Gearco - True Extended Stay vs. RMS:
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The Decision

Choosing the right property management system (PMS) is vital for streamlining your hotel operations and improving guest experiences. Gearco and RMS both promise to modernize your hotel management, but they target different needs and hotel types. Your decision hinges on your property size, complexity, and operational priorities.

Gearco specializes in long-term and extended stay management, while RMS offers a broad, feature-rich platform suitable for a wide array of hotel segments. Which one aligns better with your hotel's needs?

Is Gearco or RMS Better for Hotels?

Gearco and RMS serve different hotel segments, with RMS boasting significantly more reviews and recent feedback, making its data more reliable. RMS’s 293 reviews and 20 reviews in the last six months indicate active use and ongoing support, whereas Gearco's single review suggests limited adoption or visibility.

While Gearco offers a narrowly focused system designed for long-term stays with automation features, RMS provides a versatile platform supporting everything from boutique hotels to resorts. Do your hotel’s needs lean toward specialized long-term stay management or a comprehensive, scalable PMS?

RMS vs Gearco: Which Should Your Hotel Choose?

If your hotel needs a flexible, scalable property management system that handles multiple hotel types and requires extensive integrations, RMS is the clear choice. Its robust feature set (57 exclusive features) and support for complex operations suit larger, multi-property hotels or those aiming to grow fast.

Conversely, if your hotel focuses solely on long-term stays, extended stay, or budget properties, Gearco’s tailored automation, ease of use, and specific long-stay features make it the right option. For independent hotels or chains with long-term guest management, Gearco’s simplicity and targeted tools are compelling.

Is Gearco or RMS Easier to Use?

Gearco earns a perfect 5/5 ease-of-use score with glowing reviews about its simplicity. Users highlight its intuitive interface, quick onboarding, and straightforward staff training, making it easy for your team to adopt.

RMS, with a 4.28/5 rating, is also praised for its user-friendly design but receives some feedback about the need for more digital training resources. RMS’s learning curve is manageable, especially for teams familiar with property management software.

Edge: Gearco.

Which Has Better Features: Gearco or RMS?

RMS boasts 57 features, including guest CRM, multi-lingual/multi-currency support, booking engine, POS, and online check-in, among others. Its extensive integration options and advanced modules like guest feedback, marketing, and spa management distinguish it from Gearco.

Gearco offers a focused set of features tailored for extended stays, including automated ID retention, multi-property DNR checks, and complex rate management. Still, it lacks the breadth of RMS’s feature suite.

Edge: RMS.

Which Has Better Customer Support: Gearco or RMS?

Gearco’s customer support rates 4/5, with reviews mentioning solid, reliable assistance. However, its limited review count suggests less interaction or fewer users to gauge support quality.

RMS scores slightly higher at 4.48/5, with reviews praising its proactive, knowledgeable team and quick responses. RMS’s larger support team and extensive resources contribute to its higher rating.

Edge: RMS.

Which Has More Integrations: Gearco or RMS?

RMS supports 112 verified partners, far surpassing Gearco’s 5. Shared integrations like SiteMinder and Aven Hospitality benefit both, but RMS’s ecosystem includes notable vendors like Criton, Sage, and STR, offering broader connectivity.

Gearco’s limited integrations mean fewer options for connecting with your existing tools. For hotels seeking a highly connected platform, RMS is the clear leader.

Edge: RMS.

Which Do Hoteliers Rate Higher: Gearco or RMS?

RMS’s 4.56/5 rating reflects consistent positive feedback across multiple hotel segments, especially independent and boutique properties, which rate it 4.75/5 and 5/5 respectively. Its recent reviews and high NPS score (8.51/10) reinforce its strong reputation.

Gearco, with a 0/5 rating and only one review, cannot match RMS’s credibility. The lack of recent feedback or multiple reviews diminishes confidence in Gearco’s standing.

Edge: RMS.

How Much Do Gearco and RMS Cost?

Gearco's pricing is not publicly disclosed, but it appears to be a subscription-based model without implementation fees or freemium options. RMS charges $800 monthly, with no free tier or trial, indicating a substantial investment.

Your budget considerations will depend on your property size and expectations. RMS’s transparent pricing makes cost planning easier but may be prohibitive for smaller hotels.

What Type of Hotel Should Use Gearco?

• Hotels that primarily offer long-term, extended stays or have a high volume of repeat guests.
• Teams that prioritize automation for check-ins, ID verification, and payment processing.
• Hotels seeking a straightforward system focused on reducing manual tasks and errors.
• Properties that want to control revenue with logic-based rules and multi-property DNR checks.

Not ideal if your hotel needs extensive features spanning reservations, POS, marketing, or multi-channel management.

What Type of Hotel Should Use RMS?

• Hotels of any size, especially those with multiple properties, requiring extensive integrations.
• Teams that need detailed reporting, marketing tools, guest CRM, and POS modules.
• Hotels looking for scalability and a broad feature set to support growth.
• Vacation rentals, resorts, boutique hotels, and branded properties benefiting from the diverse capabilities.

Not ideal if your hotel has a very narrow focus or prefers a simple, lightweight system for minimal management.

RMS vs Gearco: The Bottom Line for Hotels

The core difference is RMS’s comprehensive feature set and wider market presence versus Gearco’s niche focus on long-term stays and simplicity. RMS is better suited for hotels seeking a scalable, all-in-one platform with extensive integrations and support.

Choose Gearco if your property exclusively handles long-term or extended stays, values automation, and wants a straightforward, easy-to-learn system. It’s ideal for independent hotels or chains with specific needs in long-stay management.

Opt for RMS if you operate a multi-property hotel or resort with complex needs, require detailed reporting, and want a platform that can grow with your business. Its broad feature set and robust support make it the stronger choice for most hotels.

In summary, RMS’s more recent reviews, higher ratings, and larger support ecosystem make it the superior, more reliable option for most hotels. Gearco remains a specialized choice for long-term stay management but lacks the breadth, integrations, and recent positive feedback that RMS offers.