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Review of Resort Suite

5
It does the job
Front Office Manager from 100 to 199 חדר Branded Hotels in Chicago (United States)
מְאוּמָת
8 שנים לפני
מוצרים נבדקו
תוכנת ניהול מלונות
מה אתה הכי אוהב?
They work off of a ticket system for tech support on individual issues. Makes the follow up easier and also has 24 hour support.
מה אתה לא אוהב או חושב שאפשר לשפר?
*ResortSuite tends to let us sell an additional room here and there on sold out nights. It happens about 3 times a year and it is a very frustrating experience and RS has not been able to resolve the issue or explain why this happens. *multiple bedroom suites that can be sold as individual rooms are often a challenge. once you check-in someone in to one of the bedroom, the next reservation that shares one of the bedrooms in the suite shows up as already occupied and cannot be checked-in. Sometimes the room status has to manually changed or sometimes by calling RS.
2.5
עני
קלות שימוש
3.0/5
שירות לקוחות
4.0/5
רועי
3.0/5
יישום
3.0/5

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