The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 35 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
Septeo Hospitality 表现出色 ,拥有独特功能如 Guest CRM and Revenue management module.
基于 HTR 上 35 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,200/mo | Contact sales |
| 经验证的评价 | 35 | 0 |
在分析了 35 条经验证的评价后,Shiji Group 用户最看重其 易于使用, 支持团队, 执行,而 Septeo Hospitality 用户则强调 。点击任意主题查看评价者的反馈。
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报告和分析
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | #53 2 条评价 | — |
| 中型(25-74 间客房) ▾ | #31 17 条评价 | — |
| 大型(75-199 间客房) ▾ | #11 13 条评价 | — |
| 超大型(200+ 间客房) | #22 2 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #33 17 条评价 | — |
| 豪华酒店 ▾ | #24 25 条评价 | — |
| 品牌/连锁酒店 ▾ | #22 19 条评价 | — |
| 长住酒店 | #45 2 条评价 | — |
按区域
| 细分市场 |
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| 北美 | #33 4 条评价 | — |
| 欧洲 ▾ | #30 8 条评价 | — |
| 亚太 ▾ | #14 5 条评价 | — |
| 中东 ▾ | #5 14 条评价 | — |
Choosing between Shiji Daylight PMS and Ulyses by Septeo Hospitality hinges on your hotel’s specific operational needs and growth stage. Both systems aim to streamline hotel management, but they differ significantly in scope, user experience, and target markets. Shiji Daylight PMS, with its extensive features and strong global presence, serves larger hotel groups and properties seeking comprehensive, scalable solutions. Ulyses offers an all-in-one platform that excels in managing multiple services beyond traditional PMS functions, appealing to hotels with diverse offerings.
The core difference lies in their focus: Shiji Daylight PMS is a robust property management system designed for hotels of all sizes, whereas Ulyses positions itself as a full-service hospitality management platform that integrates sales, marketing, and operations across multiple service types. Which system aligns more with your hotel’s ambitions and current operational complexity?
Shiji Daylight PMS, with over 33 recent reviews and a high user satisfaction score (90% likelihood to recommend), is the stronger choice for hoteliers seeking a proven, feature-rich PMS. It is favored for its ease of use, extensive integrations, and support network. Ulyses, while promising for multi-service management, lacks review data and market presence, making it harder to gauge its effectiveness and suitability.
Given the recent and abundant feedback, Shiji Daylight PMS clearly outperforms Ulyses in reliability, support, and user satisfaction. If your hotel values a well-established PMS with a broad feature set, Shiji is the more dependable option.
Both products are designed to improve hotel operations, but they target different hotel profiles. Shiji Daylight PMS simplifies management through features like guest profiles, online check-in/out, automated reporting, and extensive integrations, making it ideal for properties seeking operational efficiency and scalability. Ulyses, on the other hand, emphasizes managing multiple services—accommodation, food, spa, activities—within a single platform, suited for hotels or resorts with complex service offerings.
Shiji’s strength lies in its extensive, 59-feature suite exclusive to the platform and its global market presence across 18 regions. Conversely, Ulyses’s appeal is its focus on sales, marketing, and multi-service management, but it lacks recent reviews or broad regional deployment, limiting its proven track record.
Would your hotel benefit more from a comprehensive PMS with strong integrations and operational tools, or a flexible platform managing diverse revenue streams? This decision largely depends on your hotel’s service complexity and growth plans.
If your hotel needs a proven, scalable PMS with a wide array of features, go with Shiji Daylight PMS. Its extensive integrations, user-friendly design, and support for large hotel groups make it ideal for properties looking to streamline operations while maintaining high guest satisfaction. The platform’s robust reporting and automation tools can help optimize revenue and reduce manual workload.
Choose Ulyses if your hotel emphasizes managing multiple service lines beyond accommodation—such as spa, activities, and retail—within a single system. Its flexible, web-based interface suits properties that want to unify their sales and marketing efforts, especially if they operate diverse offerings. However, be aware that it lacks recent reviews and a broad regional footprint, which may impact support and local adaptation.
For most hoteliers, especially those in need of a trusted, well-supported PMS with recent positive feedback, Shiji Daylight PMS is the safer, more reliable choice. Ulyses may appeal to niche operations with complex multi-service needs but carries higher risk due to limited public validation.
