RFPMaker vs. STS Cloud (by SalesandCatering.com):
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Is RFPMaker or STS Cloud (by SalesandCatering.com) Better for Hotels?

RFPMaker and STS Cloud address distinctly different needs within hotel sales software, resulting in minimal overlap. RFPMaker focuses exclusively on facilitating corporate accommodation rate negotiations by connecting property owners directly with corporate clients and travel agents without commission. STS Cloud, by contrast, offers an end-to-end sales and catering management platform designed to handle the entire sales cycle—from lead capture to BEO management and contract execution—across a broad range of property types.

Both products aim to improve sales efficiency and revenue generation for hotels but operate at different stages of the sales process. RFPMaker streamlines corporate RFP management and booking under negotiated contracts, benefiting properties targeting corporate travel. STS Cloud manages daily sales, catering operations, and event logistics, supporting properties with group events and catering needs. The choice depends on whether a property prioritizes corporate rate negotiation (RFPMaker) or comprehensive sales and catering workflow management (STS Cloud).

RFPMaker vs STS Cloud (by SalesandCatering.com): Which Should Your Hotel Choose?

If your hotel is focused on capturing and negotiating corporate accommodation contracts with companies and travel agents, RFPMaker provides a direct, commission-free communication platform tailored to this niche. However, no verified reviews or case studies exist for RFPMaker, limiting evidence of its operational effectiveness or customer satisfaction.

Conversely, if your property requires a comprehensive sales and catering solution handling lead management, contract generation, BEOs, and integrated reporting, STS Cloud is a proven choice. Its 4.8/5 rating across 106 reviews—including 96% likelihood to recommend—and coverage of diverse hotel segments such as branded hotels (36% user base) and boutique hotels (14%) demonstrate broad applicability. While STS Cloud’s latest reviews are older, its stable review volume and extensive feature set support confidence in its current product.

For small to large hotels managing complex group sales, events, and catering operations, STS Cloud’s integrated CRM, workflow automation, and PMS integrations provide operational advantages. RFPMaker’s narrow focus and lack of user feedback make it difficult to recommend beyond corporate rate negotiation scenarios. For hotels without extensive group or catering needs, or for whom corporate contracting is critical, RFPMaker could be a fit but requires due diligence given its limited market presence.

Is RFPMaker or STS Cloud (by SalesandCatering.com) Easier to Use?

STS Cloud scores 4.7/5 for ease of use and 4.5/5 for onboarding across 106 reviews, reflecting consistent user satisfaction with its intuitive interface and straightforward training. Reviewers highlight how simple navigation and organized layouts enable sales teams to manage bookings and proposals efficiently, with many stating new users learn the system in minutes. Some note minor inconveniences, such as split-screen functionality on laptops, but overall staff adoption is positive.

RFPMaker has no reviews or ratings available for ease of use or onboarding, leaving its usability unverified. Without user feedback, it is impossible to assess how well RFPMaker integrates into existing workflows or how quickly teams adapt.

Edge: Even.

Which Has Better Features: RFPMaker or STS Cloud (by SalesandCatering.com)?

STS Cloud offers 11 hotel-relevant features absent in RFPMaker, which lists no features beyond corporate accommodation rate negotiation and contract facilitation. STS Cloud’s features include Contact Management, Pace and Sales Activity Reporting, BEO Management, Contract Management, E-Signatures, Document Management, Lead Scoring, Workflow Automations, Mobile Sales CRM, and Pipeline CRM. These features collectively transform sales and catering operations by automating routine tasks, enhancing client communication, and providing real-time visibility into booking pipelines and revenue metrics.

RFPMaker’s core functionality is limited to creating and managing corporate RFPs and communicating with corporate clients to finalize contracts and bookings. This specialization does not cover catering management, event orders, or comprehensive sales CRM capabilities, which are essential for hotels with event-driven revenue streams.

Edge: STS Cloud by SalesandCatering.com.

Which Has Better Customer Support: RFPMaker or STS Cloud (by SalesandCatering.com)?

STS Cloud holds a 4.7/5 rating for customer support and 4.5/5 for onboarding from 106 reviews. Users praise the responsive support team and tailored training sessions, with one reviewer calling STS Cloud “the best sales system I’ve worked in” due to quick issue resolution and helpful guidance. Detailed onboarding enables smooth transitions even for large multi-property portfolios.

RFPMaker has no publicly available customer support ratings or reviews, providing no evidence for comparison.

Edge: Even.

