Cloudbeds PMS vs. WavePM:
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The Decision

Choosing between Cloudbeds PMS and WavePM hinges on your hotel’s needs and operational scale. Cloudbeds offers a comprehensive, highly-rated platform with extensive features, while WavePM is a leaner solution emphasizing AI-driven insights for property managers. Your decision should reflect whether your priority is a full-stack hospitality system or a specialized property management tool with AI capabilities.

Cloudbeds’s large user base, recent reviews, and broad regional presence make it a more proven choice for hotels aiming for growth and operational integration. WavePM’s niche focus and limited review data suggest it’s better suited for smaller or more tech-savvy property management companies.

Is Cloudbeds or WavePM Better for Hotels?

Cloudbeds and WavePM aim to streamline hotel operations but serve different hotel types. Cloudbeds consolidates PMS, channel management, booking engine, and revenue tools into one platform, targeting properties that need an all-in-one solution. WavePM, on the other hand, emphasizes AI-driven insights, tenant and property review summaries, and operational automation, mainly appealing to property managers or owners with complex portfolios.

While Cloudbeds has a robust, mature ecosystem supported by over 1,000 reviews and a 4.63/5 rating, WavePM’s limited review count and lack of recent feedback make it less validated. Cloudbeds’s extensive integrations and proven regional presence contrast sharply with WavePM’s minimal partner network and narrow focus.

Are you seeking a complete hospitality management platform or a specialized property management system with AI insights? Your choice should align with your hotel’s operational complexity and growth ambitions.

Cloudbeds vs WavePM: Which Should Your Hotel Choose?

If your hotel needs a scalable, all-inclusive system that handles reservations, distribution, revenue management, and guest communication, go with Cloudbeds. Its extensive feature set (64 unique features) and high user satisfaction across small, boutique, and hostel segments make it ideal for properties looking to grow efficiently.

If your property management approach focuses mainly on streamlined operations and tenant or property review analysis, and you operate a smaller portfolio or manage multiple properties, WavePM could suffice. However, given its limited review data and absence of regional presence, Cloudbeds’s more established platform offers greater reliability and support for diverse hotel types.

For hotels prioritizing integrated solutions with proven scalability, Cloudbeds remains the stronger choice.

Is Cloudbeds or WavePM Easier to Use?

Cloudbeds’s interface is rated 4.61/5 by users, praised for its intuitiveness and ease of navigation across devices. It offers a straightforward onboarding process, with a support team rated 4.41/5, which many users credit for smooth implementation and ongoing assistance. Recent reviews highlight its mobile app and cloud-based access as key advantages for staff flexibility.

WavePM, rated 5/5 in ease of use, emphasizes a simplified, AI-driven experience designed for property managers. Its clean interface and automation features are appreciated, but the limited number of recent reviews and support details make it harder to assess long-term usability.

Edge: Cloudbeds, due to its larger user base, recent reviews, and proven onboarding success.

Which Has Better Features: Cloudbeds or WavePM?

Cloudbeds boasts 64 features, including a channel manager, booking engine, revenue management, automated night audits, guest profiles, and integrated payment processing—many of which are absent in WavePM. Its features support inventory management, multi-lingual support, online check-in, and extensive integrations with 190 verified partners.

WavePM primarily offers AI-driven review summaries, automated lease management, expense tracking, and tenant communication. Its narrow feature set lacks the depth of Cloudbeds’ hospitality-specific tools and integrations.

In terms of breadth and hospitality focus, Cloudbeds leads. Edge: Cloudbeds.

Which Has Better Customer Support: Cloudbeds or WavePM?

Cloudbeds’s support team is rated 4.41/5, with many reviews citing prompt, helpful responses that facilitate smooth onboarding and issue resolution. Customers appreciate the extensive resources, including Cloudbeds University, which helps staff learn the platform quickly.

WavePM, rated 4/5, also receives positive feedback for its support. However, the limited review volume and absence of recent feedback hinder a definitive comparison. Given Cloudbeds’s larger, more experienced support infrastructure, it is the clearer leader.

Edge: Cloudbeds.

Which Has More Integrations: Cloudbeds or WavePM?

Cloudbeds integrates with 190 verified partners, including major OTAs, payment systems, and third-party apps like HotelTime, Umi Digital, and Sirvoy. Its open API and channel manager connect to over 300 booking channels, giving properties broad distribution reach and operational flexibility.

WavePM provides no verified third-party integrations or partner network data, limiting its connectivity options. This significantly restricts its ability to serve properties with complex distribution needs.

Edge: Cloudbeds.

Which Do Hoteliers Rate Higher: Cloudbeds or WavePM?

Cloudbeds has over 1,000 recent reviews, averaging 4.63/5, with a 91% likelihood to recommend. Hotel segments such as boutique hotels, hostels, and small properties rate it highly for usability, support, and feature depth.

WavePM, with just one review and no recent feedback, cannot be reliably rated by hoteliers. Its niche appeal may suit specific property managers but doesn’t match Cloudbeds’ volume and diversity of positive reviews.

Edge: Cloudbeds.

How Much Do Cloudbeds and WavePM Cost?

Cloudbeds charges a fixed monthly fee of $600, with no free trial or freemium options. Pricing includes access to the complete platform, but additional costs may apply for integrations or add-on modules.

WavePM’s pricing details are not publicly available, and it offers no trial or transparent fee structure. This lack of clarity makes Cloudbeds’s predictable pricing model a safer investment.

Edge: Cloudbeds.

What Type of Hotel Should Use Cloudbeds?

• Hotels that need a unified platform for reservations, channel management, and revenue optimization.
• Properties seeking to scale operations across regions and distribution channels.
• Boutique, hostel, B&B, and small branded hotels aiming for operational simplicity.
• Teams that prioritize robust reporting, automation, and guest engagement tools.
• Not ideal if your hotel operates primarily offline or with limited internet access.

What Type of Hotel Should Use WavePM?

• Property managers or owners with a focus on lease and tenant management rather than hospitality.
• Small portfolios or multi-property owners who value AI-driven review and operational insights.
• Teams seeking a lightweight, AI-enhanced property management tool.
• Not ideal if you require extensive integrations, multi-channel distribution, or have a broad regional footprint.

Cloudbeds vs WavePM: The Bottom Line for Hotels

Cloudbeds is a comprehensive, well-rated platform trusted by thousands of hoteliers worldwide. It offers an extensive feature set, proven reliability, and integrations, making it suitable for a wide range of property types seeking growth and operational control.

WavePM is a niche property management system with AI features, best suited for property managers with smaller portfolios or those looking for automation and review insights. Its limited reviews and lack of regional presence make it less dependable for larger hotels.

If your hotel aims for scalability, operational efficiency, and a broad ecosystem, Cloudbeds is the clear choice. For specific tenant or lease management needs, WavePM may serve as a supplementary tool, but it cannot replace a comprehensive PMS.