Noovy PMS vs. Semper:
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The Decision

Both Noovy PMS and Semper aim to streamline hotel operations, boost revenue, and simplify management. While Noovy offers a more comprehensive, user-friendly platform with a higher rating and more recent reviews, Semper emphasizes integrations and customization. Your choice hinges on your hotel’s specific needs: do you prioritize ease of use and proven reliability, or do you need detailed integrations and flexible reporting?

Noovy’s more extensive review base and higher scores make it the more trusted platform today. Are you ready to compare their strengths and weaknesses?

Is Noovy PMS or Semper Better for Hotels?

Noovy and Semper both target hotel management but approach the market differently. Noovy is an all-in-one, cloud-based system designed for independent hotels seeking simplicity and affordability, while Semper offers a broader suite of integrations, especially appealing to properties with more complex operations or multiple platforms.

In terms of recent reviews and overall ratings, Noovy’s 19 reviews in the last six months and a 5/5 overall rating clearly give it an edge. Semper’s 51 reviews, all older and with a 0/5 rating, suggest lower user satisfaction and less current validation.

Do you want a proven, highly-rated PMS or a platform with extensive integrations that might need more refinement?

Noovy vs Semper: Which Should Your Hotel Choose?

If your hotel needs a straightforward, cost-effective solution with high user satisfaction, go with Noovy. It excels at simplifying operations, automating payments, and connecting with major OTAs, making it ideal for independent, boutique, or small city hotels.

If your hotel requires extensive integrations, advanced reporting, and support for complex workflows, Semper might be suitable. It’s better suited for larger hotels or properties with multiple systems that need to work together seamlessly, especially if they value customizable reports and multi-platform connectivity.

For most independent hotels or boutique properties, Noovy’s high customer ratings and recent reviews strongly recommend it. Larger, multi-system hotels should consider Semper if their operational complexity demands it.

Is Noovy or Semper Easier to Use?

Noovy’s UI scores 4.84/5, with users describing it as "easy to use," "powerful," and "fast." Many reviews highlight its intuitive design, quick onboarding, and the minimal learning curve, reducing training time for new staff. Customers frequently mention how the system saves time and minimizes operational errors, emphasizing its user-centric approach.

Semper’s interface scores slightly lower at 4.55/5. Users praise its ease of navigation and straightforward workflows, but some mention that the visual design appears outdated and could benefit from a refresh. Support and onboarding are consistent, but system performance issues sometimes complicate daily use.

Edge: Noovy.

Which Has Better Features: Noovy or Semper?

Noovy offers 4 features exclusive to its platform: integrated CRS, multi-lingual support, automated space optimization, and rules-based room assignments, suiting hotels seeking automation and language flexibility.

Semper provides a broader set of 50 unique features, including guest app, employee messaging, automated night audit, online check-in/out, central messaging, and revenue management modules—features that cater to larger or more complex operations.

With more features and extensive integration options, Semper is more customizable and better suited for complex workflows. However, Noovy’s core features focus on automation, connectivity, and simplicity.

Edge: Semper.

Which Has Better Customer Support: Noovy or Semper?

Noovy’s support scores 4.89/5, with recent reviews praising its "fast and friendly" service, especially highlighting the ease of communication via chat and phone. Users consistently mention that support resolves issues promptly, contributing significantly to their satisfaction.

Semper’s support scores 4.88/5 and garners praise for responsiveness and professionalism. Reviewers like Bea and Zizipho are noted for their helpfulness, with some mentioning occasional lag in system performance as a support challenge.

Both providers excel, but Noovy’s newer reviews and slightly higher satisfaction ratings make its support slightly more reliable today.

Edge: Noovy.

Which Has More Integrations: Noovy or Semper?

Noovy boasts 40 verified partners, including key integrations with major OTAs and revenue tools like SiteMinder, Revinate, and RateGain. Its extensive partner network supports a wide range of property and revenue management tools, making it versatile for independent hotels.

Semper has 11 verified partners, sharing a few with Noovy—like GuestRevu and SiteMinder—but lags in total integrations. Its focus is more on core functionalities rather than broad third-party connections, which may limit options for hotels with complex tech stacks.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or Semper?

Noovy’s recent reviews and a 5/5 overall rating reflect a high level of user satisfaction, especially among boutique and city-center hotels. Customers praise its simplicity, automation, and support, with a 99% likelihood to recommend.

Semper scores poorly with a 0/5 overall rating and only 51 reviews, all older, with some mentioning system lag and interface issues. Its support is praised, but the system’s overall performance and user experience seem less reliable.

Edge: Noovy.

How Much Do Noovy and Semper Cost?

Both platforms are priced at $600 per month with no additional implementation or trial fees. They are flat-rate solutions, making costs predictable for your hotel’s budget.

There’s no indication of tiered pricing or volume discounts, so the main distinction is the value your hotel derives from features and support.

What Type of Hotel Should Use Noovy?

• Hotels that want a simple, all-in-one platform with high user satisfaction.
• Independent boutique or city-center hotels seeking automation and connectivity.
• Teams prioritizing quick onboarding and reliable support.
• Hotels that need direct OTA integrations and automated payments.

Not ideal if you require extensive customization or advanced reporting—Noovy’s core strengths are simplicity and automation.

What Type of Hotel Should Use Semper?

• Larger hotels or chains with multiple systems needing integration.
• Properties requiring detailed, customizable reports for finance and stock.
• Hotels looking for a broader feature set, including guest apps and revenue management.
• Teams that appreciate dedicated support and are comfortable with an interface that may seem outdated.

Not ideal if your hotel relies on a highly modern interface or if latency issues significantly disrupt operations.

Noovy vs Semper: The Bottom Line for Hotels

Noovy offers a high-rated, easy-to-use property management system designed primarily for independent hotels and boutique properties. Its proven support, recent reviews, and extensive integrations make it a reliable choice for those seeking automation with minimal fuss.

Semper provides a broader feature set that caters to larger or more complex properties, especially those with existing systems needing seamless integration. Its extensive reporting and multi-platform capabilities suit hotels with more sophisticated operational demands.

For most independent hotels, Noovy’s proven track record and user satisfaction make it the safer choice. Larger, multi-system hotels should consider Semper if they need customizable workflows and detailed reporting despite some interface limitations.

In conclusion, if reliability, ease of use, and recent positive feedback are your priorities, Noovy stands out as the better platform today. However, if your hotel’s operations demand extensive integrations and advanced features, Semper may be worth exploring further.