הירשם לניוזלטר השבועי שלנו, Hotel Tech Insider
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פופולרי ב-Operations
פופולרי ב-Revenue Management
פופולרי ב-Marketing
פופולרי ב-Guest Experience
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OPERATIONS
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Moreover, the different departments communicated via phone and email which proved to be an inefficient way of communicating and in doing so, important time resources were wasted which could instead have been allocated to taking care of guests.
Save time: It took the employees of the 4-star hotel with 336 rooms a considerable amount of time to complete the tasks at hand as repair orders and handovers were written down on paper checklists.
One line of communication: Different departments communicated via phone and email, which proved to be an inefficient way of communicating.
More time for guests: Time resources were wasted with inefficient communication, which should instead be allocated to taking care of guests.