The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 225 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
SalesAndCatering.com 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) .
Thynk 表现出色 在 集成和可扩展性 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Contact Management/CRM and Payments & Invoicing.
基于 HTR 上 225 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $300/mo | From $600/mo |
| 经验证的评价 | 106 | 119 |
在分析了 225 条经验证的评价后,SalesAndCatering.com 用户最看重其 培训和支持, 高效报告, 活动管理,而 Thynk 用户则强调 集成和可扩展性, 全面的 crm 功能, 布局和设计。点击任意主题查看评价者的反馈。
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全面的 CRM 功能
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活动管理
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布局和设计
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定制选项
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集中销售管理
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改进空间
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电子邮件集成
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各产品在不同物业规模、类型和区域的 酒店销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #8 2 条评价 | #6 6 条评价 |
| 中型(25-74 间客房) ▾ | #3 71 条评价 | #4 52 条评价 |
| 大型(75-199 间客房) ▾ | #2 24 条评价 | #1 46 条评价 |
| 超大型(200+ 间客房) ▾ | #4 8 条评价 | #3 13 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #3 44 条评价 | #5 31 条评价 |
| 豪华酒店 ▾ | #4 19 条评价 | #2 61 条评价 |
| 品牌/连锁酒店 ▾ | #2 79 条评价 | #4 42 条评价 |
| 长住酒店 ▾ | #3 14 条评价 | #2 19 条评价 |
按区域
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| 北美 ▾ | #3 103 条评价 | #5 15 条评价 |
| 欧洲 ▾ | — | #3 65 条评价 |
| 亚太 ▾ | #3 1 条评价 | #1 6 条评价 |
| 中东 ▾ | — | #1 23 条评价 |
Choosing the right hotel sales software can significantly influence your team’s productivity and your property's revenue. Both STS Cloud by SalesandCatering.com and Thynk Groups & Events aim to streamline sales and event management but do so with different approaches and strengths. STS Cloud offers a broad, all-in-one platform focused on sales and catering for properties of all sizes, while Thynk emphasizes sales automation, analytics, and extensive CRM capabilities. Which one aligns better with your operational needs?
Both products address the core challenge of managing hotel sales and events, but they diverge in scope and focus. STS Cloud emphasizes an easy-to-use, cost-effective solution for managing leads, proposals, bookings, and reporting, making it suitable for hotels seeking a straightforward platform. Thynk, on the other hand, leans into automation, AI-driven lead processing, and detailed sales analytics, suited for properties aiming to maximize sales efficiency through data-rich tools. Are you prioritizing simplicity and affordability or advanced automation and insights?
If your hotel needs a straightforward, budget-friendly solution that covers all sales and catering basics, STS Cloud is the ideal fit. It powers properties from small hotels to large conference venues, offering unlimited user access at a flat monthly rate, with high user ratings for ease of use and support. Conversely, if your hotel requires a more sophisticated sales management system with AI-driven lead processing, detailed CRM, and extensive integrations, Thynk is better suited for larger, multi-property portfolios focused on sales automation and performance tracking.
STS Cloud boasts a user rating of 4.74/5 for ease of use, with reviews highlighting its intuitive, straightforward interface that allows quick onboarding and minimal training. Many users find the system’s workflow management and reporting tools accessible and time-saving. Thynk, rated at 4.39/5, offers a user-friendly interface as well, but some reviewers suggest its design could be more visually appealing, especially for smaller hotels. Edge: SalesandCatering.com.
SalesAndCatering.com offers a comprehensive suite tailored specifically for sales and catering, with features like proposal generation, BEO management, workflow tracking, and integrated reporting, totaling 11 unique features. Thynk adds extensive CRM capabilities, AI automation for RFPs and leads, content management, task management, and direct booking tools, with 9 features unique to its platform. Thynk’s features are more advanced in automation and sales analytics, but STS focuses on ease of use and core sales functions. Edge: Thynk.
Reviewing recent feedback, SalesandCatering.com scores 4.72/5 for customer support, with users praising its quick, responsive service and personalized assistance. Users frequently mention the support team as instrumental in onboarding and troubleshooting. Thynk, rated at 4.39/5, also receives positive comments but fewer recent reviews highlight its support quality. Given the larger review count and more recent reviews, SalesandCatering.com’s support appears more consistently rated. Edge: SalesandCatering.com.
SalesAndCatering.com integrates with 7 verified partners, including well-known systems like SkyTouch, RoomKey PMS, and Cloudbeds, but lacks some CRM or booking integrations. Thynk offers 14 verified partners, including Stayntouch, Mews, and Stripe, and features more robust integrations with tools for payments, booking, and content management. Its broader integration ecosystem can facilitate more seamless workflows. Edge: Thynk.
