Noovy PMS vs. Preno:
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The Decision

Choosing between Noovy PMS and Preno hinges on your hotel’s specific needs for automation, integration, and user experience. Noovy aims to be an all-in-one platform with a broad feature set, while Preno emphasizes simplicity and seamless integration with key tools. Both products seek to streamline your operations, but their approaches and strengths differ significantly.

Given the recent review count, Preno's larger user base and more recent feedback provide more current insights into its performance. Does your hotel prioritize extensive features or ease of use? Let’s compare both to find the best fit.

Is Noovy or Preno Better for Hotels?

Both Noovy and Preno address core hotel management challenges—booking, guest communication, and operations. Noovy positions itself as a comprehensive, multi-function platform with many features, including multi-currency handling, digital registration, and integrated payment terminals. Preno, on the other hand, offers a straightforward, cloud-based system focused on simplifying the user experience.

While Noovy's all-in-one package aims to reduce the need for third-party tools, Preno minimizes complexity with an intuitive interface. Do you need a broad suite of tools or a simple, effective system? Which approach aligns better with your hotel’s operational style?

Noovy vs Preno: Which Should Your Hotel Choose?

If your hotel requires extensive automation, multi-lingual support, and multi-currency management, Noovy is the better choice. Its 20 unique features, such as integrated payment terminals, digital check-in, and task management, cater to hotels seeking a robust, all-in-one solution.

Conversely, if your priority is ease of use, quick onboarding, and strong integration with tools like Xero and SiteMinder, Preno is more suitable. It’s especially ideal if you run a boutique or mid-sized property that values simplicity over a vast feature set.

Is Noovy or Preno Easier to Use?

Noovy boasts a high ease-of-use rating of 4.84/5, with reviewers emphasizing its straightforward, fast, and friendly interface. Its onboarding process is rated 4.78/5, and users report quick adaptation due to its user-friendly design, although its extensive features can require more initial training.

Preno also scores impressively at 4.78/5 for ease of use, praised for its clean layout and simplicity that reduces staff training time. Users cite its intuitive dashboard and seamless task flow as key benefits, making onboarding smooth for most teams.

Edge: Noovy.

Which Has Better Features: Noovy or Preno?

Noovy offers 20 features not found in Preno, including multi-currency handling, digital registration, integrated payment terminals, online check-in/out, task management, and guest messaging. Its suite covers a wide array of hotel operations, making it suitable for hotels seeking automation and extensive customization.

Preno features only two unique functionalities: automated assignments and integrated EPoS. With 28 shared features like booking management, channel integration, and guest communication, Preno covers the essentials but lacks the depth of Noovy’s specialty features.

Edge: Noovy.

Which Has Better Customer Support: Noovy or Preno?

Noovy’s customer support is highly praised, with a score of 4.89/5, and reviewers frequently mention its friendly, responsive service. Users appreciate round-the-clock support, quick responses, and effective problem resolution, making onboarding and ongoing use more manageable.

Preno’s support scores slightly lower at 4.8/5, with reviews highlighting helpful, responsive service. While generally positive, some users note occasional delays during busy periods, but overall, Preno’s support remains highly rated.

Edge: Noovy.

Which Has More Integrations: Noovy or Preno?

Noovy offers 40 verified partners, including major OTAs, channel managers, and revenue tools like Bookboost, RateGain, and GuestRevu. Its extensive integrations facilitate comprehensive automation, making it easier to connect all your hotel systems.

Preno has fewer verified partners—17 in total—with key integrations like Xero, SiteMinder, and TrustYou. While sufficient for many properties, it offers fewer options for connecting additional tools or expanding your tech stack.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or Preno?

Preno’s more recent reviews and larger review base (144 reviews in the last 6 months) demonstrate stronger overall satisfaction, with a 4.73/5 rating. Hoteliers in boutique and motels segments particularly rate Preno higher, emphasizing ease of use, support, and integration.

Noovy, with only 19 reviews and a perfect 5/5 overall rating, is highly regarded by early adopters but has fewer recent feedback points to substantiate ongoing performance. Its scores are slightly lower but consistent, mainly praised for its features.

Edge: Preno.

How Much Do Noovy and Preno Cost?

Noovy’s pricing is €£$5 per room per month, with no setup or implementation fees, making it accessible for small and independent hotels. Preno’s base price is $800/month, with no setup fee, but its higher cost may be justified by its integration and ease of use.

While Noovy’s transparent flat rate appeals to cost-conscious hotels, Preno’s price may be more appropriate for properties requiring proven integrations and a simplified platform.

What Type of Hotel Should Use Noovy?

• Hotels seeking an all-in-one platform with extensive automation, including multi-currency and multilingual support.
• Properties that require digital check-in and check-out, integrated payment terminals, and task management.
• Hotels aiming for a comprehensive system that manages guest communication via SMS and central messaging.
• Hotels that prioritize real-time revenue and housekeeping reporting.
• Teams that want a property management system designed by hoteliers for hoteliers.

Not ideal if your hotel prefers a lightweight, streamlined platform or has limited need for advanced automation features.

What Type of Hotel Should Use Preno?

• Boutique hotels and motels seeking a simple, user-friendly PMS.
• Hotels that value quick onboarding, minimal training, and seamless integration with accounting and channel management tools.
• Properties aiming to enhance operational efficiency without complex features.
• Hotels needing a reliable system that supports multi-property management from a single dashboard.
• Teams looking for a cloud-based, mobile-friendly platform to manage reservations remotely.

Not ideal if your hotel requires extensive automation, custom workflows, or specialized features like multi-lingual support.

Preno vs Noovy: The Bottom Line for Hotels

The core difference lies in their scope: Noovy offers a broader, more feature-rich system designed for hotels that want automation and extensive integrations. Preno emphasizes simplicity and ease, making it ideal for boutique or smaller properties that prioritize straightforward management.

Choose Noovy if you need a complete, customizable platform with multi-currency, task management, and digital registration. Opt for Preno if your hotel values intuitive design, rapid onboarding, and reliable integration with essential tools.

For hotels that desire a robust, feature-intensive system, Noovy’s superior integration count, extensive features, and recent high review volume make it the clear choice. Its focus on automation and multi-lingual support suits larger or more complex properties.

If your hotel prefers a straightforward, cost-effective PMS with excellent support and current positive reviews, Preno’s larger user base and recent feedback make it the better option. Its ease of use and central dashboard are perfect for properties wanting to keep things simple.

In conclusion, Noovy excels in features and integrations, making it suitable for hotels with complex needs. Preno’s strength is its usability and support, ideal for properties seeking a straightforward management tool.

Your decision should align with your hotel’s operational complexity and growth plans. If automation and features are your priorities, go with Noovy. If simplifying daily management and quick setup matter more, Preno is the clear choice.