SIHOT vs. Soraso:
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The Decision

Choosing a property management system (PMS) for your hotel involves evaluating feature sets, support, user experience, and market presence. Both SIHOT by GUBSE AG and Soraso by Smart Finder aim to streamline operations, but SIHOT’s extensive history, larger user base, and feature depth give it a decisive edge. Given SIHOT’s significantly higher review count and recent feedback, it offers more reliable data to inform your decision.

While Soraso may seem appealing due to its emerging presence, the lack of recent reviews and limited integrations make SIHOT the more proven choice. How do these differences align with your hotel’s specific needs?

Is SIHOT or Soraso Better for Hotels?

SIHOT stands out with its comprehensive, modular PMS designed to serve diverse hotel types, especially larger and multi-property operations. Its core strengths include a wide feature set—48 unique features—and a proven track record with over 39 reviews in the last six months, all indicating high satisfaction.

Soraso, on the other hand, has no recent reviews, reviews, or verified features available, making it nearly impossible to assess its actual performance, support, or usability. Without recent feedback or functional details, SIHOT’s established reputation makes it the clearer choice. Do you need a system backed by recent, large-scale user feedback?

SIHOT vs Soraso: Which Should Your Hotel Choose?

If your hotel requires a feature-rich, well-supported PMS that can handle complex operations and multi-property management, SIHOT is the better fit. Its extensive feature list—including guest CRM, booking engine, online check-in/out, and integrated payment processing—caters to mid-sized and large hotels seeking operational control.

If your hotel is small, with minimal management needs, and you prefer a system with little to no recent market presence or reviews, Soraso might seem a candidate. However, the absence of recent data and integrations suggests SIHOT remains the more reliable investment for hotels aiming for growth and efficiency.

Is SIHOT or Soraso Easier to Use?

SIHOT’s user interface scores a 4.49 out of 5 for ease of use, with onboarding rated at 4.73 out of 5, and reviews praising its friendly, helpful support. Its modular approach and extensive online training resources make staff adoption smoother.

Soraso provides no publicly available review data or user ratings, making it impossible to assess its usability. Given SIHOT’s proven positive user feedback and comprehensive onboarding, Edge: SIHOT.

Which Has Better Features: SIHOT or Soraso?

SIHOT offers 48 distinct features, including guest CRM, gift vouchers, booking engine, digital registration, online check-in/out, integrated EPoS, revenue management, and more—features vital for modern hotels. It also supports multi-currency, GDPR and PCI compliance, and real-time status updates, covering diverse operational needs.

Soraso’s feature set remains undisclosed, with no available details or reviews confirming whether it has comparable functionalities. Based on transparent feature counts, SIHOT’s extensive capabilities clearly set it apart. Edge: SIHOT.

Which Has Better Customer Support: SIHOT or Soraso?

SIHOT boasts a 4.62 out of 5 rating for customer support, with reviews highlighting quick, effective issue resolution and competent, friendly staff. Regular support calls and online training further enhance the user experience.

Soraso provides no review data, support ratings, or user feedback publicly available, making it impossible to evaluate support quality. Given SIHOT’s consistent positive reviews, Edge: SIHOT.

Which Has More Integrations: SIHOT or Soraso?

SIHOT boasts 60 verified integration partners, including major industry players like IDeaS, Omnibees, Profitroom, and Channel Manager solutions. This extensive network enables hotels to connect seamlessly with revenue management, distribution, and payment systems.

Soraso has only 2 verified partners, with no shared integrations beyond IDeaS. The limited integrations restrict its flexibility and scalability. Based on integration breadth, Edge: SIHOT.

Which Do Hoteliers Rate Higher: SIHOT or Soraso?

SIHOT’s reviews, totaling 39 in the last six months, consistently rate it highly—an overall 4.77/5 and a 93% likelihood to recommend. Hotels of all sizes, especially city center and boutique properties, appreciate its functionalities and support.

Soraso has no recent reviews or ratings, preventing any assessment of user satisfaction. With recent, high-rated feedback, SIHOT clearly has the edge here.

How Much Do SIHOT and Soraso Cost?

Both products do not publicly disclose pricing details, and no free trials or demos are offered. Costs are likely customized based on hotel size and requirements, making direct comparison difficult.

In absence of concrete pricing, focus should be on the proven value and extensive features of SIHOT, which is an investment backed by substantial positive feedback.

What Type of Hotel Should Use SIHOT?

• Hotels needing a comprehensive, scalable PMS with multiple modules, including CRM, booking, and payment solutions.
• Multi-property hotel chains seeking centralized management and extensive integrations.
• Larger hotels or resorts looking for advanced reporting and revenue management tools.
• Hotels prioritizing data security, with options for cloud or on-premise deployment.
• Teams that value customizable workflows, real-time updates, and multi-currency support.

Not ideal if your hotel is very small with minimal operational complexity or if you prefer a system with limited features and no recent support reviews.

What Type of Hotel Should Use Soraso?

• Small hotels or boutique properties seeking a simple, straightforward PMS.
• Hotels with minimal management needs, where ease of use outweighs extensive features.
• Operators looking for a system with emerging market presence and no critical need for extensive integrations.
• Hotels willing to purchase based on a less proven platform, possibly in early-stage deployment.

Not ideal if your hotel requires advanced functionality, multi-property management, or integrated support with numerous partners.

SIHOT vs Soraso: The Bottom Line for Hotels

SIHOT is a mature, feature-rich PMS trusted by hundreds of hotels, especially larger and multi-property operations. Its extensive support, integrations, and recent reviews make it the preferred choice for hotels seeking reliability and scalability.

Soraso, lacking recent user feedback and with minimal available features, may appeal to very small or niche properties. However, without proven support or market presence, it’s a riskier option.

If your hotel values proven performance, ongoing support, and a broad feature set, SIHOT is the clear recommendation. For hotels comfortable with less data and potentially simpler needs, Soraso might be worth exploring, but caution is advised given the lack of recent reviews.

This comprehensive comparison should help you make an informed decision aligned with your hotel’s operational goals and growth plans.