The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店无钥匙门禁系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 91 条评价 | — |
| 中型(25-74 间客房) ▾ | #3 52 条评价 | — |
| 大型(75-199 间客房) ▾ | #2 13 条评价 | — |
| 超大型(200+ 间客房) ▾ | #2 11 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #2 50 条评价 | — |
| 豪华酒店 ▾ | #3 30 条评价 | — |
| 品牌/连锁酒店 ▾ | #3 16 条评价 | — |
| 长住酒店 ▾ | #1 20 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #4 20 条评价 | — |
| 欧洲 ▾ | #1 45 条评价 | — |
| 亚太 | #3 1 条评价 | — |
Choosing the right hotel keyless entry system impacts your hotel's security, guest experience, and operational costs. Both Goki by Goki and WebLocks by Weblocks aim to provide contactless access solutions, but they differ significantly in maturity, support, and market presence. Goki, with its substantial review base and recent feedback, offers a proven track record, whereas WebLocks lacks recent reviews and detailed user insights. Which product better aligns with your hotel's needs?
Goki stands out as the more established system, boasting 155 recent reviews with a 4.2/5 overall rating and a high NPS score of 9.5/10. It covers a broad range of features, integrations, and a global presence, making it suitable for diverse hotel types. WebLocks, however, has zero recent reviews and no publicly available customer feedback, leaving its reliability and performance unverified.
Both solutions aim to provide contactless keyless entry, but Goki's detailed user feedback highlights its real-world effectiveness. WebLocks's lack of recent reviews raises questions about its current market traction and user satisfaction. Given the data, do you feel confident choosing a system with proven performance and support?
If your hotel needs a scalable, well-supported keyless entry system with a proven track record across multiple regions, go with Goki. Its extensive feature set—including guest management dashboards, remote check-in, multi-property management, and SDKs—serves properties seeking operational efficiency and seamless integrations.
If your hotel requires a simple, perhaps lower-cost solution that might suit small or niche operations, WebLocks could be considered, though its lack of recent reviews makes it a risky choice. For hotels prioritizing reliability, support, and proven results, Goki remains the clear choice.
Goki's UI and onboarding process receive high praise, with a 4.79/5 ease of use rating and positive feedback from users who value its intuitive app and straightforward setup. Support responsiveness and onboarding experiences are rated 4.58/5, with many reviews highlighting quick, helpful responses and smooth implementation.
In contrast, WebLocks offers no recent review data or user feedback, making it impossible to assess its ease of use or support quality. Given Goki’s well-documented user-friendly interface and support, edge: Goki.
Goki provides 12 unique features, including guest management dashboards, notifications, multi-property management, remote check-in, mobile app, and a developer SDK. These features support complex hotel operations and customization options, creating a flexible platform for various property types.
WebLocks's feature set remains undisclosed, with no verified features or integrations publicly available. Goki’s comprehensive feature list and active development suggest it offers significantly more tools to optimize your operations. Edge: Goki.
Goki’s support rating is 4.75/5, with numerous reviews praising its quick, helpful responses and professional onboarding. Customers often mention how the support team helped them navigate technical issues and ensured smooth deployment.
WebLocks offers no recent support reviews or customer feedback, leaving its support quality uncertain. Without proven support metrics, Goki’s strong track record makes it the safer, more reliable choice. Edge: Goki.
Goki boasts integrations with 22 verified partners, including Booking.com, RMS, Cloudbeds, Preno, and Yanolja, covering a wide range of hotel management platforms. These integrations facilitate smooth operation and data flow, saving time and reducing errors.
WebLocks has no publicly listed integrations or verified partner data, limiting its appeal for hotels seeking a unified, integrated operation. Goki’s extensive ecosystem clearly gives it the edge. Edge: Goki.
Goki's reviews indicate a strong overall score, with 95% of users willing to recommend it. Its reviews span hotel segments like hostels, boutique hotels, and resorts, with consistent positive feedback about its reliability, ease of use, and support.
WebLocks, lacking recent reviews or ratings, cannot be assessed for user satisfaction. Given the visible review volume and recent feedback, Goki is the more trusted option across hotel segments. Edge: Goki.
Goki's pricing starts at a base fee of $400, with no mention of monthly fees or implementation costs. Its transparent pricing model, combined with a free trial, offers predictability for your budgeting.
WebLocks does not disclose pricing information, making it difficult to compare costs directly. Without clear pricing details or a trial offer, Goki’s transparent model provides a better basis for your decision. Edge: Goki.
Goki offers an established, feature-rich, and well-supported solution with a proven track record across various hotel types. Its extensive integrations, high user satisfaction, and continuous updates make it suitable for hotels seeking reliable, scalable access control.
WebLocks, lacking recent reviews and detailed features, presents an uncertain choice. Its minimal public information and no verified support or integrations suggest it’s best avoided unless your hotel has very simple needs or is in a testing phase.
If your hotel values proven performance, support, and feature depth, go with Goki. For hotels with very niche, basic needs, or budget constraints, WebLocks might be considered, but beware of the risks due to limited public data.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We want our competitive advantage to be our Efficiency, we seek to differentiate ourselves from the positioning of traditional hostels that run manual operations and define our ide..."
该目标暂无已发布的案例研究。
"THE BLUE was one of the first fully digital hotels in Australia and with goki having the integration to our preferred PMS it was a no brainer to give it a go. With a contactless an..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Goki的无钥匙入住系统因其便捷的使用体验和无需实体钥匙而提升安全性而备受赞誉。宾客赞赏其带来的便利,酒店经营者则强调该系统有助于简化入住流程并提高运营效... Goki的无钥匙入住系统因其便捷的使用体验和无需实体钥匙而提升安全性而备受赞誉。宾客赞赏其带来的便利,酒店经营者则强调该系统有助于简化入住流程并提高运营效率。
评论者讨论了远程管理客房访问权限的价值,这可以灵活安排客人的抵达时间,并减轻前台的工作量,对于员工有限或不提供 24 小时服务的酒店来说尤其有利。
集成的消息功能使酒店能够高效地与客人沟通,快速解决客人的疑问或偏好,从而提升客人的体验。该功能尤其因其在告知客人活动或问题方面的透明度而备受赞誉。
酒店从业者提出异议的方面
一些评测者提到Goki系统存在连接问题,例如网络中断时会出现故障。这些中断会影响系统的效能,表明其离线功能还有提升空间。
虽然 Goki 的支持团队通常都能及时响应,但一些用户注意到沟通存在延迟,特别是那些与 Goki 支持团队存在较大时区差异的用户。
独特功能
评分差异最大的方面
这取决于您的需求。Goki 和 WebLock 共享许多核心 Hotel Keyless Entry Systems 功能,但各有独特的能力。Goki 提供 22 个经验证的集成合作伙伴,而 WebLock 提供 4 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Goki 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Goki:否。WebLock:否。 两款产品目前均不提供免费版。大多数 Hotel Keyless Entry Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Goki 的 HT Score 为 100,WebLock 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案