, contracts, and event details. However, Quore’s sales module specializes in operational integration and departmental communication, whereas STS Cloud emphasizes end-to-end catering and event management. Do you prioritize a unified operational platform or a dedicated sales and catering system?
Quore (Sales) is designed primarily for hotels seeking to improve internal communication and operational coordination. Its strengths lie in tracking leads, managing contracts, and passing information seamlessly between departments, making it ideal for hotels that need a sales tool tightly integrated with hotel operations.
Conversely, STS Cloud is a full-featured sales and catering solution that manages the entire booking process from lead capture to BEO management. It is better suited for hotels with large event spaces, multiple venues, or properties that handle numerous group bookings and catering requests daily.
Given that Quore’s overall review count is significantly lower (12 reviews) compared to STS’s 96 reviews, and that STS’s recent reviews are also more current, STS Cloud’s data provides a clearer picture of its ongoing performance and user satisfaction. Does your hotel require a platform with proven, up-to-date reviews and extensive features?
If your hotel needs a sales solution that integrates operational tasks such as maintenance, housekeeping, and internal communication, Quore (Sales) offers a tailored experience with features like department communication and inspection tracking. It’s particularly suitable for hotels focused on operational efficiency and departmental collaboration.
If your goal is to enhance your sales and catering processes with detailed lead management, proposal creation, and event planning, STS Cloud’s extensive feature set is the better fit. Its offerings include contract management, BEO handling, workflow automation, and unlimited user access at a flat rate, ideal for hotels with sizable sales teams or multiple properties under one management.
For properties emphasizing ease of use, STS Cloud’s UI scores higher (4.74/5) versus Quore’s 3.5/5. If your team values intuitive design and quick onboarding, STS likely reduces training time and boosts adoption.
In terms of feature depth, STS Cloud provides 11 unique features such as e-signatures, lead scoring, and workflow automations, compared to Quore’s zero exclusive features. For comprehensive sales and catering functions, STS is clearly the stronger choice.
Support ratings favor STS (4.72/5) over Quore (4/5), with reviews highlighting responsive, knowledgeable customer service and effective onboarding. When support quality is critical, STS’s recent review activity confirms ongoing reliability.
In integrations, Quore boasts 8 verified partners, including Revinate and Kipsu, while STS offers 7, including OPERA and Cloudbeds. Your existing systems may tip the scale depending on compatibility needs, but STS’s slightly broader integrations make it a versatile pick.
Hotel reviews also favor STS, with a near-perfect 9.54/10 NPS score and 96 reviews, compared to Quore’s 6.5/5 and 12 reviews. Larger, more recent feedback indicates higher user satisfaction for STS.
Pricing for STS is straightforward at $300/month with no setup fees, whereas Quore's pricing details are not publicly disclosed, but its lack of a free tier suggests a potentially higher cost for similar functionalities.
Edge: STS Cloud.
Quore primarily focuses on operational management and internal communication, offering features like maintenance tracking, employee communication, and inspection workflows. However, it lacks advanced sales-specific functionalities such as contract management or lead scoring.
STS Cloud delivers 11 distinct features tailored for sales and catering, including contact management, lead tracking, BEO management, digital proposals, e-signatures, workflow automations, and CRM capabilities. These comprehensive features support the entire sales process from lead to booking, giving your team more control and efficiency.
While Quore excels in operational department collaboration, STS’s suite covers every aspect of the sales and catering journey, making it the more feature-rich choice for driven sales teams.
Edge: STS Cloud.
Quore maintains a 4/5 support rating, with reviews praising their training quality and responsiveness. However, some users note that support can sometimes be generic and lacking in proactive engagement.
STS Cloud’s support rating is slightly higher at 4.72/5, with numerous recent reviews emphasizing quick, knowledgeable responses, and tailored assistance. Customers frequently commend STS’s attentive service and seamless onboarding process, which appears to be a consistent strength.
Given the more recent reviews and higher overall satisfaction, STS Cloud’s support system is more reliable, especially for hotels that rely on prompt, ongoing assistance.
Edge: STS Cloud.
