HOTELCUBE PMS vs. ThinkReservations PMS:
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The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operations and profitability. HOTELCUBE PMS and ThinkReservations PMS are both designed to streamline hotel management, but they diverge in features, support, and market reach. Your decision should hinge on your hotel’s size, complexity, and regional presence.

HOTELCUBE offers a comprehensive set of modules tailored for diverse departments, while ThinkReservations emphasizes ease of use, OTA integration, and automation. Which one aligns best with your specific needs?

Is HOTELCUBE or ThinkReservations Better for Hotels?

HOTELCUBE and ThinkReservations aim to optimize hotel management but serve different hotel profiles. HOTELCUBE’s strength lies in its modular design and customized solutions, making it suitable for larger, multi-department properties, especially in Europe. In contrast, ThinkReservations boasts a high user satisfaction score, a broad feature set, and a strong North American presence, making it ideal for small to mid-sized hotels prioritizing ease of use and OTA connectivity.

While HOTELCUBE’s detailed modules like Revenue Management and Guest CRM cater to complex operations, ThinkReservations excels with its booking engine, channel manager, and automation tools. Do your hotel’s needs lean toward detailed management or operational simplicity?

ThinkReservations vs HOTELCUBE: Which Should Your Hotel Choose?

If your hotel needs a straightforward, user-friendly platform with excellent OTA integration and automation, go with ThinkReservations. Its recent reviews, 356 in the last 6 months, and 97% likelihood to recommend show strong current satisfaction, especially among small and boutique hotels.

If your hotel requires a highly customizable, departmental-integrated management system with advanced modules like Spa & Wellness or Guest CRM, HOTELCUBE might be suitable. However, with no recent reviews and a 0/5 rating, its current standing is less compelling. Which features are critical for your property’s day-to-day success?

Is HOTELCUBE or ThinkReservations Easier to Use?

ThinkReservations scores 4.82/5 for ease of use, supported by positive reviews highlighting its intuitive interface, quick onboarding, and accessible support. Reviewers say, “It was the easiest PMS to implement,” and “Staff adopted it quickly, and it’s simple to train new team members.”

HOTELCUBE’s score is 0/5, with reviews indicating steep learning curves and a complex interface. Its onboarding process appears less streamlined, and staff adoption may be slower. Edge: ThinkReservations.

Which Has Better Features: HOTELCUBE or ThinkReservations?

ThinkReservations offers 21 features exclusive to its platform, including a channel manager, online check-in, guest messaging, automated reminders, and digital registration. Its features directly support revenue growth and operational efficiency, with many users praising its upselling and automated guest communication tools.

HOTELCUBE provides 5 unique modules, such as Spa & Wellness, Guest CRM, Revenue Management, and Passport Scanner, which cater to niche or larger properties. However, it lacks many of the automation, booking engine, and OTA integration features that are standard in ThinkReservations.

Edge: ThinkReservations.

Which Has Better Customer Support: HOTELCUBE or ThinkReservations?

ThinkReservations enjoys a 4.82/5 support rating, with reviews emphasizing quick, knowledgeable responses and seamless onboarding. Users describe the support as “accessible and proactive,” often comparing it favorably with larger PMS providers.

HOTELCUBE’s review score is 0/5, with no recent reviews or customer testimonials available. Its support quality remains unverified, making it risky for hotels needing reliable assistance. Edge: ThinkReservations.

Which Has More Integrations: HOTELCUBE or ThinkReservations?

HOTELCUBE boasts 24 verified integrations, including major channel managers like WuBook and SiteMinder, and niche partners such as Lybra Tech and Customer Alliance. Its broad network supports complex, multi-platform operations, especially in Europe.

ThinkReservations has 16 verified integrations, including key OTAs like Expedia, Airbnb, and TripAdvisor, and tools like TrustYou and OpenKey. Its integrations are more focused on North American markets and streamline OTA management and guest communication.

Edge: HOTELCUBE.

Which Do Hoteliers Rate Higher: HOTELCUBE or ThinkReservations?

ThinkReservations has 356 recent reviews with an overall rating of 4.88/5, primarily from small and boutique hotels in North America. Hotels praise its ease of use, automation, and support, with reviews like “It’s transformed how we manage reservations and guest communication.”

HOTELCUBE’s rating is 0/5, with no recent reviews or ratings from users. Given the recent reviews and high ratings, ThinkReservations clearly holds the current user preference. Edge: ThinkReservations.

How Much Do HOTELCUBE and ThinkReservations Cost?

HOTELCUBE’s pricing starts at $700 per month, with no mention of a trial or freemium options. Its high base price suggests it is targeted at larger properties or those needing custom modules.

ThinkReservations charges $500 per month, with no free tier or trial. Its lower price point and clear, straightforward pricing make it more accessible for small and mid-sized hotels.

What Type of Hotel Should Use HOTELCUBE?

Hotels that:

• Require a multi-department management system, such as spas or wellness centers
• Need extensive customization for complex operations
• Operate in Europe or regions where HotelCube is active
• Want a scalable, cloud-based platform with high security standards

Not ideal if:

• You are a small property seeking an easy-to-use, quick-to-implement PMS
• Your hotel needs frequent updates or prefers a platform with current user reviews and high customer satisfaction

Hotels needing detailed, niche modules should consider HOTELCUBE, but note the lack of recent reviews.

What Type of Hotel Should Use ThinkReservations?

Hotels that:

• Are small to mid-sized, such as inns, B&Bs, boutique hotels, or vacation rentals
• Prioritize simple, fast onboarding and user-friendly interfaces
• Need reliable OTA and channel integrations, especially in North America
• Want automation features for guest communication, upselling, and online check-in
• Seek a platform with high current user satisfaction and active customer support

Not ideal if:

• You require complex management modules or specialized features like Spa & Wellness
• Your property is outside North America or relies heavily on niche integrations not supported by ThinkReservations

ThinkReservations suits hotels aiming for operational efficiency and guest engagement through automation.

The Bottom Line for Hotels

HOTELCUBE and ThinkReservations serve different hotel segments. HOTELCUBE offers extensive, specialized modules ideal for larger or complex properties, especially in Europe, but lacks recent user feedback. ThinkReservations provides a streamlined, feature-rich platform with high user ratings, excellent support, and strong OTA connectivity, making it a top choice for small and mid-sized hotels.

If your hotel needs a simple, reliable, and highly-rated PMS with current reviews, go with ThinkReservations. Its recent feedback confirms it’s the more trusted and widely adopted solution today.

Choose HOTELCUBE if your operations demand tailored modules, multi-department management, or regional features not available elsewhere. Otherwise, for operational ease and high guest satisfaction, ThinkReservations remains the clear leader.