Shiji Daylight PMS boasts a high ease-of-use rating of 4.58/5, supported by detailed training materials, intuitive interfaces, and positive reviews emphasizing its straightforward task management. Users frequently highlight its simple reservation and check-in processes, as well as smooth onboarding experiences, with many praising its support team’s responsiveness.
Ulyses, lacking recent reviews, does not provide explicit user feedback on usability or onboarding. Its description suggests an intuitive, web-based platform accessible across devices, but without user ratings or testimonials, confidence in its ease of use remains uncertain.
Edge: Shiji Daylight PMS. The recent, detailed feedback underscores its user-friendly design, essential for quick staff training and minimal operational disruption.
Shiji Daylight PMS offers an expansive feature set, with 59 features exclusive to the platform—such as guest profiles, multi-lingual support, task management, online check-in/out, integrated payment, and detailed reporting. Its features support complex operations like group bookings, automated reminders, and real-time status updates, making it suitable for large or growing hotel groups.
Ulyses provides fewer distinct features—only 5 unique to its platform—focused on sales, marketing, and service management. It supports bookings, billing, and communication but lacks the depth of operational features found in Shiji.
Edge: Shiji Daylight PMS. Its comprehensive feature suite and integrations make it a more versatile tool for diverse hotel needs.
Shiji’s support scores are notably high, with a 4.55/5 rating and positive comments about its responsiveness and professionalism. Its extensive onboarding materials and dedicated support teams have helped users navigate complex setups efficiently. The platform’s long market presence and large staff count suggest a well-resourced support infrastructure.
Ulyses, with no available recent reviews, provides no explicit support ratings or feedback, making it difficult to evaluate support quality. The lack of feedback diminishes confidence that it can meet hotels' urgent or complex support needs.
Edge: Shiji Daylight PMS. Its proven support reputation and recent positive reviews make it a more reliable partner for ongoing assistance.
Shiji Daylight PMS has a recent review count of 33, with a high likelihood to recommend (90%) and a solid overall rating (74.99 HTR Score). Its property types, including luxury and branded hotels, consistently rate it positively, especially for ease of use and support.
Ulyses lacks any public reviews or ratings, leaving no data on hotel satisfaction. Without recent feedback, it’s impossible to gauge how well it meets hotel expectations.
Edge: Shiji Daylight PMS. Its strong recent reviews and high recommendation rate affirm its market acceptance.
Shiji Daylight PMS is priced at a base fee of $1,200, with no mention of freemium or monthly per-room charges, indicating a straightforward licensing model. Pricing details for Ulyses are not publicly available, making direct comparison difficult.
If budget predictability and transparency are priorities, Shiji’s clear pricing offers peace of mind. Ulyses’s lack of publicly available pricing could lead to surprises or additional costs.
Not ideal if your hotel:
Not ideal if your hotel:
Shiji Daylight PMS is a mature, feature-rich platform built for scalability and operational efficiency. It offers extensive integrations, detailed reporting, and proven support, making it suitable for hotels of all sizes seeking reliable management solutions.
If your hotel prioritizes a comprehensive PMS with proven market presence, recent positive reviews, and robust support, Shiji Daylight PMS is the clear choice. Its broad feature set and high user satisfaction make it the safer investment.
Ulyses, while promising for managing multiple services and enhancing guest experiences, lacks recent validation and a broad regional footprint. It may serve niche markets or hotels with very specific multi-service needs but carries higher uncertainties.
In conclusion, for most hotels looking for a dependable, well-supported PMS, Shiji Daylight PMS exceeds expectations and delivers measurable operational benefits. Choose Ulyses only if your hotel’s diversification into multiple services is your primary focus, and you’re prepared to assess its capabilities further.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,200/mo | — |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
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用户管理
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| 访客通信(短信) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
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税务与合规
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| 符合 PCI 标准 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Daylight PMS 和 Ulyses (by Septeo Hospitality) 共享许多核心 Property Management Systems 功能,但各有独特的能力。Shiji Daylight PMS 提供 72 个经验证的集成合作伙伴,而 Ulyses (by Septeo Hospitality) 提供 13 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Daylight PMS:否。Ulyses (by Septeo Hospitality):否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 75,Septeo Hospitality 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案