Quore offers 8 verified integrations, including Revinate, Kipsu, and Crave Interactive, focusing on guest feedback, communication, and operational tools. STS Cloud provides 7 integrations, including prominent PMS systems like Opera and RoomKey, along with solutions like SkyTouch and Cloudbeds.
Both systems integrate with major hotel technology platforms but STS’s integrations with PMS systems are particularly valuable for automation of sales and catering data. If your hotel depends heavily on PMS integration, STS offers a slight edge.
Edge: STS Cloud.
STS Cloud’s reviews are overwhelmingly positive, with a 9.54/10 NPS score and 96 recent reviews, many highlighting ease of use, efficiency gains, and customer service. Its users span a broad range of hotel sizes, from boutique to large conference venues, demonstrating versatility.
Quore, with only 12 reviews and a 6.5/5 NPS, has limited recent feedback, and some users mention issues like limited sales functionality and difficulty viewing items on mobile apps. Its ratings reflect a smaller, more niche user base.
Overall, hoteliers rate STS Cloud higher, affirming its robust features, support, and user satisfaction.
Edge: STS Cloud.
Quore does not publicly disclose its pricing model, which suggests it may be custom or higher-tier. STS Cloud is priced at $300 per month with no additional setup or per-user fees, offering predictable, transparent costs.
If budget predictability and transparency are priorities, STS Cloud’s flat-rate pricing provides clear value. Quore’s lack of published pricing makes direct comparison difficult, but the overall higher review volume and recent feedback favor STS.
Edge: STS Cloud.
Hotels that:
Not ideal if:
Hotels that:
Not ideal if:
The core difference is that Quore (Sales) is primarily designed for operational management with some sales capabilities, while STS Cloud provides an extensive, dedicated sales and catering platform.
If your hotel requires a comprehensive sales solution that handles leads, proposals, contracts, and event operations seamlessly, STS Cloud is the clear choice. Its higher review volume, recent positive feedback, and extensive feature set underscore its suitability for hotels focused on growth and revenue.
Choose Quore if your main concern is internal communication, departmental workflows, and operational coordination, especially if sales are a secondary priority.
For hotels seeking a full-fledged sales and catering platform with proven support, extensive integrations, and user satisfaction, STS Cloud offers undeniable value and reliability.
In conclusion, STS Cloud is the more reliable, feature-rich, and well-rated solution for most hotels looking to improve sales and event management today.
酒店销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $300/mo |
根据 HTR 的产品数据库,Quore (Sales) 和 STS Cloud (by SalesandCatering.com) 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| BEO管理 | ||
| 合同管理 | ||
| 数据迁移服务 | ||
| 电子签名 | ||
| 联系人管理 | ||
| 速度、销售活动和 GRC 报告 |
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
酒店从业者喜爱的方面
多名用户都对 STS 的直观、用户友好界面表示赞赏。它允许快速入职、最低限度的培训和团队成员轻松适应,从而积极促进无缝日常运营。
用户对 STS 提供的出色培训和客户支持大加赞赏。该团队反应迅速,提供及时帮助,并根据用户需求定制培训课程,极大地促进了运营转型。
许多评论都强调了 STS 强大的报告功能。用户对生成自定义报告以跟踪群组数量、收入和销售活动的能力表示赞赏。有些人建议添加更全面的报告以获得更详细的见解。
酒店从业者提出异议的方面
虽然 STS 受到高度评价,但一些评论指出了需要改进的地方,包括更好的电子邮件集成、增强的报告和更直观的事件日历功能。
尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工... 尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工作流程。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Quore (Sales) 和 STS Cloud (by SalesandCatering.com) 共享许多核心 Hotel Sales Software 功能,但各有独特的能力。Quore (Sales) 提供 8 个经验证的集成合作伙伴,而 STS Cloud (by SalesandCatering.com) 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。STS Cloud (by SalesandCatering.com) 在易用性方面领先,评分为 4.7/5 对比 3.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Quore (Sales):否。STS Cloud (by SalesandCatering.com):否。 两款产品目前均不提供免费版。大多数 Hotel Sales Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Quore 的 HT Score 为 0,SalesAndCatering.com 的为 38。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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