Mews PMS vs. Noovy PMS:
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The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and profitability. Both Mews and Noovy aim to simplify hotel management, but their approaches and strengths differ. Mews offers a robust, feature-rich platform with a strong global presence and extensive integrations, whereas Noovy emphasizes an all-in-one, budget-friendly solution built by hoteliers for hoteliers. Which system aligns better with your hotel’s needs?

Are you prioritizing a mature platform with a large user base and proven reliability, or are you seeking a streamlined, cost-effective system designed for independent hotels? Let’s compare the two to see which suits your hotel best.

Is Mews or Noovy Better for Hotels?

Mews is a comprehensive cloud PMS with over 750 reviews and a high recent review count, making it a trusted choice for hotels seeking operational automation and extensive integrations. Its interface is modern, and its open API and marketplace of over 1,000 integrations enable deep customization, particularly useful for larger or multi-property hotels.

Noovy, on the other hand, has a smaller review count (19 reviews, none recent), but boasts a near-perfect overall rating of 5/5 and a 99% likelihood to recommend. It’s designed specifically for independent hotels that want an all-in-one, affordable system with built-in channel management, booking engine, and revenue tools, with a focus on ease of use and automation.

Would your hotel benefit from a platform with proven scalability and a rich ecosystem, or is a straightforward, budget-friendly system more aligned with your operational scale?

Mews vs Noovy: Which Should Your Hotel Choose?

If your hotel requires a mature, globally recognized PMS with extensive third-party integrations, choose Mews. It suits larger, multi-property, or boutique hotels seeking automation, detailed reporting, and a flexible platform to grow with.

If your hotel needs an all-in-one system that combines PMS, channel management, booking, and revenue management at a cost of just €5 per room per month, Noovy is your best bet. It’s ideal for independent hotels and small chains prioritizing ease of use, quick onboarding, and reliable support.

In short, for hotels seeking broad scalability and customization, go with Mews. For those prioritizing simplicity, affordability, and quick setup, Noovy is the clear choice.

Is Mews or Noovy Easier to Use?

Mews boasts a high ease-of-use rating at 4.7/5, supported by numerous reviews praising its intuitive, modern interface and straightforward onboarding, though some mention occasional complexity in certain features. Its onboarding rating of 4.39/5 indicates a generally smooth process, but with room for improvement in initial setup speed.

Noovy surpasses Mews slightly with a 4.84/5 ease rating, and reviews consistently praise its user-friendly design, fast onboarding, and reliable customer support. Its straightforward interface minimizes learning curves, especially for independent hoteliers or smaller teams.

Edge: Noovy.

Which Has Better Features: Mews or Noovy?

Mews offers 48 shared features plus 11 unique functionalities such as multi-lingual support, guest CRM, guest app, automated assignments, shift planning, and SOC2 compliance — features particularly valuable for larger or multi-property hotels.

Noovy, while fewer in total features, provides a robust all-in-one package, including property management, channel management, booking engine, revenue management, and guest communication tools. Its integrated approach simplifies operations for small to medium hotels, but it lacks some advanced features like guest CRM and employee messaging found in Mews.

Edge: Mews.

Which Has Better Customer Support: Mews or Noovy?

Mews scores 4.27/5 for customer support, with reviews noting occasional bugs but generally responsive support teams that address issues promptly. Some users mention that onboarding can be inconsistent, but overall, technical assistance is considered reliable.

Noovy leads with a 4.89/5 rating, with reviews emphasizing its friendly, quick, and effective support. Hoteliers appreciate the dedicated help, especially for onboarding and resolving issues swiftly.

Edge: Noovy.

Which Has More Integrations: Mews or Noovy?

Mews has a significant advantage here, with 336 verified partners, including major OTAs, channel managers, revenue tools, and custom API options. Its extensive ecosystem allows hotels to tailor the platform precisely to their operational needs.

Noovy, with 40 verified partners, covers essential integrations with OTAs like Booking.com and Expedia, as well as reporting and payment tools. However, its smaller ecosystem limits customization compared to Mews.

Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Noovy?

Mews, with over 750 reviews and a recent review count of 98, maintains a high overall rating of 4.62/5, with users from boutique, city center, and hostel segments rating it highly. Its recent reviews reinforce its reliability and feature depth.

Noovy, rated 5/5 by 19 reviews, enjoys nearly perfect scores, especially among independent hotels. Its recent reviews highlight satisfaction with support, automation, and ease of use.

Edge: Mews.

How Much Do Mews and Noovy Cost?

Mews charges a flat base price of $900 per month, with no mention of a free trial or tiered plans. Its higher price reflects its enterprise-ready features and extensive integrations.

Noovy offers a more affordable €5 per room per month, with no implementation fees or hidden costs. Its transparent and budget-friendly pricing makes it attractive for small hotels and independents.

What Type of Hotel Should Use Mews?

• Hotels that operate multiple properties or need extensive integrations.
• Boutique, city center, or hostel properties seeking automation and scalability.
• Hotels requiring advanced reporting, guest CRM, and custom workflows.
• Teams looking for a global platform with broad support and innovation.

Not ideal if you want a simple, low-cost system for a small property or only need basic PMS features.

What Type of Hotel Should Use Noovy?

• Independent hotels, bed & breakfasts, or small chains seeking a straightforward, all-in-one system.
• Hotels prioritizing ease of use, quick onboarding, and reliable customer support.
• Properties with limited budgets looking for an affordable PMS.
• Teams that want a single platform for reservations, channel management, and revenue tools.

Not ideal if you need advanced customization, extensive integrations, or multi-property management.

Mews vs Noovy: The Bottom Line for Hotels

Mews is a mature, versatile platform with a broad feature set, extensive integrations, and a large global footprint. Its strengths lie in automation, customization, and scalability, making it suitable for larger, multi-property hotels or those planning growth.

Noovy offers a simplified, budget-friendly option with an all-in-one approach, focused on ease of use, automation, and support for independent hotels. It’s ideal for small, single-property hotels that want a quick, reliable, and cost-effective solution.

For hotels that require a proven, scalable platform with deep integrations and advanced features, Mews is the clear winner. If your hotel values simplicity, affordability, and fast onboarding, Noovy is the better fit.

In conclusion, if your hotel needs a trusted, feature-rich system capable of supporting growth and complex operations, choose Mews. For straightforward management at a competitive price, Noovy delivers excellent value and ease of use.