Rezcontrol PMS (by Avon Data) vs. eviivo Suite™ PMS:
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The Decision

Choosing the right property management system (PMS) hinges on your hotel’s specific needs, operational complexity, and future growth plans. Both Avon Data’s Rezcontrol PMS and eviivo Suite™ aim to streamline hotel operations, but they diverge significantly in customer feedback, feature sets, and market presence. While Rezcontrol is highly rated for ease of use and customer support, eviivo’s extensive integrations and broader hotel segment reach make it the more proven choice for many hoteliers. Are you ready to see which one aligns better with your hotel’s goals?

Is Rezcontrol PMS or eviivo Suite™ Better for Hotels?

Rezcontrol by Avon Data offers a cloud-based, all-in-one PMS tailored for hotels looking for control, simplicity, and personalized service. It focuses on core hotel management functions, with features like integrated payment solutions, tasks, bookings, and event management, alongside a straightforward user interface praised by existing customers. Conversely, eviivo Suite™ targets a broader range of accommodation providers, including B&Bs, vacation rentals, and small hotels, emphasizing online distribution, guest communication, and automation.

Rezcontrol excels in user-friendliness and customer support, with a perfect 5/5 ease of use rating from its few reviews, and a 97% likelihood of recommendation. eviivo, with nearly 200 reviews, scores a 4.43/5 for ease of use and a 95% recommendation rate, showing robust user satisfaction despite its more complex feature set. While Rezcontrol’s reviews are all recent and highly positive, eviivo’s reviews span years and reflect a broad user base, with some negative feedback on customer service, especially regarding its early onboarding.

In essence, Rezcontrol is ideal if you prioritize straightforward, personalized support and a simple, reliable PMS. eviivo is better suited for properties that need extensive integrations and multi-channel distribution, especially if you operate multiple properties or vacation rentals. Which challenges are you seeking to solve first?

Rezcontrol PMS vs eviivo Suite™: Which Should Your Hotel Choose?

If your hotel is a boutique property, limited service, or a luxury operation that values clarity, fast onboarding, and exceptional UK-based support, Rezcontrol is the better fit. Its high customer satisfaction, with 97% likely to recommend, and direct positive reviews about support and ease of use, make it attractive for hotels prioritizing control and simplicity.

If, however, your hotel operates multiple properties, relies heavily on online travel agencies, or needs extensive guest communication tools, eviivo offers a richer feature set with 15 unique functionalities, including AI-powered messaging, multi-currency, and integrations with major OTAs. Its broad international presence and large user base of independent hotels and vacation rentals also suggest greater scalability and distribution reach.

For small, independent hotels looking for a straightforward management solution, Rezcontrol’s clear pricing and dedicated UK support are compelling. Larger or multi-property operators, especially those seeking automation and channel management, should lean toward eviivo.

In summary, choose Rezcontrol if your focus is simplicity and dedicated customer support; opt for eviivo if you need a versatile platform for multi-property distribution and automation.

Is Rezcontrol PMS or eviivo Suite™ Easier to Use?

Rezcontrol’s UI has a perfect 5/5 rating from its few reviews, emphasizing its intuitive design, straightforward onboarding, and flawless setup. Customers appreciate how quickly they adapt, with some mentioning it saves up to 20 minutes per guest, and praise the UK-based support for being accessible and knowledgeable.

eviivo, with a 4.43/5 ease of use score based on 191 reviews, is generally user-friendly but has some criticisms about interface complexity and mobile app functionality. Reviewers highlight that it can be convoluted when managing multiple accommodations, though its mobile app allows on-the-go management, which many find valuable.

Edge: Rezcontrol.

Which Has Better Features: Rezcontrol PMS or eviivo Suite™?

Rezcontrol offers 3 features exclusive to its platform: integrated ID & passport scanning, lobby kiosk, and rules-based room assignments. Its core functionalities include booking management, rates, and tasks, all within a straightforward environment.

eviivo boasts 15 unique features, including ancillary revenue tracking, custom rates, a guest app, integrated CRS, guest messaging, and a mobile app, among others. Its extensive integrations with major OTAs, AI-powered guest messaging, and multi-currency support make it more adaptable for complex, multi-channel operations.

