Infor POS vs. Shiji Infrasys POS:
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The Decision

Choosing the right POS system for your hotel hinges on understanding how each platform addresses your operational needs. Infor POS by Infor is a legacy system rooted in data control and flexibility, primarily tailored for multi-revenue centers within hospitality. Shiji Infrasys POS by Shiji Group, on the other hand, is a modern, cloud-native solution designed for ease of use and seamless integration across F&B outlets. Both aim to streamline operations, but their core strengths differ sharply.

Infor POS offers a broad, established legacy with extensive integration options, yet it lacks recent reviews and a clear user satisfaction record. Shiji Infrasys boasts a robust recent review count and high satisfaction scores, emphasizing usability and support. Are you prioritizing modern usability or legacy stability?

Is Infor POS or Shiji Infrasys POS Better for Hotels?

Infor POS provides a comprehensive solution that centralizes transaction data across multiple revenue streams—ideal if your hotel operates a complex food, beverage, and retail environment with diverse needs. Shiji Infrasys excels in F&B management, offering features like digital menus, table-side ordering, and mobile analytics, which are crucial for hotels prioritizing guest-facing service.

While Infor POS is designed for large, multi-revenue centers, it suffers from zero recent reviews, raising concerns about ongoing support and user satisfaction. Conversely, Shiji Infrasys has accumulated 29 reviews in the last six months, with a high NPS score of 9.03 out of 10, indicating recent, positive feedback. Do you need a tried-and-true legacy platform or a fresh, highly-rated system?

Shiji Infrasys POS vs Infor POS: Which Should Your Hotel Choose?

If your hotel needs a modern, intuitive system with rapid onboarding, high user satisfaction, and a broad feature set focused on guest F&B experiences, go with Shiji Infrasys. Its 4.66/5 ease-of-use rating and recent reviews demonstrate a platform that staff find accessible and efficient.

If your hotel requires extensive integration capabilities across multiple revenue centers and legacy systems, Infor POS’s deep integration potential might seem appealing. However, the lack of recent user reviews and support data suggests it may not be the best fit unless your team values its infrastructure over current user experience. For most hotels prioritizing modern features and support, Shiji is the smarter choice.

Is Infor POS or Shiji Infrasys POS Easier to Use?

Shiji Infrasys scores 4.66/5 for ease of use, with recent reviews praising its intuitive interface and fast onboarding process, making staff adoption straightforward. Infor POS, with a score of 0/5 and no recent reviews, offers no current usability data, implying it may be outdated or poorly supported.

Based on current data, Shiji’s user-friendly design and positive onboarding experiences make it the clear front-runner for hotels seeking quick staff training and minimal operational disruption. Edge: Shiji Group.

Which Has Better Features: Infor POS or Shiji Infrasys POS?

Shiji Infrasys provides 18 features exclusive to its platform, including digital menus, mobile ordering, customer insights, advanced ordering, self-service table-side ordering, and integrated kitchen displays—features that significantly enhance guest engagement and operational efficiency. Infor POS, lacking recent updates, offers no unique features beyond its core, shared capabilities.

With a feature-rich platform designed specifically for F&B operations and guest experience management, Shiji Infrasys offers a more comprehensive suite. The depth and modernity of its features give it a decisive edge. End: Edge: Shiji Group.

Which Has Better Customer Support: Infor POS or Shiji Infrasys POS?

Shiji Infrasys scores 4.52/5 for customer support, with recent reviews highlighting fast, helpful responses and proactive service. Clients appreciate the quick resolution of issues and the presence of multiple communication channels.

Infor POS, with no recent reviews and a support score of zero, provides no current customer feedback, casting doubt on ongoing support quality. Given the importance of support in mission-critical hotel operations, Shiji’s current ratings make it the safer choice. Edge: Shiji Group.

Which Has More Integrations: Infor POS or Shiji Infrasys POS?

Shiji Infrasys integrates with 64 verified partners, including major providers like Bookboost, Goki, SALTO Systems, and Onyx CenterSource. It also shares 25 partners with Infor, such as SiteMinder and Revinate, but offers more unique integrations tailored for hospitality.

Infor POS boasts 113 verified partners, but with no recent reviews or user feedback, its practical integration performance is uncertain. For hotels needing a flexible, well-supported integration ecosystem, Shiji’s current partner network provides a tangible advantage. End: Edge: Shiji Group.

Which Do Hoteliers Rate Higher: Infor POS or Shiji Infrasys?

Shiji Infrasys has a recent review count of 29, with a high NPS score of 9.03 and an overall rating of approximately 79.08 out of 100, reflecting strong recent user satisfaction. Infor POS, with no reviews or ratings, cannot be reliably rated or compared.

Considering recent feedback, hoteliers value Shiji’s ease of use, support, and feature set more highly. Its high rating from current users positions it as the preferred choice today. End: Edge: Shiji Group.

How Much Do Infor POS and Shiji Infrasys Cost?

Infor POS does not disclose pricing details, often indicating customized or enterprise pricing structures. Shiji Infrasys costs $600 per month, with no additional implementation or setup fees.

Given the transparent and predictable pricing, Shiji offers a clearer value proposition, especially considering its recent positive reviews and feature set. Without clear pricing data, Infor’s offering remains uncertain for most hotels. End: Edge: Shiji Group.

What Type of Hotel Should Use Infor POS?

• Hotels with complex, multi-revenue streams like retail, dining, and spa services, needing a central data control system.
• Large hotel groups or resorts with legacy systems that require extensive integration.
• Operations emphasizing detailed transaction data management and real-time reporting.
• Hotels that have existing infrastructure and prioritizes customized, enterprise-level solutions.

Not ideal if your hotel values rapid deployment, modern interfaces, or high user satisfaction. Infor might also be less suitable if your team prefers cloud-native, mobile-first platforms.

What Type of Hotel Should Use Shiji Infrasys?

• Hotels focusing on F&B outlets, especially those seeking digital menus, mobile ordering, and guest engagement features.
• Properties that prioritize ease of use and quick onboarding for staff.
• Hotels with a need for offline functionality, multi-property management, and scalable growth.
• Brands like Hyatt, Mandarin Oriental, and IHG, indicating suitability for mid-size to large hotels that value high support levels.

Not ideal if your hotel operates in a highly customized or heavily integrated legacy environment requiring deep, bespoke infrastructure. Smaller boutique hotels with simpler POS needs may find it more than enough.

Shiji Infrasys vs Infor POS: The Bottom Line for Hotels

Shiji Infrasys stands out as the more recent, highly-rated POS platform, favored for its usability, broad feature set, and strong support. Its 29 recent reviews and high NPS demonstrate current user satisfaction, which Infor POS lacks due to no recent feedback.

If your hotel needs a modern, easy-to-adopt system that enhances guest service and operational efficiency, go with Shiji Infrasys. Its robust feature set, support, and recent reviews make it the clear choice.

However, if your hotel operates complex revenue centers with legacy systems that require extensive customization, and you’re prepared to accept less recent support data, Infor POS may still hold appeal. But generally, the evidence favors Shiji for its current performance and user approval.

In conclusion, for most hotels evaluating a POS system today, Shiji Infrasys offers more recent, positive insights, more features tailored for F&B, and proven support, making it the stronger candidate. Infor POS remains a viable option if legacy integration and extensive customization are your priorities, but its lack of recent reviews makes it a riskier choice moving forward.