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Review of Amadeus

10
HotSOS dramatically improved response times to guest issues
General Manager
מְאוּמָת
9 שנים לפני
מוצרים נבדקו
כלי שיתוף פעולה של הצוות
מה אתה הכי אוהב?
Overall I'm really happy with HotSOS. For someone new considering it there are 3 key benefits that we've seen that make it a really worthwhile investment and helpful tool for us: 1) Quicker communication - reduced response time to guest issues. 2) Transparency - easy to get snapshots of what is happening at any given moment. 3) Ease of reporting - enter on phone, attach pictures of issue, real time feedback."
מה אתה לא אוהב או חושב שאפשר לשפר?
The implementation process was quite drawn out. Scheduling support and training was also somewhat painful.
5.0
מְעוּלֶה
קלות שימוש
4.0/5
שירות לקוחות
4.0/5
רועי
5.0/5
יישום
4.0/5

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