Mews PMS vs. Resly PMS:
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The Decision

Choosing between Mews PMS and Resly PMS hinges on your hotel’s operational scope and complexity. While both aim to streamline property management, Mews offers a comprehensive platform suited for diverse hotel types, and Resly targets management rights and short-term rentals with a focus on simplicity. Your decision should reflect your property’s size, segment, and future growth plans.

Mews boasts a high user adoption rate, extensive integrations, and a global presence backed by thousands of reviews. In contrast, Resly, being newer and niche-focused, has fewer reviews and a narrower geographic footprint, but may align well with management rights or vacation rental portfolios.

Do you need a full-scale PMS that handles multi-property operations, or a specialized tool for short-term letting? This choice could significantly impact your team’s efficiency and guest experience.

Is Mews PMS or Resly PMS Better for Hotels?

Mews is designed for hotels of all sizes, supporting a broad array of property types, from boutique hotels to large chains. It provides features like automation of reservations, billing, and guest communications, aiming to reduce manual work and elevate service quality.

Resly, by contrast, is built specifically for management rights and short-term holiday letting, focusing on trust accounting and simplifying operational tasks within that niche. It’s a leaner system tailored for property managers who prioritize ease of use over extensive customization.

Given the depth of Mews’ feature set and its focus on operational efficiency, it’s the more versatile choice for hotels seeking to scale or integrate with a wide tech ecosystem. Resly might appeal to management rights firms or vacation rental portfolios that want a straightforward, easy-to-navigate system. Are you looking for a broad hotel PMS or a specialized platform for holiday properties?

Mews vs Resly: Which Should Your Hotel Choose?

If your hotel needs a multi-property management system with robust automation, integrations, and global support, go with Mews. It’s proven to support a wide range of hotel types and sizes, with over 750 reviews and a recent user satisfaction score of 4.62/5, the highest among these options.

If your operations focus on management rights or short-term holiday letting, and you prioritize trust accounting and simplicity, Resly could be suitable. Its niche focus makes it ideal for property managers managing multiple vacation rentals, though its review count and market reach are limited.

For large or growing hotels aiming for scalability and extensive feature customization, Mews is the clear choice. Conversely, Resly works best for small, specialized portfolios seeking streamlined booking and financial management.

Is Mews or Resly Easier to Use?

Mews scores an impressive 4.7/5 for ease of use, supported by positive reviews emphasizing its intuitive interface and straightforward onboarding process. Users highlight the platform’s modern design and flexible workflows, which reduce training time and increase staff adoption.

Resly’s user-friendliness isn’t quantified in ratings, but its niche focus suggests a simplified experience tailored for property managers. However, without extensive reviews, it’s difficult to compare directly.

Edge: Mews.

Which Has Better Features: Mews or Resly?

Mews offers 45 shared features plus 14 unique functionalities, including multi-lingual support, multi-currency handling, a revenue management module, guest CRM, automated night audit, integrated payment terminals, and employee messaging. This breadth supports complex operations and diverse property types.

Resly, by comparison, has no exclusive features but emphasizes trust accounting and booking management tailored for management rights and short-term rentals. Its core strengths lie in simplifying operational and financial tasks specific to that niche.

Given the extensive feature set and integrations of Mews—over 336 verified partners—it is the more feature-rich option. Resly’s simplicity is an advantage only if your needs are narrowly focused.

Edge: Mews.

Which Has Better Customer Support: Mews or Resly?

Mews maintains a support score of 4.27/5, with reviews praising its responsive, 24/7 online support and onboarding assistance. Users note that while occasional bugs appear, they are usually resolved swiftly, minimizing disruption.

Resly’s support ratings aren’t publicly available, but its smaller team and niche focus suggest a more personalized approach. However, the lack of extensive reviews makes it difficult to confirm support quality.

Edge: Mews.

Which Has More Integrations: Mews or Resly?

Mews boasts 336 verified partners, including major channel managers, revenue tools, and payment providers. Its open API and expansive marketplace allow hotels to customize their tech stack with over 1,000 integrations, supporting diverse operational needs.

Resly has only 2 verified partners, focusing primarily on core booking and trust accounting integrations, such as RoomPriceGenie and Goki. Its limited ecosystem may restrict future expansion or customization.

Edge: Mews.

Which Do Hoteliers Rate Higher: Mews or Resly?

Mews has accumulated 758 reviews, with a 4.62/5 overall rating and a recent surge with 98 reviews in the last six months, reflecting strong ongoing user satisfaction. Hoteliers across segments—from boutique to large hotels—commend its flexibility, automation, and support.

Resly, lacking publicly available reviews or ratings, cannot be directly compared. Its niche focus means it might be highly rated within its specific market but lacks broad validation.

Edge: Mews.

How Much Do Mews and Resly Cost?

Mews’ pricing starts at $900 per month, with no mention of implementation, setup, or additional fees. Its cost structure is transparent but might be a significant investment for small properties.

Resly’s pricing details aren’t publicly disclosed, making direct comparisons difficult. Its smaller team and niche focus suggest a potentially lower or flexible fee model, but confirmation is unavailable.

What Type of Hotel Should Use Mews?

• Hotels that require multi-property management with centralized rate updates.
• Boutique, city center, or resort hotels aiming to scale operations.
• Teams seeking automation of reservations, billing, and guest communications.
• Hotels that want extensive integrations and open API access.
• Properties prioritizing real-time data, revenue management, and guest experience enhancements.

Not ideal if:

• Your property is a single small boutique with minimal complexity.
• You prefer a low-cost, simple solution without extensive customization.
• Your focus is solely on management rights or vacation rentals.

Edge: Mews.

What Type of Hotel Should Use Resly?

• Management rights companies managing multiple short-term rentals.
• Small portfolios of holiday lettings requiring simplified trust accounting.
• Property managers seeking a straightforward, easy-to-use booking and financial system.
• Teams that prioritize compliance, trust management, and minimal learning curve.

Not ideal if:

• You manage large, complex hotel groups needing extensive integrations.
• You require features beyond trust accounting and booking management.
• Your operations involve multiple currencies or complex revenue management.

Edge: Resly.

The Bottom Line for Hotels

Mews stands out as a comprehensive, scalable PMS trusted by thousands of hoteliers worldwide. Its extensive features, integrations, and recent reviews affirm its capability to support diverse hotel operations and growth ambitions.

Resly, while more limited in scope, excels in streamlining management rights and short-term rentals with an intuitive interface. It’s best suited for property managers who want simplicity and trust accounting without the need for broad customization.

Choose Mews if your hotel needs a versatile, feature-rich platform capable of handling complex operations and scaling efficiently. Opt for Resly if your focus is on managing multiple holiday rentals or management rights with an emphasis on ease and compliance.

In conclusion, for most hotels aiming to improve operational efficiency, guest experience, and future-proof their property management, Mews offers a clear, review-backed advantage.