Edge: eviivo, due to its broader feature set and integrations.

Which Has Better Customer Support: Rezcontrol or eviivo?

Rezcontrol’s customer support receives a perfect 5/5 rating, with reviews emphasizing personalized, knowledgeable UK-based assistance and flawless onboarding. Customers describe the support team as proactive and attentive, making the transition into the platform smooth.

eviivo’s support scores 4.42/5, with reviewers commending its responsiveness and the detailed guidance during onboarding. However, some negative feedback points to occasional delays and difficulty in resolving complex issues, especially in earlier years.

Edge: Rezcontrol.

Which Has More Integrations: Rezcontrol or eviivo?

Rezcontrol integrates with 12 verified partners, including key players like Net Affinity, Bookassist, and SiteMinder, but its ecosystem is narrower. It supports essential integrations for hotel operations but may require additional setup for broader connectivity.

eviivo, with 32 verified partners, offers a significantly larger ecosystem. It seamlessly connects with major OTAs such as Expedia, Booking.com, Airbnb, TripAdvisor, and Google Hotel Ads, along with specialized integrations like PriceLabs, TripConnect, and Canary Technologies.

Edge: eviivo.

Which Do Hoteliers Rate Higher: Rezcontrol or eviivo?

Rezcontrol holds an undisputed advantage here, with a 97% likelihood of recommendation based on just 6 recent reviews. Its users consistently praise its simplicity, support, and the ability to manage all hotel functions efficiently.

eviivo’s broader user base, with 191 reviews, shows a 95% recommendation rate, but with mixed feedback. Larger operators and vacation rental managers appreciate its extensive features, while some smaller hoteliers find the interface overwhelming and support inconsistent.

Edge: Rezcontrol.

How Much Do Rezcontrol and eviivo Cost?

Rezcontrol’s pricing is a flat $1,000 per month, with no hidden fees, implementation costs, or trial options. Its transparent pricing and all-in-one approach suit hotels seeking predictable expenses.

eviivo costs $700 monthly, also without hidden charges or trial options, but its broader feature set and integrations can lead to additional costs for add-ons or premium services. Both platforms are subscription-based, with no mention of setup fees.

In terms of value, Rezcontrol’s straightforward, fixed fee aligns with its simplicity, while eviivo’s slightly lower base price offers more features for the price but may require extra investments for full utilization.

What Type of Hotel Should Use Rezcontrol?

• Hotels that prioritize ease of use, personalized support, and straightforward control over operations.
• Teams seeking a PMS with core management functions, integrated payments, and simple onboarding.
• Hotels that operate primarily within the UK or Europe and value UK-based support.
• Hotels needing a reliable, fixed monthly fee with no hidden costs.

Not ideal if you require extensive integrations, multi-channel distribution, or automation features.

What Type of Hotel Should Use eviivo?

• Hotels, B&Bs, vacation rentals, and small chains looking for a flexible, distribution-ready platform.
• Hospitality providers managing multiple properties across channels and seeking automation tools.
• Teams that value integrations with OTAs, AI-powered guest messaging, and mobile management.
• Properties aiming to expand their reach internationally and benefit from eviivo’s broad partner network.

Not ideal if your property is a luxury boutique or requires a highly simplified, personal PMS experience with dedicated UK support.

Rezcontrol vs eviivo: The Bottom Line for Hotels

Rezcontrol by Avon Data excels in simplicity, support, and a dedicated UK user base, making it ideal for boutique and limited-service hotels seeking a reliable PMS with straightforward functionality. Its recent reviews reinforce its reputation for excellent customer service and ease of onboarding, with a perfect recommendation rate.

eviivo, with its extensive feature set, broad integrations, and large global presence, suits multi-property operators, vacation rentals, and hotels aiming to maximize distribution and guest engagement. Despite some mixed reviews, eviivo’s proven adaptability and automation tools make it a compelling choice for growth-minded hoteliers.

If your hotel emphasizes ease and support, Rezcontrol is the safer choice. For those looking for a versatile, scalable platform with a strong online presence and channel management, eviivo is the better fit.