Hotellinx vs. Redforts:
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The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency, guest experience, and revenue. Hotellinx by Hotellinx Systems offers a comprehensive, decades-old solution but hasn’t received recent user feedback, making it difficult to assess current performance. Conversely, Redforts by Redforts boasts a strong recent review count and high ratings, particularly for ease of use, customer support, and value. Do you prioritize proven longevity or a modern, well-reviewed platform?

While Hotellinx’s extensive feature set and long history suggest stability, the lack of recent reviews signals uncertainty. Redforts’ recent high scores and positive customer feedback indicate it’s actively serving hotels well today. Which aligns better with your hotel’s immediate needs: a longstanding, established system or a newer, highly-rated platform?

Is Hotellinx or Redforts Better for Hotels?

Hotellinx is designed for a wide range of hospitality businesses, including resorts, apartments, and hotels, with modules that cover reservations, billing, and housekeeping. Its broad scope suggests versatility, but the absence of recent reviews means its current performance is unverified. Redforts, on the other hand, is a high-quality all-in-one package praised for automating tasks, reducing manual errors, and supporting various property types like hostels, boutique hotels, and B&Bs.

In terms of user validation, Redforts has 40 reviews with recent activity within the last six months, giving it an edge in real-world applicability today. Hotellinx’s zero reviews and 30-year history make it harder to gauge current user satisfaction. Do you want a system backed by recent user experience or a historically established solution?

Redforts vs Hotellinx: Which Should Your Hotel Choose?

If your hotel needs a system that’s easy to adopt, highly rated, and actively supported, go with Redforts. Its review score of 72.8 and average rating of 4.68/5 clearly indicate strong user satisfaction, especially for ease of use and customer support. Redforts is ideal for small to mid-sized hotels, hostels, and boutique properties seeking automation, integrated booking, and a user-friendly interface.

If your hotel requires a broad, longstanding platform with a complex set of modules that can handle multiple property types, Hotellinx might appeal, but the lack of recent validation is a concern. For most hotels evaluating today’s market, Redforts provides a more reliable, modern solution with proven support and frequent updates.

Is Hotellinx or Redforts Easier to Use?

Redforts scores 4.68 out of 5 for ease of use, reflecting a highly intuitive interface praised by users for simplifying daily operations. The onboarding process is rated 4.32/5, with many reviews highlighting quick training and minimal errors during implementation. Customer support also receives a nearly perfect 4.53/5, with users describing the team as friendly and responsive.

Hotellinx, with its 0/5 rating and no recent reviews, offers no current data on user experience or usability. Its long history does not necessarily equate to ease of use today, and the absence of recent feedback makes it impossible to confirm.

Edge: Redforts.

Which Has Better Features: Hotellinx or Redforts?

Redforts offers a suite of 46 features, including RevPaR & ADR reports, multi-currency support, guest CRM, native email marketing, cloud hosting, online check-in, gift vouchers, and a mobile app. Many of these features are absent in Hotellinx, which appears to lack a comparable feature list, indicating a more limited or outdated offering.

Hotellinx’s feature set is not detailed within the available data, but with no unique functionalities listed and no recent updates, it’s unlikely to match Redforts’ modern capabilities. Redforts’ extensive feature count and recent feature additions provide a clear advantage.

Edge: Redforts.

Which Has Better Customer Support: Hotellinx or Redforts?

Redforts’s customer support scores 4.53/5, with reviews emphasizing quick response times, friendly service, and ongoing innovation. The team is praised for keeping the software current and responsive to client needs, which is vital for operational continuity.

Hotellinx, however, has no recent review data to evaluate support quality, raising concerns about its current customer service effectiveness. Its long-standing presence does not compensate for the lack of recent user feedback.

Edge: Redforts.

Which Has More Integrations: Hotellinx or Redforts?

Redforts has verified integrations with two partners—WuBook (Channel Manager) and Mr. Winston—plus 20 additional modules like booking engine, payment processing, and revenue management, totaling 46 features. These integrations enable streamlined operations and platform coordination.

Hotellinx lists six verified partners, including SiteMinder and DigitalGuest, but with no recent reviews or detailed integration updates, its connectivity ecosystem is less certain. Redforts’ active integration ecosystem provides easier platform expansion.

Edge: Redforts.

Which Do Hoteliers Rate Higher: Hotellinx or Redforts?

Due to the absence of recent reviews for Hotellinx, it has no current ratings or user feedback. Redforts, with 40 reviews and a 9.5/5 NPS score, demonstrates high satisfaction across various hotel segments, especially for ease of use and support.

Review recency confirms that Redforts is actively appreciated by users, whereas Hotellinx’s ratings are outdated or nonexistent, making Redforts the clearer choice based on current user sentiment.

Edge: Redforts.

How Much Do Hotellinx and Redforts Cost?

Hotellinx does not list any pricing details or trial options, leaving potential buyers unsure of the investment required. Redforts charges a base price of $500, with no ongoing monthly fees, providing transparent and predictable costs.

Given the lack of pricing transparency for Hotellinx, budget-conscious hotels will find Redforts’ straightforward pricing more appealing, especially considering its recent positive reviews.

What Type of Hotel Should Use Hotellinx?

• Hotels that prioritize a long-established system with a broad scope across different property types.
• Large resorts or properties needing extensive modules for reservations, billing, and housekeeping.
• Teams comfortable with older systems, or with existing Hotellinx infrastructure.
• Hotels that plan to customize or build on legacy solutions.

Not ideal if your hotel requires modern UI, quick updates, or active user support, as Hotellinx’s recent user feedback is unavailable.

What Type of Hotel Should Use Redforts?

• Small to mid-sized hotels, hostels, boutique hotels, and B&Bs seeking ease of use and automation.
• Hotels that value active customer support, ongoing feature updates, and high user satisfaction.
• Properties needing integrated booking engines, channel management, and revenue tools.
• Hotels aiming for cloud-based solutions with multi-lingual and multi-currency support.

Not ideal if your hotel relies on highly specialized or legacy systems, or if you prefer on-premise solutions over cloud.

Redforts vs Hotellinx: The Bottom Line for Hotels

Redforts offers a modern, feature-rich property management system with a proven track record of customer satisfaction. Its high recent review count and ratings indicate it actively supports hotels in streamlining operations and improving guest experiences.

Hotellinx, while historically established, lacks recent validation, making it a riskier choice for hotels seeking reliable, current solutions. Unless your hotel values a legacy system and has existing infrastructure, Redforts is the more dependable and forward-looking option.

In summary, if you want a system with recent user validation, ease of use, and strong support, Redforts is your clear choice. For hotels needing a broad, traditional platform, and willing to invest in legacy infrastructure, Hotellinx might still be considered, though limited recent feedback reduces confidence.

Final note: For most hotels evaluating today’s market, Redforts’ active user base, recent reviews, and comprehensive feature set make it the safer, smarter choice to meet evolving operational needs.