The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 45 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
WINSAR GROUP 表现出色 在 customer support and ROI 方面 ,拥有独特功能如 Guest CRM and Mobile App.
基于 HTR 上 45 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,200/mo | From $400/mo |
| 经验证的评价 | 34 | 11 |
在分析了 45 条经验证的评价后,Shiji Group 用户最看重其 易于使用, 支持团队, 执行,而 WINSAR GROUP 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | #53 2 条评价 | #51 3 条评价 |
| 中型(25-74 间客房) ▾ | #31 17 条评价 | #58 1 条评价 |
| 大型(75-199 间客房) ▾ | #11 13 条评价 | #29 3 条评价 |
| 超大型(200+ 间客房) | #22 2 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #33 17 条评价 | #50 4 条评价 |
| 豪华酒店 ▾ | #24 25 条评价 | #50 2 条评价 |
| 品牌/连锁酒店 ▾ | #22 19 条评价 | #47 3 条评价 |
| 长住酒店 | #45 2 条评价 | #48 1 条评价 |
按区域
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| 北美 | #33 4 条评价 | — |
| 欧洲 ▾ | #30 8 条评价 | — |
| 亚太 ▾ | #14 5 条评价 | #14 5 条评价 |
| 中东 ▾ | #5 14 条评价 | #19 1 条评价 |
Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency, guest experience, and growth potential. Both Shiji Daylight PMS and WINCLOUD aim to streamline hotel management but approach this goal differently. Shiji Daylight offers extensive features with a global reach, while WINCLOUD emphasizes ease of use and affordability. Your decision hinges on your hotel’s size, complexity, and specific needs—so which is the better fit?
Both systems address core hotel management needs—front desk operations, guest data management, and reporting—yet they diverge significantly in scope and maturity. Shiji Daylight boasts a broader feature set, over 64 integrations, and a global presence, making it suitable for large, complex hotel groups. WINCLOUD, with fewer features but high user satisfaction, targets smaller hotels and chains seeking simplicity and quick deployment.
The key difference lies in their market approach: Shiji’s extensive capabilities with a focus on customization and integration contrast with WINCLOUD’s straightforward, user-friendly design that prioritizes immediate usability. This raises the question: does your hotel need a comprehensive, scalable platform, or is ease of use more critical?
If your hotel operates across multiple locations, needs robust integrations, detailed reporting, and advanced guest profiling, go with Shiji Daylight PMS. Its feature richness—including guest profiles, multi-currency, online check-in/out, and extensive reporting—make it ideal for large or expanding hotel groups. Conversely, if your hotel is a smaller property or chain prioritizing quick setup and easy management, WINCLOUD offers a streamlined, cost-effective option with core features that support daily operations efficiently.
For boutique hotels or resorts where simplicity and cost are critical, WINCLOUD’s lower price point ($400 vs. $1,200 for Shiji) combined with straightforward functionality makes it the logical choice. Larger hotels needing extensive customization, integrations, and detailed analytics should lean toward Shiji’s more comprehensive platform.
Shiji Daylight scores a 4.63/5 in ease of use, with many reviewers praising its intuitive interface and helpful training materials, including videos and guides. Its onboarding process is well-rated at 4.38/5, which suggests a smooth setup, though some users note system speed can occasionally hinder efficiency.
WINCLOUD has a slightly higher ease-of-use score at 4.73/5, with reviews emphasizing its straightforward setup, quick learning curve, and dedicated support. Clients appreciate that it’s “easy to learn and start using immediately,” and support is consistently rated higher at 4.91/5, reflecting strong customer service.
Edge: WINCLOUD. Its high user satisfaction ratings on ease of use and support suggest a smoother experience for smaller teams or less tech-savvy staff.
Shiji Daylight offers 51 exclusive features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, and detailed reporting tools. It supports complex operations like group bookings, task management, and automated space optimization, making it suitable for large hotels and chains.
