Myra vs. MyStay Check in:
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The Decision

Choosing between Myra Self Check-in and MyStay Check-in hinges on your hotel’s specific needs and priorities. Both products aim to streamline contactless check-in and enhance guest safety, but they diverge significantly in features, user experience, and market presence. Myra Self Check-in offers a foundational self-service solution with limited reviews and no recent data, while MyStay Check-in boasts a broader feature set, extensive recent reviews, and a large user base.

Are you looking for a tried-and-true platform backed by recent feedback, or a more basic solution that might require additional integrations? Read on for a detailed comparison to help you decide.

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Is Myra Self Check-in or MyStay Check-in Better for Hotels?

Myra Self Check-in provides a straightforward self check-in and checkout system, focusing on mobile and online guest interactions. It’s designed to be simple, with features like mobile check-in, checkout, and online payments, but it lacks the extensive automation and marketing tools found in MyStay.

MyStay Check-in, on the other hand, offers a comprehensive contactless experience with features like guest segmentation, multi-channel communication, upselling, and offer experiments. It is supported by a large number of recent reviews and a wider regional presence, indicating stronger confidence among users.

Given the limited review count and no recent feedback for Myra, the question is whether your hotel needs a basic self check-in system or a more feature-rich, adaptable platform. Are you prioritizing simplicity or advanced guest engagement tools?

Myra Self Check-in vs MyStay Check-in: Which Should Your Hotel Choose?

If your hotel requires an easy-to-implement, reliable self check-in and checkout solution with essential online payments, go with Myra Self Check-in. It suits properties seeking minimal complexity and straightforward functionality, especially if they operate in regions where Myra is available.

If you need a more versatile platform that supports guest segmentation, automated multi-channel communication, upselling, and offers A/B testing, MyStay Check-in is the better choice. Its broader adoption, recent reviews, and extensive feature set make it ideal for hotels aiming to optimize guest engagement and revenue.

For hotels seeking a secure, simple, and effective check-in process, Myra’s limited feature set might suffice. Conversely, properties aiming for a comprehensive contactless guest journey should opt for MyStay.

Is Myra Self Check-in or MyStay Check-in Easier to Use?

Myra Self Check-in's usability is difficult to evaluate due to zero recent reviews and a lack of user feedback. Its interface and onboarding experience are not well-documented publicly, making it hard to assess whether your team will find it intuitive.

MyStay Check-in, with a 4.91/5 ease-of-use rating based on 40 reviews, receives high marks for its user interface and onboarding process. Hotels report quick setup, simple workflows, and a friendly learning curve.

Edge: MyStay Check-in.

Which Has Better Features: Myra Self Check-in or MyStay Check-in?

Myra Self Check-in offers five core features, including online mobile check-in, checkout, online payments, and ID verification. However, it lacks advanced marketing and segmentation functionalities.

MyStay Check-in provides a total of nine features, with exclusive offerings such as guest segmentation & targeting, multi-channel communication, digital offer management, and A/B testing. Its feature set is more comprehensive, supporting a wide range of guest engagement strategies.

Edge: MyStay Check-in.

Which Has Better Customer Support: Myra Self Check-in or MyStay Check-in?

Myra Self Check-in has no available recent reviews or support ratings, making it impossible to gauge support quality. Its lack of recent user feedback suggests limited community engagement or ongoing support data.

MyStay Check-in shines with a 4.93/5 customer support rating based on 40 recent reviews. Users praise their responsiveness, helpfulness, and continuous product updates, which foster confidence in ongoing assistance.

Edge: MyStay Check-in.

Which Has More Integrations: Myra Self Check-in or MyStay Check-in?

Myra Self Check-in integrates with four verified partners, including Planet and Oracle Hospitality, but its ecosystem is limited. This could restrict connectivity with your existing property management or distribution systems.

MyStay boasts 30 verified integrations, including prominent partners like Kwentra, RoomRaccoon, and Channel Managers like WuBook. Its broader partner network ensures smoother connectivity with PMS, POS, and channel management systems.

Edge: MyStay Check-in.

Which Do Hoteliers Rate Higher: Myra Self Check-in or MyStay Check-in?

MyStay has a substantially higher overall rating of 5/5 based on 40 recent reviews, with a particularly high NPS of 9.8/10. Hotels across various segments, including serviced apartments and boutique hotels, commend its ease of use and feature richness.

Myra Self Check-in, with no recent reviews, has no ratings or feedback to support its efficacy or user satisfaction. Its minimal feedback makes it a less reliable indicator of performance.

Edge: MyStay Check-in.

How Much Do Myra Self Check-in and MyStay Check-in Cost?

Myra Self Check-in does not publicly disclose pricing, which suggests it may operate on custom quotes or be part of broader packages. Its lack of transparency makes direct comparison difficult.

MyStay charges a fixed base price of $400, with no mention of monthly fees or per-room charges. Its clear upfront pricing simplifies budgeting, especially for properties considering long-term investments.

What Type of Hotel Should Use Myra Self Check-in?

• Hotels that need a straightforward, easy-to-implement self check-in system.
• Properties with limited technical resources or staff training capacity.
• Hotels operating in regions where Myra is available.
• Small to medium-sized hotels seeking essential automation.
• Not ideal if your hotel requires advanced guest segmentation or multi-channel marketing.
• Not ideal if you plan to expand functionalities with upselling or offer testing.

What Type of Hotel Should Use MyStay Check-in?

• Hotels that want a comprehensive contactless guest journey.
• Properties aiming to increase ancillary revenue through upselling.
• Hotels with dedicated staff for managing automation and guest communication.
• Properties that benefit from extensive integrations and regional reach.
• Hotels prepared to invest in a system with a broader feature set.
• Not ideal if you prefer a minimal, low-cost solution without advanced features.
• Not ideal if your property prefers a less complex platform with fewer integrations.

Myra Self Check-in vs MyStay Check-in: The Bottom Line for Hotels

Myra Self Check-in offers a straightforward, basic self check-in solution suitable for properties seeking minimal setup and operation costs. Its lack of recent reviews and limited feature set make it less appealing for hotels looking to enhance the entire guest experience.

MyStay Check-in provides a feature-rich, highly-rated platform supported by recent, extensive reviews. It suits hotels aiming to automate, personalize, and upsell during the guest journey, with proven support and broad integrations.

If your hotel values a proven, comprehensive contactless solution backed by active user feedback, MyStay is the clear choice. However, if simplicity and minimal investment are your priorities, Myra might meet your needs—though it lacks the confidence of current, recent user data.