SalesAndCatering.com enjoys a slightly higher overall rating of 4.68/5 based on 96 reviews, with recent ratings emphasizing its user-friendliness and support. Thynk is rated 5/5 by 105 reviews, predominantly from larger hotels and chains, praising its sales automation and CRM capabilities. For properties valuing simplicity and recent positive feedback, SalesandCatering.com is preferred. For larger portfolios seeking advanced features, Thynk’s higher rating reflects its appeal to enterprise users. Edge: Thynk.
SalesAndCatering.com charges a flat $300 monthly fee with no implementation or trial costs, providing an affordable option for many properties. Thynk’s base price is $600 per month, also without trial or setup fees, positioning it as a slightly more premium option with advanced features. Your choice might depend on your budget and feature needs, but for a cost-effective solution, SalesandCatering.com offers strong value.
SalesAndCatering.com offers a straightforward, affordable platform suited for small to mid-sized hotels that need reliable sales and catering management without the complexity of advanced automation. Its high user ratings for ease of use and support make it a solid choice for properties valuing simplicity and cost-efficiency.
Thynk, by contrast, caters to larger, dynamic hotel portfolios seeking automation, detailed sales analytics, and a centralized CRM. It excels in managing complex sales workflows, especially for properties with significant MICE and group business.
Choose SalesandCatering.com if your hotel values an easy-to-implement, budget-conscious solution that covers all core sales functions. Opt for Thynk if your team needs sophisticated automation, extensive integrations, and real-time data insights to boost sales performance.
In summary, for most hotels today, the higher volume of recent reviews and the broader global presence support selecting Thynk as the stronger choice. Its robust features and larger review base give it a slight edge for hoteliers aiming to scale or optimize complex sales processes.
酒店销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $300/mo | From $600/mo |
根据 HTR 的产品数据库,STS Cloud (by SalesandCatering.com) 和 Thynk Groups & Events 共享 11 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理(任务和提醒) | ||
| 内容和文件管理 | ||
| 客户沟通门户 | ||
| 联系人管理/CRM | ||
| 膳食计划 | ||
| 行程打印输出 |
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
"As we were expanding, it was crucial to optimize our processes. We were way back when it came to the industry on the topic of digitalization. I think a lot happened during the pand..."
该目标暂无已发布的案例研究。
"The system works great for multi-properties and a big advantage for us is the combination with salesforce. We have CRM+Events now in single system. Furthermore processes are tailo..."
酒店从业者喜爱的方面
多名用户都对 STS 的直观、用户友好界面表示赞赏。它允许快速入职、最低限度的培训和团队成员轻松适应,从而积极促进无缝日常运营。
用户对 STS 提供的出色培训和客户支持大加赞赏。该团队反应迅速,提供及时帮助,并根据用户需求定制培训课程,极大地促进了运营转型。
许多评论都强调了 STS 强大的报告功能。用户对生成自定义报告以跟踪群组数量、收入和销售活动的能力表示赞赏。有些人建议添加更全面的报告以获得更详细的见解。
酒店从业者提出异议的方面
虽然 STS 受到高度评价,但一些评论指出了需要改进的地方,包括更好的电子邮件集成、增强的报告和更直观的事件日历功能。
尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工... 尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工作流程。
排名更高的方面
酒店从业者喜爱的方面
虽然 Salesforce 集成提供了可扩展性,但评论者表示希望进行额外的集成来处理特定任务,例如 B2B 旅行社承包,这强调了潜在的增强领域。
Thynk Cloud 的 CRM 功能基于 Salesforce 平台构建,可靠性高且可定制,这对于个性化宾客体验和有效管理客户关系至关重要。其强大的 CRM 功能广受用户认可。
一个反复出现的主题是需要改进美学设计和布局,同时又不损害其功能,因为用户发现当前的设计过于单调。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。STS Cloud (by SalesandCatering.com) 和 Thynk Groups & Events 共享许多核心 Hotel Sales Software 功能,但各有独特的能力。STS Cloud (by SalesandCatering.com) 提供 7 个经验证的集成合作伙伴,而 Thynk Groups & Events 提供 14 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。STS Cloud (by SalesandCatering.com) 在易用性方面领先,评分为 4.7/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
STS Cloud (by SalesandCatering.com):否。Thynk Groups & Events:否。 两款产品目前均不提供免费版。大多数 Hotel Sales Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。SalesAndCatering.com 的 HT Score 为 38,Thynk 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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