Hotellinx vs. Noovy PMS:
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The Decision

Choosing the right property management system (PMS) for your hotel can significantly impact your operations, guest experience, and profitability. Hotellinx by Hotellinx Systems and Noovy PMS are two options that aim to streamline hotel management, but they differ greatly in approach and market presence. Hotellinx has been around since 1992 but currently has no recent reviews or ratings, raising questions about its relevance today. Noovy, founded in 2017, has quickly gained attention with a strong online reputation, boasting more recent reviews, a high NPS score, and a near-perfect overall rating.

Your decision hinges on whether you want a long-established solution with limited recent feedback or a newer platform with proven user satisfaction and a broad feature set. Will the legacy and size of Hotellinx outweigh the modern, user-centric approach of Noovy? Let’s compare in detail.

Is Hotellinx or Noovy Better for Hotels?

Hotellinx aims to serve a wide range of hospitality businesses, from hotels to resorts and apartments. However, it lacks recent reviews and has a zero-star rating, which suggests limited current support or ongoing development. Conversely, Noovy's latest reviews indicate a highly satisfied customer base, with a 5/5 overall rating and a 4.89/5 customer support score.

While Hotellinx offers modules like reservations, billing, and housekeeping, it has no public ratings or recent feedback to validate its performance today. Noovy, on the other hand, is praised for ease of use, speed, and reliability, with recent reviews highlighting its ability to connect with any distribution channel and automate payments. Given the absence of recent Hotellinx feedback, does its age and existing client list outweigh Noovy's recent, glowing reviews?

Hotellinx vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a traditional, established system with a focus on reservations, billing, and basic operations, Hotellinx might seem appealing. However, given its lack of recent reviews or active support indicators, this choice could risk your operational efficiency. If your hotel prioritizes modern features, ease of onboarding, and quick support, Noovy is the clear winner.

For independent hotels and boutique properties that need a flexible, integrated platform, Noovy’s 19 recent reviews and high ratings make it the safer, more reliable choice. Hotellinx's long history doesn’t compensate for the lack of current user validation, so unless you require an outdated legacy system, Noovy is the better fit.

Is Hotellinx or Noovy Easier to Use?

Hotellinx's user interface and onboarding experience are not documented or rated publicly, raising concerns about ease of use and support quality. In contrast, Noovy’s platform has a 4.84/5 ease of use score, with reviews stating it’s "easy to use" and "very good support." Users praise Noovy’s intuitive design, quick setup, and minimal training requirements.

Considering recent reviews, Noovy’s interface allows for faster reservations, clearer navigation, and smoother staff adoption. Given the lack of recent Hotellinx usability data, it’s clear that Noovy offers a more user-friendly experience.

Edge: Noovy

Which Has Better Features: Hotellinx or Noovy?

Hotellinx offers no documented features on its site, and reviews do not specify functional strengths. Noovy, however, boasts 48 features, including a channel manager, booking engine, payment processing, revenue management, guest CRM, online check-in/out, task management, and mobile app.

Noovy’s extensive feature set covers everything a modern hotel needs, from automated night audits to online registration, providing more value out-of-the-box. Hotellinx’s lack of recent feature updates and user feedback makes it hard to gauge its current capabilities, but based on available data, Noovy offers a richer, more comprehensive toolset.

Edge: Noovy

Which Has Better Customer Support: Hotellinx or Noovy?

Hotellinx’s support quality is undocumented, and there are no recent reviews to gauge its responsiveness or effectiveness. Conversely, Noovy’s support scores a 4.89/5, with recent reviews describing it as “friendly,” “reliable,” and “support that helps save hours daily.”

Noovy’s customer service has a 24/7 availability, and reviews highlight quick responses and effective problem resolution, critical for hotel operations. Without recent Hotellinx support data, Noovy clearly leads in support quality.

Edge: Noovy

Which Has More Integrations: Hotellinx or Noovy?

Hotellinx has 6 verified partner integrations, including site management tools like Ariane Systems and RateBoard GmbH, but its ecosystem is limited. Noovy, on the other hand, offers 40 verified integrations, featuring prominent partners like Omnibees, Revinate, GuestRevu, and a shared partner like SiteMinder.

The broader integration ecosystem in Noovy enables your hotel to connect with more distribution channels, revenue tools, and guest engagement platforms. Hotellinx’s limited partnerships might restrict your options moving forward.

Edge: Noovy

Which Do Hoteliers Rate Higher: Hotellinx or Noovy?

Hotellinx has no recent reviews or ratings, making it impossible to gauge user satisfaction today. Noovy enjoys a 5/5 overall rating from 19 reviews, with recent feedback praising its ease of use, reliability, and support.

Property types like boutique hotels and city-center hotels, which make up a significant portion of Noovy’s user base, rate it highly — 18 out of 19 reviews are 5/5. The recent positive sentiment suggests Noovy’s platform resonates well with modern hoteliers.

Edge: Noovy

How Much Do Hotellinx and Noovy Cost?

Hotellinx’s pricing details are not publicly available, leaving potential buyers uncertain about ongoing costs or implementation fees. In contrast, Noovy charges a straightforward €£$5 per room per month, with no implementation or setup fees, making it an affordable choice.

This transparent, predictable pricing model allows your hotel to plan budgets effectively without hidden costs, giving Noovy an advantage in cost clarity.

What Type of Hotel Should Use Hotellinx?

• Hotels that prefer long-standing, traditional management systems and have legacy infrastructure.
• Teams that operate in regions where Hotellinx has an established presence or existing contracts.
• Hotels seeking a basic PMS with reservation and billing modules, without requiring many integrations.
• Properties that are comfortable with potentially outdated interfaces and limited modern features.

Not ideal if your hotel needs modern automation, extensive integrations, or reliable ongoing support.

What Type of Hotel Should Use Noovy?

• Independent hotels aiming for a modern, integrated PMS and revenue management.
• Boutique and city-center hotels seeking a user-friendly platform for fast onboarding.
• Teams that want automated payment processing, guest communication, and real-time reporting.
• Hotels that value continuous support, frequent updates, and a rich ecosystem of integrations.

Not ideal if your hotel operates in a highly regulated environment requiring specialized compliance or if you need custom enterprise solutions not offered by Noovy.

The Bottom Line for Hotels

Hotellinx’s long history doesn’t compensate for its lack of recent reviews, ongoing support, or feature updates. Its limited ecosystem and unclear pricing make it a risky choice for modern hotels seeking agility and connectivity.

Noovy, with its recent reviews, high customer satisfaction, and extensive feature set, emerges as the more reliable option for hotels that want a flexible, easy-to-use system. Its affordability and broad integration options make it especially suitable for independent hotels and boutique properties aiming to upgrade their operations without complications.

Choose Noovy if you value modern features, positive recent feedback, and a scalable platform. Opt for Hotellinx only if you’re comfortable with legacy software and limited support options, which could hinder your hotel’s growth and efficiency.