Altitude vs. Canary Contactless Check-In:
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The Decision

Choosing between Altitude by Altitude and Canary Contactless Check-In hinges on your hotel’s specific needs. Both solutions aim to streamline check-in procedures, but Altitude offers a broader guest experience platform, while Canary specializes in contactless check-in and guest messaging. Your decision depends on whether your focus is on comprehensive property management or a targeted guest arrival process.

Altitude aims to replace clunky processes and improve back-of-house operations, but it lacks recent reviews or high ratings. Canary, on the other hand, boasts over 1,391 reviews with recent feedback that underscores its effectiveness. So, which platform truly benefits your hotel today?

Is Altitude or Canary Contactless Check-In Better for Hotels?

Altitude promises a modular, cloud-based platform designed specifically for accommodation operators, providing tools like guest apps, self-service kiosks, and in-room apps. However, its zero ratings and reviews signal a lack of recent user feedback or proven efficacy.

Canary Contactless Check-In, with a 4.68/5 rating from over 1,391 reviews and a recent uptick of 368 reviews in the last six months, demonstrates strong, current user satisfaction. Its highly positive reviews emphasize ease of use, security, and revenue boosts, making it a clear front-runner.

Both products address guest check-in and communication, but Canary’s well-established reputation and active user base mean it’s proven to deliver consistent results today. Do you want a platform with a long-established track record or a less documented solution?

Canary Contactless Check-In vs Altitude: Which Should Your Hotel Choose?

If your hotel prioritizes a quick, secure contactless check-in solution with proven ROI, go with Canary. Its features like digital check-in, fraud prevention, and upselling, combined with a high review score, make it ideal for hotels seeking immediate results.

Altitude may appeal if your hotel needs a broad property management system that includes guest apps, operational management, and modular features, especially if you prioritize future scalability. But, given its lack of recent reviews and ratings, Canary offers a more reliable, current solution for hotels focused on contactless check-in and guest engagement today.

Is Altitude or Canary Contactless Check-In Easier to Use?

Canary’s user rating of 4.82/5 from over 1,391 reviews and recent positive comments about its intuitive interface highlight its ease of implementation and staff adoption. Guests and staff alike find it straightforward, with many reviews praising its quick setup and simple guest experience.

Altitude, with no current ratings or reviews, offers a platform that might be feature-rich on paper but lacks user feedback to confirm ease of use. Its lack of recent validation suggests it’s less tested for user friendliness today.

Edge: Canary Contactless Check-In.

Which Has Better Features: Altitude or Canary Contactless Check-In?

Canary offers 19 shared features and 7 exclusive features, including network security, threat lifecycle management, PCI compliance, and automatic translations—features vital for security and multilingual needs. Its upsell capabilities, guest messaging, and fraud prevention are highly rated.

Altitude features over 100 modular guest experience tools like online check-in, mobile keys, live chat, and back-of-house management but has no unique features listed. Its feature set appears broad but unverified with recent user feedback.

Edge: Canary Contactless Check-In.

Which Has Better Customer Support: Altitude or Canary Contactless Check-In?

Canary’s recent reviews reflect a 4.69/5 customer support rating, with users citing quick responses and helpful onboarding. Testimonials mention support as a key part of their satisfaction, especially for small hotels and boutique properties.

Altitude, however, has no available ratings or recent reviews, making it impossible to assess support quality. Lack of current feedback suggests it may not be as reliable or responsive today.

Edge: Canary Contactless Check-In.

Which Has More Integrations: Altitude or Canary Contactless Check-In?

Canary integrates with 54 verified partners, including major PMS and booking platforms, with 10 shared integrations such as SiteMinder, Stripe, and Cloudbeds. This extensive network allows flexibility across diverse hotel tech stacks.

Altitude offers 17 verified partners, with several integrations in revenue management, PMS, and guest experience, but fewer overall. The broader integration ecosystem favors Canary for hotels seeking variety and depth.

Edge: Canary Contactless Check-In.

Which Do Hoteliers Rate Higher: Altitude or Canary Contactless Check-In?

Canary’s 4.68/5 rating from 1,247 reviews and recent feedback indicate strong, current satisfaction across hotel types, especially boutique and branded hotels. Hotels like Dream Hollywood and The Wigwam report increased revenue and guest satisfaction.

Altitude has no reviews or ratings, making it impossible to gauge current hoteliers’ opinions. Based on recent data, Canary is clearly the more highly rated solution today.

Edge: Canary Contactless Check-In.

How Much Do Altitude and Canary Contactless Check-In Cost?

Altitude’s pricing starts at $500 per month, with no free trial or freemium options listed. Its cost structure suggests a premium, potentially scalable solution, but details on ROI are unverified.

Canary’s base price is $300 per month, also without a trial, but its competitive pricing paired with proven ROI and recent reviews justify its value. The lower starting price makes it more accessible for small to mid-sized hotels.

What Type of Hotel Should Use Altitude?

• Hotels seeking an all-in-one property management and guest experience platform.
• Properties that want extensive operational tools for housekeeping, maintenance, and billing.
• Hotels aiming to elevate guest experience with downloadable apps, kiosks, and in-room controls.
• Teams looking for modular features to customize their platform.

Not ideal if your hotel prioritizes quick deployment of a contactless check-in solution or needs recent user validation.

What Type of Hotel Should Use Canary Contactless Check-In?

• Hotels focused on contactless check-in and digital guest communication.
• Properties seeking to increase revenue via upselling during arrival.
• Hotels with a priority on security, PCI compliance, and fraud prevention.
• Hotels that want a proven, highly-rated system with extensive integrations.

Not ideal if your hotel needs a broad property management system or has complex, non-standard operational processes requiring a customizable platform.

Canary Contactless Check-In vs Altitude: The Bottom Line for Hotels

Canary’s core strength lies in its proven, high-rated contactless check-in and guest management system, backed by a large, recent review base. It offers seamless implementation, security, and revenue-enhancing features that align with modern hotel needs.

Altitude promises a comprehensive platform designed to replace traditional processes and handle back-of-house operations, but its lack of recent validation makes it less reliable for immediate deployment. For hotels seeking a trusted, current solution, Canary is the clear choice.

If your hotel needs a fast, secure, and well-supported contactless check-in platform that boosts guest satisfaction and revenue, go with Canary Contactless Check-In.

If you require a broad, modular property management system with extensive operational tools for future growth, consider Altitude, but be aware of its limited recent user feedback.

In summary, for today’s hotel environments, Canary offers a safer, more proven investment, while Altitude may be better suited for long-term, large-scale operational upgrades when user validation becomes available.