Autoclerk (Web Booking Engine) vs. Booking Engine by HotelRunner:
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The Decision

When selecting a booking engine, your hotel needs a solution that boosts occupancy, simplifies operations, and integrates smoothly into your existing systems. AutoClerk’s web booking engine has a long history in the industry, but it currently holds no reviews or recent data, raising questions about its relevance and support. Conversely, HotelRunner’s booking platform boasts a significant 40 reviews, with recent positive feedback and a 4.5/5 overall rating, indicating a well-supported and trusted option. Which solution aligns better with your hotel’s current needs?

Is AutoClerk or HotelRunner Better for Hotels?

AutoClerk has been a veteran in hospitality tech since 1985, offering property management and revenue management solutions with a focus on independent hotels and chains. However, it currently has no reviews or recent feedback, which limits insight into its user experience and support quality. HotelRunner, with its 40 reviews and a strong recent rating of 4.5/5, demonstrates active user engagement and ongoing satisfaction. HotelRunner’s platform is praised for its ease of use, extensive features, and responsiveness. Given the lack of recent support data for AutoClerk, HotelRunner clearly offers more confidence for your hotel’s immediate needs.

AutoClerk vs HotelRunner: Which Should Your Hotel Choose?

If your hotel primarily seeks a straightforward, reliable online booking engine with minimal complexity, AutoClerk’s longstanding reputation might initially seem appealing. But with zero recent reviews or ratings, you risk uncertainty around performance, customer support, and ongoing feature updates. HotelRunner, by contrast, is ideal for hotels that prioritize a feature-rich platform, strong support, and recent positive feedback. If you need a solution with documented user satisfaction and ongoing development, HotelRunner is the clear choice.

Is AutoClerk or HotelRunner Easier to Use?

AutoClerk scores 0/5 for ease of use, reflecting no recent reviews or data to support a positive user experience. HotelRunner, however, enjoys a 4.73/5 rating from 40 reviews, with users praising its intuitive design, straightforward onboarding, and minimal learning curve. Many reviewers mention that even non-technical staff find HotelRunner simple to implement and manage, with quick support responses. Edge: HotelRunner.

Which Has Better Features: AutoClerk or HotelRunner?

AutoClerk appears to offer a basic booking engine with no distinct features highlighted or unique capabilities. In contrast, HotelRunner provides a comprehensive suite of 40 features, including mobile responsiveness, multi-currency support, pre- and post-stay emails, rate management, integrated payment options, social media integration, and more. These features directly impact your ability to attract and retain guests, increase direct bookings, and streamline operations. Edge: HotelRunner.

Which Has Better Customer Support: AutoClerk or HotelRunner?

AutoClerk’s customer support visibility is nonexistent due to the absence of recent reviews. HotelRunner, with an average support rating of 4.8/5 based on recent reviews, is praised for responsive, helpful assistance, even via WhatsApp. Users describe their support experience as quick, knowledgeable, and reliable, which is crucial during setup or when troubleshooting. Given the clear positive feedback, HotelRunner’s support edge is decisive.

Which Has More Integrations: AutoClerk or HotelRunner?

AutoClerk has 8 verified partners, including SiteMinder and Duetto, primarily focused on revenue management and channel management. HotelRunner boasts 17 verified integrations, including prominent OTAs like Expedia, Airbnb, Agoda, and channel managers like protel and Oracle Hospitality. Its broader, more diverse integration ecosystem allows for greater flexibility and connectivity to various online channels. Edge: HotelRunner.

Which Do Hoteliers Rate Higher: AutoClerk or HotelRunner?

AutoClerk has no reviews, so user satisfaction is unknown. HotelRunner’s recent reviews give it a 4.5/5 rating, with many hoteliers emphasizing ease of use, feature richness, and strong support. Notably, users in diverse hotel segments, especially boutique hotels and B&Bs, rate it highly—many praising its ability to increase direct bookings and simplify management. The recent review volume strengthens confidence that HotelRunner maintains a high satisfaction level. Edge: HotelRunner.

How Much Do AutoClerk and HotelRunner Cost?

AutoClerk does not publicly list pricing, making it difficult to assess its affordability or value. HotelRunner charges $100 per month for its booking engine, with no trial or hidden fees, providing transparent, predictable costs. The clear, fixed monthly rate makes budgeting easier and enables direct comparison. Without AutoClerk’s pricing data, HotelRunner’s straightforward model offers better value insight.

What Type of Hotel Should Use AutoClerk?

• Hotels that value a long-standing, proven platform with integrated revenue management.
• Independent properties seeking a web-based booking engine with basic features.
• Hotel chains requiring a unified system with revenue forecasting.
• Managers who prefer premise or web-based property management solutions.
• Teams that prioritize stability over extensive feature sets. Not ideal if your hotel needs extensive marketing automation, multi-lingual support, or advanced customization.

What Type of Hotel Should Use HotelRunner?

• Boutique hotels, B&Bs, and small to medium properties seeking a feature-rich booking platform.
• Hotels aiming to increase direct bookings through customizable booking engines.
• Teams that value extensive integrations with OTAs and channel managers.
• Hotels requiring multi-currency, multi-lingual support, or online marketing tools.
• Properties looking for a platform with high user satisfaction and support. Not ideal if your hotel prefers a minimal, no-frills booking system or has limited online distribution needs.

AutoClerk vs HotelRunner: The Bottom Line for Hotels

AutoClerk offers an established, no-frills booking engine aimed at independent hotels and chains seeking basic functionality. Its lack of recent reviews and feature details makes it less appealing for hotels focused on growth, digital marketing, or guest engagement.

HotelRunner, with its recent reviews, extensive features, and high support ratings, is suited for hotels seeking to modernize their booking process, improve online visibility, and increase direct reservations. Its broad integration ecosystem and positive user feedback make it the recommended choice for most hotels today.

If your hotel values recent user validation and a feature-rich platform, HotelRunner delivers. For those needing a simple, reliable engine with proven longevity, AutoClerk might suffice—but consider the trade-offs. Overall, HotelRunner’s active community and ongoing support make it the safer, more scalable option for your hotel’s growth.