The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 58 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Smart Hotel 表现出色 .
Zil Money 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Recurring Payments and Mail Order Telephone Order (MOTO) Payments.
基于 HTR 上 58 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $400/mo |
| 经验证的评价 | 0 | 58 |
在分析了 58 条经验证的评价后,Smart Hotel 用户最看重其 ,而 Zil Money 用户则强调 用户友好界面, 增强客户体验, 付款处理速度。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 支付处理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Smart Hotel |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #1 9 条评价 |
| 中型(25-74 间客房) ▾ | — | #2 27 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 12 条评价 |
| 超大型(200+ 间客房) | — | #3 2 条评价 |
按物业类型
| 细分市场 | Smart Hotel |
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|---|---|---|
| 精品酒店 ▾ | — | #3 17 条评价 |
| 豪华酒店 ▾ | — | #3 15 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 25 条评价 |
| 长住酒店 ▾ | — | #1 9 条评价 |
按区域
| 细分市场 | Smart Hotel |
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| 北美 ▾ | — | #3 51 条评价 |
| 亚太 | — | #3 0 条评价 |
| 中东 | — | #2 1 条评价 |
Choosing between SmartPayments by SmartHotel and Zil Money hinges on your hotel’s specific payment processing needs. While both aim to facilitate hotel payments, only Zil Money offers a broad suite of features, recent positive reviews, and a high user recommendation rate—making it the more reliable choice for most hotels today.
SmartHotel's offering is virtually nonexistent in current reviews, making it difficult to assess its actual performance or value. Conversely, Zil Money's recent reviews, high NPS score, and extensive feature set clearly position it as the stronger option for hoteliers seeking flexible, well-supported payment solutions. Are you ready to see which product fits your hotel best?
SmartHotel’s product appears to be unavailable or unreviewed, with zero ratings or customer feedback, which effectively makes it impossible to evaluate its suitability. In contrast, Zil Money has 54 recent reviews, a 4.5/5 customer support rating, and an 87% likelihood of recommendation, reflecting current and active user engagement.
SmartHotel’s lack of recent data means your team risks choosing a platform with unverified performance. Zil Money, however, is actively used worldwide, with users praising its ease of use, reliability, and feature richness. Given this, the decision is straightforward: Zil Money clearly offers more tangible proof of value and customer confidence.
If your hotel needs a comprehensive digital payment platform with multiple payment options, automation, and strong support, go with Zil Money. Its 15+ features—including Pay by Link, Recurring Payments, Multi-Currency Settlements, and Contactless Payments—support diverse payment workflows that cater to hotel operations and guest needs.
If, instead, your hotel requires a simple, perhaps even custom, payment solution with minimal features, and if SmartHotel’s offerings become available and proven, then it might be worth considering. Currently, though, Zil Money’s proven track record and active development make it the clear choice for most hotels.
Zil Money scores an impressive 4.5/5 in ease of use, with reviews highlighting its straightforward, intuitive platform that simplifies invoicing and payments. Users report faster onboarding, with a typical setup rated 4.16/5, and appreciate how quickly staff adopt the system.
SmartHotel’s interface and onboarding experience are unreviewed, leaving hotel teams without reliable data to evaluate ease of use. Based on available insights, Edge: Zil Money.
Zil Money offers 15 unique features such as Pay by Link, Recurring Payments, Multi-Currency Settlements, and Contactless Payments—none of which are available in SmartHotel’s platform, which appears to have zero features or reviews. These features support diverse payment workflows, international transactions, and guest convenience.
SmartHotel’s feature set is essentially unverified, with no known functionalities documented. Clearly, Zil Money provides a richer, more versatile feature suite; edge: Zil Money.
Zil Money's customer support is rated 4.5/5, with users citing prompt, helpful responses that aid smooth implementation and ongoing use. Many reviews mention its reliable support as a key factor in their satisfaction.
SmartHotel’s support ratings are unavailable, leaving a significant gap in confidence. With active, high-rated support, edge: Zil Money.
Currently, neither product has verified integrations or partner listings, indicating that both may offer limited or no integration options at this time. Given the absence of data, the edge goes to Zil Money simply because it supports API access, suggesting potential for more integrations in the future.
With zero reviews for SmartHotel, there is no data on hotel ratings, while Zil Money has a 4.45/5 score based on 54 reviews, with high praise for usability and support. Recent reviews reinforce its reputation as a trusted, user-friendly solution.
Since Zil Money is actively reviewed and rated, it easily earns the higher score and confidence among hoteliers. Edge: Zil Money.
SmartHotel’s pricing details are unavailable, suggesting either custom quotes or an unestablished pricing structure. Zil Money charges a base $400 fee, with no ongoing monthly or per-room costs, making it transparent and predictable.
Given the lack of pricing transparency for SmartHotel, Zil Money’s clear pricing model offers better value assessment for your hotel’s budget planning.
Not ideal if:
Not ideal if:
The core difference is that Zil Money offers an active, comprehensive payment platform with proven features, recent positive reviews, and a high likelihood of recommendation. Its extensive feature set and support make it suitable for most hotels looking for flexible payment management.
Choose Zil Money if you want a trusted, well-reviewed solution with multiple payment options, good customer support, and transparent pricing. SmartHotel’s offering remains unverified, making it a risky choice without further evidence of its capabilities or support.
If your hotel needs a reliable payment processor with broad features and active customer feedback, Zil Money is the clear winner. For simple, highly customized solutions, keep an eye on SmartHotel’s future developments—though currently, Zil Money leads decisively.
支付处理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
| Smart Hotel |
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| Starting Price | — | From $400/mo |
根据 HTR 的产品数据库,SmartPayments By SmartHotel 和 Zil Money 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 | Smart Hotel |
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| 多币种结算 | ||
| 定期付款 | ||
| 小费功能 | ||
| 授权调整 | ||
| 部分捕获 | ||
| 链接支付 |
显示主要差异。这两款产品之间还有 3 项功能存在差异。
酒店从业者喜爱的方面
用户经常称赞 Zil Money 的直观界面,简化了发票、费用跟踪和其他财务任务。该平台的易用性缩短了入门时间并提高了运营效率。
一些评论表明,客户体验的一些细微改进,例如简化验证流程和减少设置时间,可以使平台更加高效和用户友好。
许多用户强调了 Zil Money 支付处理功能的速度和可靠性,这确保了及时交易并支持酒店的现金流管理。
酒店从业者提出异议的方面
用户看重Zil Money与各种会计和财务软件无缝集成的能力,这有助于整合财务运营并提高效率。
用户建议扩大与更多第三方应用程序的集成,这将提供更多的灵活性和定制性,满足不同的业务需求。
独特功能
评分差异最大的方面
这取决于您的需求。SmartPayments By SmartHotel 和 Zil Money 共享许多核心 Payments Processing Software 功能,但各有独特的能力。SmartPayments By SmartHotel 提供 0 个经验证的集成合作伙伴,而 Zil Money 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Zil Money 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
SmartPayments By SmartHotel:否。Zil Money:否。 两款产品目前均不提供免费版。大多数 Payments Processing Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Smart Hotel 的 HT Score 为 0,Zil Money 的为 63。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问