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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GUEST EXPERIENCE
How the BLUE Hotel has improved its guest journey through digitalisation
The BLUE Hotel’s use of Goki enables much more than the PIN and mobile key access to the guest room. The instant messaging tool allows real-time interactions which translate to more meaningful conversations with guests pre-arrival, during their stay and even after they leave.
Provide contactless access: The BLUE Hotel wanted guests to be able to access their rooms without traditional key cards and instead with either a unique 4 digit PIN code or the option of using their phone as their key.
Limited staff: By turning into a digital hotel, the BLUE Hotel has been able to lower operational overheads, using automation to drive greater operational efficiency.
Introduce ancillary revenue streams: Over 80% of guests use their phone as their key at the BLUE Hotel - giving us a compelling audience to push F&B, late check-outs, extensions & activities.
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