Which Has More Integrations: RFPMaker or STS Cloud (by SalesandCatering.com)?

STS Cloud integrates with 7 verified partners crucial to hotel operations: Stayntouch, SkyTouch Technology, RoomKey PMS, Actabl, Oracle Hospitality, Amaze Insights, and Cloudbeds. These integrations facilitate real-time data exchange between sales, catering, and property management systems, reducing manual entry and improving accuracy in availability and revenue tracking.

RFPMaker shows zero verified integrations, which may limit its ability to synchronize corporate contracts with PMS or other operational tools, potentially increasing administrative overhead for hotels.

Edge: STS Cloud by SalesandCatering.com.

Which Do Hoteliers Rate Higher: RFPMaker or STS Cloud (by SalesandCatering.com)?

STS Cloud enjoys a 4.8/5 overall rating from 106 reviews, with no recent reviews in the last six months but consistent historical ratings. Its segment ratings are uniformly strong: boutique hotels rate it 4.9/5 (47 reviews), branded hotels 4.8/5 (80 reviews), and airport/conference hotels 4.7/5 (53 reviews). These ratings reflect satisfaction across diverse hotel types managing group sales and catering.

RFPMaker lacks any public ratings or reviews, making it impossible to gauge user satisfaction or reliability from customer feedback.

Edge: Even.

How Much Do RFPMaker and STS Cloud (by SalesandCatering.com) Cost?

RFPMaker does not publish any pricing information, and no trial or implementation fee details are available. This opacity complicates budgeting and vendor comparison for prospective buyers.

STS Cloud charges a base price of $300 per month with no implementation fee or trial option. Its flat-fee pricing covers unlimited users and properties, offering predictable costs for hotels of varying sizes. Reviewers note the product’s affordability compared to competitors, making it accessible for small to mid-sized hotels seeking comprehensive sales and catering software.

What Type of Hotel Should Use RFPMaker?

• Hotels that primarily negotiate corporate accommodation contracts and require a direct, commission-free channel to corporate clients and travel agents.
• Properties focused on securing volume corporate bookings over defined contract periods.
• Teams seeking a SaaS platform for managing RFP creation and corporate rate agreements without investing in full sales and catering management software.

Not ideal if:

• Your hotel needs integrated sales and catering workflows including BEO management, event coordination, or CRM features.
• You require verified third-party integrations with PMS or reporting tools.
• You rely on proven customer support and a robust user community for onboarding and troubleshooting.

What Type of Hotel Should Use STS Cloud (by SalesandCatering.com)?

• Hotels ranging from limited-service to large conference venues needing a full-featured sales and catering management platform.
• Properties managing multiple event types, group bookings, and catering orders requiring BEO generation and contract management.
• Teams that benefit from integrated CRM, workflow automation, and detailed sales activity and revenue reporting.
• Multi-property management companies looking for scalable software with centralized reporting and user access.
• Hotels requiring PMS integrations with popular systems like Oracle Hospitality and RoomKey to synchronize sales and room availability.

Not ideal if:

• Your primary need is corporate rate negotiation without broader sales and catering features.
• You require a free trial or more flexible pricing options, as STS Cloud does not offer these.
• Email integration, especially with Gmail, is critical to your workflows and you need enhanced features beyond current STS Cloud capabilities.

RFPMaker vs STS Cloud (by SalesandCatering.com): The Bottom Line for Hotels

RFPMaker and STS Cloud serve fundamentally different hotel sales software needs. RFPMaker specializes in corporate RFP negotiation, providing a direct channel for properties to secure corporate rates without commission fees. STS Cloud delivers a comprehensive sales and catering management solution that supports the entire sales cycle, event management, and reporting across various hotel segments.

Choose RFPMaker if your property’s main challenge is negotiating and managing corporate accommodation contracts and you seek a simple, focused SaaS tool for this purpose. However, absence of reviews and integrations introduces risk and uncertainty. Select STS Cloud if your hotel requires a mature, well-reviewed system that streamlines sales, catering, and event workflows with robust features like BEO management, e-signatures, detailed reporting, and PMS integration. STS Cloud’s proven track record across 106 reviews and multi-property use cases lends confidence in its reliability and value.

In summary, properties targeting corporate accounts with limited broader sales needs may find RFPMaker suitable but should weigh the lack of user feedback. Those needing an all-encompassing sales and catering platform will benefit from STS Cloud’s extensive feature set, integration ecosystem, and strong customer endorsements.