Duve's Digital Menus & Mobile Ordering solution enhances the F&B and mobile ordering experience to drive revenue and enhance guest satisfaction. The platform automatically presents guests with personalized dining options based on their preferences and segment, including recommendations for restaurants, room service menus, special events, hotel bar promotions, and more. It integrates seamlessly with popular messaging apps like WhatsApp, SMS, email, and chat enabling smooth communication and direct ordering. By streamlining these interactions, Duve F&B reduces the workload on reception staff, improves guest satisfaction, and increases revenue through targeted upselling.
Reviewers say compared
to MenuPoint, Duve is
Better at support
Faster to reach ROI
Easier to use
More highly recommended
More features
More press mentions
Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas
Streamline ordering and make it easy for guests to access your F&B services on property. Using SmartStay hotel guests can order direct to their room, pay by credit card and access discounts. Our platform is "Appless" no need to download and install cumbersome software. Guests simply scan QR codes throughout your property to view and order items.
01 Increase Revenue: Make it easy to access your services by implementing QR codes throughout your property. Customers of SmartStay have reported an increase of up to 50% in sales revenue when compared to other platforms
02 No Hidden Fees: All guest funds are paid direct to your bank account. We do not hold revenue or charge additional transaction fees
03 Guest Recognition: Our platform has a dedicated connection to your PMS system and allows guests to link reservations for the duration of their stay. Membership recognition and dynamic discounts can be applied automatically.
04 Staff Efficiency: Guests can engage and order direct to your kitchen allowing you to re-deploy staff into other areas to improve efficiency and revenue.
Other benefits:
White labeling: Our platform has been designed from the ground up to be themed. Adjust images, fonts, colours, wording using our admininistration portal. The sky's the limit and your brand is front and centre.
Membership & loyalty: Loyalty programmes are an important part of the guest journey and can be critical to the success of a brand.
During the arrival process our platform will identify if a guest is enrolled in your programme.
For existing members, a visualisation of a membership level is presented, benefits are displayed at various parts of the process and dynamic discounts can be offered on specific hotel amenities where needed.
For non members loyalty sign up is presented along with the benefits to join your programme. Enrolments are sent directly to your loyalty programme or to your back office for processing.
Integrations; We integrate directly with your POS system to deliver the best possible guest experience.
We connect to over 70 different platforms and maintain a talented in house development team to ensure integrations are kept up to date and secure.
Orders made through our platform will print directly to the Kitchen
Smart links are available to 3rd party systems to provide discounts and other recognitions.
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