The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 106 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Social Tables 表现出色 .
SalesAndCatering.com 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Workflow Automations and Mobile Sales CRM.
基于 HTR 上 106 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $300/mo |
| 经验证的评价 | 0 | 106 |
在分析了 106 条经验证的评价后,Social Tables 用户最看重其 ,而 SalesAndCatering.com 用户则强调 易于使用, 培训和支持, 高效报告。点击任意主题查看评价者的反馈。
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活动管理
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各产品在不同物业规模、类型和区域的 酒店销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) | #10 0 条评价 | #8 2 条评价 |
| 中型(25-74 间客房) ▾ | #12 0 条评价 | #3 71 条评价 |
| 大型(75-199 间客房) ▾ | #11 0 条评价 | #2 24 条评价 |
| 超大型(200+ 间客房) ▾ | #9 0 条评价 | #4 8 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #12 0 条评价 | #3 44 条评价 |
| 豪华酒店 ▾ | #12 0 条评价 | #4 19 条评价 |
| 品牌/连锁酒店 ▾ | #12 0 条评价 | #2 79 条评价 |
| 长住酒店 ▾ | #11 0 条评价 | #3 14 条评价 |
按区域
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| 北美 ▾ | #12 0 条评价 | #3 103 条评价 |
| 亚太 | #8 0 条评价 | #3 1 条评价 |
Choosing the right sales and catering software for your hotel can dramatically impact your operations, revenue, and guest satisfaction. Both Social Tables Sales & Catering CRM and STS Cloud aim to streamline your sales process, but only one has the recent validation and extensive reviews to back its effectiveness. Your decision hinges on your hotel’s size, complexity, and specific needs—so which platform is truly the better fit?
Social Tables offers a full-service CRM built specifically for property management groups, aiming to coordinate multiple venues and streamline event planning. However, it has a zero-star rating based on reviews, with no recent feedback to support its claims. Conversely, STS Cloud by SalesandCatering.com boasts a 4.68/5 rating from 96 reviews, reflecting recent, consistent positive feedback from users worldwide. Given the lack of recent data on Social Tables, STS Cloud presents a more reliable choice for your hotel’s sales team. Do you need a proven, well-reviewed platform, or are you willing to consider an unvalidated option?
If your hotel operates multiple properties or manages group bookings across a portfolio, Social Tables' property management features might seem appealing. Still, its zero-rating and absence of recent reviews make it untrustworthy as a decision basis. On the other hand, STS Cloud provides a user-friendly, cost-effective solution with a proven track record in diverse hotel segments, from boutique hotels to large conference venues. If you seek a platform with a clear, recent validation that supports both small and large properties, STS Cloud is the definitive choice.
Social Tables scores a 0/5 for ease of use, with no recent reviews to clarify its onboarding or UI quality. Meanwhile, STS Cloud holds a 4.74/5 rating from 96 recent reviews, with users praising its intuitive interface and quick learning curve. Many highlight how easy it is for staff to adapt, even with minimal training, and appreciate the straightforward navigation. Given the substantial recent positive feedback, Edge: STS Cloud.
Social Tables claims to manage bookings from lead to close, but it offers no unique features beyond standard CRM. In contrast, STS Cloud provides six distinct features such as e-signatures, file & document management, lead scoring, workflow automations, mobile CRM, and pipeline CRM—features that support comprehensive sales and catering operations. With more features and recent user appreciation, Edge: STS Cloud.
Social Tables offers no recent reviews or data on customer support, making its support reputation impossible to verify. Conversely, STS Cloud’s recent reviews rate support at 4.72/5, with users consistently praising responsive, helpful teams and detailed onboarding. Many note how support helped them transition smoothly and solve issues promptly. Based on current feedback, Edge: STS Cloud.
Social Tables has zero verified integrations, limiting its ability to connect with other hotel systems. Meanwhile, STS Cloud integrates with seven partners, including Stayntouch, SkyTouch, RoomKey, Oracle Hospitality, and Cloudbeds, enabling seamless data flow across systems. This flexibility enhances operational efficiency. Edge: STS Cloud.
With no recent reviews for Social Tables, it’s impossible to gauge hotel satisfaction. In contrast, STS Cloud’s 96 reviews yield a 4.68/5 score, with hotels across segments—especially boutique, branded, and conference hotels—highlighting ease of use, reporting, and support. Review recency affirms STS Cloud’s current relevance and user satisfaction. Edge: STS Cloud.
Social Tables does not publicly disclose pricing, suggesting it may be custom or less transparent. STS Cloud’s flat monthly fee of $300 offers predictable costs for unlimited users, making budgeting straightforward. For hotels seeking clear, recent pricing, STS Cloud’s transparent model is preferable.
The core difference is that Social Tables aims to serve property management groups with a focus on event coordination, whereas STS Cloud offers a versatile, all-in-one sales and catering platform for a range of hotel types. While Social Tables appears tailored for complex property portfolios, its lack of recent reviews and zero ratings mean it cannot be confidently recommended today.
If your hotel requires a user-friendly, well-supported, scalable platform with proven success and recent validation, STS Cloud confidently emerges as the stronger choice. It offers more features, better customer support, and a clear pricing structure, making it suitable for most hotel segments. Choose STS Cloud if reliable, recent, and comprehensive support is your priority.
If your hotel operates multiple venues with highly specific event needs and you have confidence in unreviewed solutions, Social Tables might still be worth exploring—but be prepared for uncertainty. Ultimately, for most hotels, STS Cloud provides the security and functionality to enhance your sales outcomes today.
酒店销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $300/mo |
根据 HTR 的产品数据库,Social Tables Sales & Catering CRM 和 STS Cloud (by SalesandCatering.com) 共享 5 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 工作流自动化 | ||
| 文件和文档管理 | ||
| 电子签名 | ||
| 移动销售 CRM | ||
| 管道CRM | ||
| 领先评分 |
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
酒店从业者喜爱的方面
多名用户都对 STS 的直观、用户友好界面表示赞赏。它允许快速入职、最低限度的培训和团队成员轻松适应,从而积极促进无缝日常运营。
用户对 STS 提供的出色培训和客户支持大加赞赏。该团队反应迅速,提供及时帮助,并根据用户需求定制培训课程,极大地促进了运营转型。
许多评论都强调了 STS 强大的报告功能。用户对生成自定义报告以跟踪群组数量、收入和销售活动的能力表示赞赏。有些人建议添加更全面的报告以获得更详细的见解。
酒店从业者提出异议的方面
虽然 STS 受到高度评价,但一些评论指出了需要改进的地方,包括更好的电子邮件集成、增强的报告和更直观的事件日历功能。
尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工... 尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工作流程。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Social Tables Sales & Catering CRM 和 STS Cloud (by SalesandCatering.com) 共享许多核心 Hotel Sales Software 功能,但各有独特的能力。Social Tables Sales & Catering CRM 提供 0 个经验证的集成合作伙伴,而 STS Cloud (by SalesandCatering.com) 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。STS Cloud (by SalesandCatering.com) 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Social Tables Sales & Catering CRM:否。STS Cloud (by SalesandCatering.com):否。 两款产品目前均不提供免费版。大多数 Hotel Sales Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Social Tables 的 HT Score 为 0,SalesAndCatering.com 的为 38。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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