Noovy PMS vs. Zavia ERP:
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The Decision

Choosing between Noovy PMS and Zavia ERP hinges on your hotel’s specific needs and priorities. Both systems aim to streamline hotel operations but approach this goal differently, with Noovy offering a highly rated, all-in-one platform, while Zavia focuses on tailored solutions for smaller hotels with a strong regional presence. Your decision should reflect the scale of your property, your technological requirements, and your budget.

Noovy’s comprehensive features, high user satisfaction, and recent review activity make it the more robust choice for most independent and boutique hotels seeking modern automation. Zavia’s localized, streamlined approach is better suited for smaller hotels in Latin America that prioritize affordability and simple management.

Is Noovy PMS or Zavia ERP Better for Hotels?

Both Noovy and Zavia aim to simplify hotel management but do so with different emphases. Noovy’s platform integrates PMS, channel management, booking engine, and revenue tools into one user-friendly system, with 19 recent reviews and a 4.84/5 ease of use rating. Zavia, by contrast, offers a smaller set of features, primarily focused on reservation management and real-time rate sync, without recent reviews or current user feedback.

While Noovy boasts a 71.3 HTR Score and 5/5 overall rating, Zavia’s lack of recent reviews and its limited review count suggest it has less current market validation. Given the data, Noovy’s superior reputation and active user base make it the more reliable choice—unless your hotel operates exclusively in Latin America and seeks a regional, cost-effective solution.

Noovy PMS vs Zavia ERP: Which Should Your Hotel Choose?

If your hotel needs a full-featured, easy-to-adopt property management solution with high customer satisfaction, go with Noovy. Its integrated system supports automating payments, managing channels, and generating detailed reports, making it ideal for boutique and independent hotels aiming for efficiency and growth.

If your hotel is smaller, based in Latin America, and primarily looking for a straightforward reservation management system with real-time rate synchronization, Zavia ERP might be suitable. However, be aware that Zavia lacks recent reviews and detailed feedback on customer satisfaction, making it a riskier choice for operations-critical needs.

Is Noovy PMS or Zavia ERP Easier to Use?

Noovy’s UI scores a 4.84/5, with many users praising its intuitive interface, fast onboarding, and simple navigation. Reviews mention that staff adoption is quick, and the system reduces operational errors, with consistent praise for customer support.

Zavia ERP lacks recent user reviews, so its ease of use remains unverified. However, given its regional focus and streamlined feature set, it’s likely simpler for small hotels but may not match Noovy’s polished user experience.

Edge: Noovy PMS.

Which Has Better Features: Noovy PMS or Zavia ERP?

Noovy offers 45 shared features plus three exclusive ones: integrated CRS, guest CRM, and automated reminders. Its features actively enhance guest communication, revenue management, and channel connectivity, supported by high user ratings and positive reviews.

Zavia ERP provides six exclusive features such as gift vouchers, guest app, automated assignments, shift planning, employee messaging, and EPoS. While these add value, the total feature count and recent review activity favor Noovy’s more comprehensive and proven offering.

Edge: Noovy PMS.

Which Has Better Customer Support: Noovy PMS or Zavia ERP?

Noovy’s customer support scores an impressive 4.89/5, with numerous reviews highlighting quick response times, friendly service, and effective onboarding. Many users describe support as a key component of their positive experience, with some noting that support staff are always available and proactive.

Zavia ERP offers no recent reviews or detailed support feedback, making it impossible to assess its support quality. Given Noovy’s proven responsiveness and high satisfaction ratings, it clearly leads in this area.

Edge: Noovy PMS.

Which Has More Integrations: Noovy PMS or Zavia ERP?

Noovy boasts 40 verified partner integrations, including major OTAs like Booking.com, Expedia, and Metasearch channels, plus additional integrations like Omnibees and RevControl. Its extensive integration ecosystem supports broader connectivity and automation.

Zavia ERP has only five verified partners, with notable integrations limited to a few channels such as Booking, Expedia, Airbnb, and Despegar. The limited integration options may restrict operational flexibility for larger or more complex hotels.

Edge: Noovy PMS.

Which Do Hoteliers Rate Higher: Noovy PMS or Zavia ERP?

Noovy has a 5/5 overall rating based on 19 recent reviews, with a 99% likelihood to recommend. Review comments highlight its ease of use, support, and automation benefits, especially for boutique and city hotels.

Zavia ERP has no recent reviews or ratings, so hotelier sentiment remains unverified. Given Noovy’s active review community and high satisfaction, it’s clearly the preferred choice among users.

Edge: Noovy PMS.

How Much Do Noovy PMS and Zavia ERP Cost?

Noovy’s pricing starts at $600 per month, with no free tier or trial, but it offers a comprehensive all-in-one package including property management, channel management, and booking engine. Its transparent pricing emphasizes value for money given the features.

Zavia ERP charges a base price of $300 per month, also without a trial or free tier, primarily targeting smaller hotels seeking essential reservation management. Its lower cost might appeal to budget-conscious hotels, but lacks detailed info on additional fees or features.

What Type of Hotel Should Use Noovy PMS?

• Hotels that want an all-in-one, integrated management system combining PMS, channel management, booking, and revenue tools.
• Boutique, city, or independent hotels seeking a modern, user-friendly platform.
• Properties prioritizing automation in payments, guest communication, and reporting.
• Hotels with a diverse distribution network needing reliable OTA integrations.
• Teams that value excellent customer service and quick onboarding.

Not ideal if you operate a very small budget or only need basic reservation management without the broader feature set.

What Type of Hotel Should Use Zavia ERP?

• Small to medium-sized hotels in Latin America looking for a regional, cost-effective solution.
• Hotels that primarily need reservation management, real-time rate sync, and website creation.
• Properties that want to process payments via familiar gateways like Stripe or PayPal.
• Teams that prefer a straightforward system with limited complexity.
• Hotels with fewer than 200 rooms that value simplicity over extensive features.

Not ideal if your hotel requires advanced revenue management, extensive integrations, or support outside Latin America.

The Bottom Line for Hotels

Noovy PMS is a comprehensive, highly-rated platform with active recent reviews, making it a strong choice for most hotels seeking automation and ease of use. Its wide feature set, integrations, and support justify its higher price point, especially for boutique and independent hotels aiming for growth.

Zavia ERP, while appealing for regional, budget-conscious hotels, remains unverified by recent user feedback. Its limited features and partner network make it more suitable for small hotels in Latin America that need basic reservation management without the need for advanced automation.

In summary, if your hotel values proven performance, broad integrations, and high customer satisfaction, Noovy is the safer and smarter option. Reserve Zavia for smaller, regional properties with simpler operational needs and a focus on affordability.