Noovy vs. TOTVS:
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The Decision

Choosing between Noovy by Noovy and TOTVS by TOTVS hinges on your hotel’s specific needs and growth ambitions. While TOTVS provides a broad, enterprise-level platform, Noovy offers a specialized, user-friendly system tailored for hoteliers seeking operational efficiency and top-rated support. Both aim to streamline hotel management, but their approaches and maturity differ significantly.

Noovy is a dedicated hotel management solution with a strong reputation, evidenced by its high review count and recent positive feedback. TOTVS, on the other hand, is a larger, more generalized enterprise software vendor with no recent reviews or notable user feedback in the hotel industry. This difference should heavily influence your decision.

Is Noovy or TOTVS Better for Hotels?

Noovy clearly leads in this comparison. It is a hotel-specific platform built to cover every operational aspect from booking to check-out, with 21 recent reviews and an overall 5/5 rating. Its focus on hospitality allows it to deliver features like channel management, a booking engine, revenue management, and guest CRM—all integrated into one system. TOTVS lacks recent reviews, support ratings, or hotel-specific features, making it difficult to judge its suitability for hotels.

Noovy’s recent reviews underline its ease of use, support quality, and comprehensive feature set. Its lack of recent feedback for TOTVS suggests it isn’t actively used or recommended within the hotel sector presently. Are you comfortable with a vendor that has no current hotel customer reviews? The presence of recent, positive hotel reviews makes Noovy the more trustworthy option.

Noovy vs TOTVS: Which Should Your Hotel Choose?

If your hotel needs a dedicated, all-in-one property management platform that is simple to adopt and highly rated, go with Noovy. Its 21 recent reviews and 4.7/5 support rating demonstrate strong customer satisfaction and ongoing usability improvements. Its extensive features, like channel management and revenue tools, are designed with hotel operators in mind.

If your hotel requires a broad enterprise system that integrates across multiple business functions—beyond hospitality—TOTVS might be worth considering. However, the absence of recent hotel-specific reviews and a lack of detailed features tailored for hospitality suggest Noovy is a safer, more proven choice for hotel management.

Is Noovy or TOTVS Easier to Use?

Noovy’s user rating of 4.62/5 and positive review comments on its intuitiveness and ease of onboarding indicate a very user-friendly experience. Customers highlight its simple interface, fast training, and efficient daily operations, making staff adoption smooth. Conversely, TOTVS has no publicly available recent user feedback or ratings, which makes it impossible to gauge its ease of use.

Given the clear positive feedback and high support ratings, Edge: Noovy.

Which Has Better Features: Noovy or TOTVS?

Noovy offers a comprehensive suite tailored for hotels, including a channel manager, booking engine, revenue management, guest CRM, digital registration, and integrated payments—totaling 50 unique features. These functionalities are designed to automate and optimize hotel operations with a focus on guest experience and revenue.

TOTVS, lacking recent reviews, does not publicly list hotel-centric features or integrations. Its platform appears to serve broader enterprise needs, not specifically hotel management, limiting its appeal for your property. The clear feature advantage goes to Noovy.

Edge: Noovy.

Which Has Better Customer Support: Noovy or TOTVS?

Noovy boasts a customer support rating of 4.71/5 and multiple review excerpts praising its responsiveness, friendliness, and helpfulness. Reviewers mention that support is “fast and friendly” and the onboarding process is smooth, boosting confidence in their service.

With no recent reviews or detailed feedback available for TOTVS, it’s impossible to assess their support quality within the hotel industry context. Support is critical for operational continuity, making Noovy’s proven support the better choice.

Edge: Noovy.

Which Has More Integrations: Noovy or TOTVS?

Noovy features 40 verified integration partners, including Omnibees, Bookboost, RevControl, and SiteMinder, covering major distribution channels and revenue tools. These integrations facilitate connectivity with OTAs, payment providers, and other hotel-specific platforms.

TOTVS has no listed or verified hotel-related integrations. As a hotel operator, seamless connectivity with distribution and management tools is vital. Noovy’s extensive integration network significantly outperforms TOTVS here.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or TOTVS?

Noovy’s user ratings reflect a high level of satisfaction, with a perfect 5/5 overall score and 21 recent reviews, most of which praise its ease of use, support, and feature set. It is especially favored among boutique hotels and city center properties.

In contrast, TOTVS has no recent hotel-specific reviews or ratings, leaving its user satisfaction unverified. For current, hotel-specific feedback, Noovy’s ratings overwhelmingly favor it.

Edge: Noovy.

How Much Do Noovy and TOTVS Cost?

Noovy charges a transparent fee of €£$5 per room per month, with no free tier, trial, or hidden costs. This straightforward pricing makes it easy to calculate the investment needed.

TOTVS does not publicly disclose pricing details or models, which raises questions about transparency and value for money. Given the clarity of Noovy’s pricing, it offers better budget predictability.

What Type of Hotel Should Use Noovy?

• Hotels that want an all-in-one management system covering reservations, channels, revenue, and guest communication.
• Teams seeking a simple, fast onboarding process with high customer support ratings.
• Hotels aiming to reduce costs by replacing multiple disconnected systems.
• Properties focused on automation, guest experience, and real-time reporting.
• Not ideal if you require extensive enterprise resource planning (ERP) features beyond hospitality.

What Type of Hotel Should Use TOTVS?

• Large hotel groups or multi-property operators seeking integration with broader business systems.
• Hotels that prefer a highly customizable platform tailored to complex workflows.
• Properties that value a vendor with a broad enterprise software background, despite lacking current hotel-specific reviews.
• Not ideal if your hotel prioritizes recent user feedback, dedicated hospitality features, or ease of implementation.

Noovy vs. TOTVS: The Bottom Line for Hotels

Noovy is a hotel-centric property management system with a proven track record, high satisfaction ratings, and a feature set designed explicitly for hospitality. Its recent reviews, extensive integrations, and clear pricing make it a practical choice for modern hoteliers aiming for efficiency and guest satisfaction.

TOTVS is a large-scale enterprise software provider with no recent hotel industry feedback or dedicated features. Without recent reviews or hotel-specific support experience, it’s an uncertain option for your hotel management needs.

If your priority is a reliable, easy-to-adopt platform with high customer satisfaction, go with Noovy. Its dedicated hotel features and recent positive reviews strongly support this choice.

Choose TOTVS only if your hotel is part of a larger enterprise seeking broad, cross-industry solutions and you are prepared to evaluate its suitability through direct vendor engagement.