WINCLOUD features six unique capabilities, notably banquet management, revenue management, and its simple front-office modules. While fewer in total features—47 shared with Shiji—it covers essential hotel management needs with an emphasis on ease of use.
Edge: Shiji Daylight PMS. Its broader feature set makes it better suited for hotels seeking in-depth customization, analytics, and multi-property management.
Shiji’s support scores at 4.53/5, with reviews highlighting its 24/7 availability and helpfulness, yet some users mention occasional slow response times. Customers appreciate the comprehensive training materials and smooth onboarding process.
WINCLOUD outperforms with a 4.91/5 support rating, with reviews emphasizing responsive, patient, and clear assistance from support staff like Ms. Shane and Ms. Eliz. Clients consistently praise its quick, helpful responses and ongoing support, which is vital for smaller teams.
Edge: WINCLOUD. Its higher support rating and positive feedback suggest a more reliable help desk experience, especially for small to mid-sized hotels.
Shiji Daylight offers 64 verified partners, including major players like SiteMinder, Amadeus, and Oaky, enabling extensive connectivity across booking engines, CRS, payment systems, and more. This makes it highly adaptable for large hotel groups needing multiple system integrations.
WINCLOUD has no verified third-party integrations listed, limiting its connectivity options. While it supports core functions effectively, it may require additional manual work or custom solutions for advanced integrations.
Edge: Shiji Daylight PMS. Its extensive integration network makes it more versatile for complex, multi-system hotel operations.
Shiji’s ratings are mixed; with 32 reviews, it averages a 0/5 overall, primarily due to system speed issues and limited recent feedback. Its recent reviews are sparse, indicating less current user data and potentially unstable satisfaction levels.
WINCLOUD has 11 reviews, all within the last six months, with a 0/5 overall rating. However, recent support ratings and user comments about ease of use and responsiveness are highly positive, with a 9.45/5 NPS score indicating strong recommendation.
Given the recent review activity and higher customer support scores, WINCLOUD receives the stronger endorsement from hoteliers today.
Edge: WINCLOUD. Its more recent reviews and higher likelihood to recommend point to higher current satisfaction.
Shiji Daylight’s base price is $1,200, with no free tier or trial info available. Its higher cost reflects its extensive feature set and global deployment.
WINCLOUD is priced at $400, offering a more affordable entry point with no trial or hidden fees detailed. For small hotels or those cautious about budgets, WINCLOUD provides a compelling value.
Not ideal if your hotel is small, with simple needs, or if you prefer a quick, straightforward setup without extensive customization.
Not ideal if your hotel requires complex multi-property management, advanced analytics, or deep system integrations.
Shiji Daylight is a comprehensive, feature-rich PMS designed for large, complex hotel groups seeking extensive customization, integrations, and detailed analytics. Its broad regional presence and partnerships make it a fit for global hotel chains.
WINCLOUD offers a straightforward, cost-effective solution that excels in ease of use and support, making it ideal for smaller hotels or chains prioritizing simplicity and immediate functionality.
Choose Shiji Daylight if your hotel needs scalability, advanced features, and extensive integrations to support growth. Opt for WINCLOUD if your hotel values quick deployment, reliable support, and effective core operations at a lower price point.
In conclusion, the decision should be based on your hotel’s size, complexity, and operational priorities—both systems serve distinct hotel segments effectively.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,200/mo | From $400/mo |
根据 HTR 的产品数据库,Shiji Daylight PMS 和 WINCLOUD 共享 47 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 多种语言 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 移动应用 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 网上值机 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 45 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Shiji Daylight PMS 和 WINCLOUD 共享许多核心 Property Management Systems 功能,但各有独特的能力。Shiji Daylight PMS 提供 64 个经验证的集成合作伙伴,而 WINCLOUD 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。WINCLOUD 在易用性方面领先,评分为 4.7/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Shiji Daylight PMS:否。WINCLOUD:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Shiji Group 的 HT Score 为 75,WINSAR GROUP 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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