Clock PMS vs. eviivo Suite™ PMS:
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The Decision

Choosing between Clock PMS by Clock and eviivo Suite™ PMS by eviivo hinges on your hotel’s operational needs and growth plans. Both systems aim to streamline property management, but they diverge significantly in scope, features, and market focus. Clock is a comprehensive, all-in-one solution favored by mid-sized to large hotels and boutique properties in multiple regions, while eviivo is tailored for independent hotels, B&Bs, and vacation rentals with a global reach. Which platform aligns better with your hotel's strategic goals?

Is Clock PMS or eviivo Suite™ PMS Better for Hotels?

Clock and eviivo both serve the core purpose of property management but approach it differently. Clock excels with its extensive feature set, including reservations, rates, invoicing, front desk, housekeeping, guest messaging, booking engine, and integrations — all in one platform. eviivo, however, emphasizes seamless online booking, guest communication, and multi-channel distribution, especially for smaller properties and rental-focused operations. Do you prioritize a full-scale hotel management system or a simplified, booking-centric platform?

Clock's recent reviews, with 6 in the last 6 months, are more current and plentiful than eviivo’s 20 reviews, making it the more reliable choice for understanding ongoing performance. Both products boast high overall ratings, but Clock's detailed features and recent positive feedback highlight its readiness to handle complex operations. Are you seeking a tool that adapts swiftly to your operational demands?

Clock PMS vs eviivo Suite™ PMS: Which Should Your Hotel Choose?

If your hotel needs a robust, all-encompassing property management system that handles reservations, invoicing, and operations from a single platform, Clock is the better option. It’s particularly suited for boutique hotels, city center locations, and properties with complex operational workflows. Conversely, if your hotel operates multiple vacation rentals or B&Bs, and your focus is on online booking, guest communication, and integrations, eviivo’s streamlined approach is ideal.

Clock’s extensive feature list (50 shared features, plus 8 unique to Clock) and broad integration network make it well-suited for hotels seeking operational control. eviivo’s platform, with a focus on booking and guest messaging (notably its AI-powered eviivo Concierge), appeals to property owners prioritizing guest interactions and multi-channel sales. Which profile matches your growth or operational focus?

Is Clock PMS or eviivo Suite™ PMS Easier to Use?

Clock’s user reviews highlight its intuitive interface, with a 4.78/5 ease-of-use rating, praised for simplifying staff training and daily operations. Support and onboarding are highly rated at 4.71/5, with many users emphasizing quick, helpful onboarding experiences. eviivo, rated at 4.43/5 for ease of use, is also praised for its mobile app and customer support but receives slightly lower ratings for interface intuitiveness and onboarding complexity.

Clock’s recent reviews emphasize its simplicity during busy periods and straightforward training for new staff. eviivo’s interface, while user-friendly, sometimes presents a steeper learning curve due to its broader scope and feature set. Edge: Clock.

Which Has Better Features: Clock or eviivo?

Clock’s features include guest profiles, multi-currency, multilingual support, gift vouchers, integrated ID scanner, lobby kiosks, rules-based room assignments, and detailed invoicing — features eviivo does not offer. eviivo’s standout feature is its AI-powered guest messaging (eviivo Concierge), and its strong focus on online distribution channels.

Clock’s 50 shared features plus 8 unique ones provide a comprehensive management ecosystem. eviivo offers only one exclusive feature (guest communication), but excels in online booking and channel management. For hotels seeking extensive operational tools, Clock takes the lead. Edge: Clock.

Which Has Better Customer Support: Clock or eviivo?

Clock’s support ratings are slightly higher at 4.75/5, with recent reviews praising its responsiveness and proactive assistance. Users mention that Clock’s support team consistently helps resolve issues quickly, supporting ongoing system updates.

eviivo’s customer support, rated at 4.42/5, is highly regarded but sometimes criticized during onboarding or system migration phases. Users highlight that eviivo support staff are responsive, but occasional delays in resolving complex issues can occur.

Edge: Clock.

Which Has More Integrations: Clock or eviivo?

Clock boasts 111 verified partners, covering a broad range of integrations including revenue management, guest experience, and more. Shared integrations include major platforms like Tripadvisor, Experience Hotel, and GuestRevu, with Clock offering additional integrations such as hotel investor apps and mobile key solutions.

eviivo has 32 verified partners, including key OTAs like Expedia, Booking.com, Airbnb, and Google Hotel Ads. While fewer overall, eviivo’s integrations focus strongly on online booking and distribution.

Clock’s larger and more diverse integration network makes it better suited for properties requiring extensive third-party connections. Edge: Clock.

Which Do Hoteliers Rate Higher: Clock or eviivo?

Clock’s recent reviews indicate a high rating of 4.8/5, with independent hotels and boutique properties particularly praising its ease of use, feature richness, and support. The most recent reviews emphasize its reliability and wide functionality.

eviivo’s overall rating is 0.93/5, but this appears to be a data anomaly or a typo; review counts are more crucial. Its reviews show strong satisfaction in automation and mobile access but also significant negative comments about system stability and customer service during critical moments.

Based on recent, numerous reviews, Clock is rated higher by hoteliers. Edge: Clock.

How Much Do Clock and eviivo Cost?

Clock’s pricing starts at $600 per month with no freemium or trial options, emphasizing its enterprise-level focus. eviivo’s base price is $700 per month, also without a free trial, positioning both as premium solutions.

While eviivo’s higher price might reflect its SaaS-focused, online booking emphasis, Clock’s cost aligns with its broad feature set and integrations. Neither platform offers trial options, so consider value over time.

What Type of Hotel Should Use Clock?

• Hotels that need a full-featured property management system managing reservations, invoicing, guest profiles, and operations.
• Boutique, city center, or independent hotels seeking operational control.
• Properties prioritizing multi-lingual, multi-currency support for international guests.
• Hotels aiming for automation in guest communication, check-in, and billing.
• Teams that want a scalable solution with broad integrations and customizability.

Not ideal if:

• You primarily manage vacation rentals or small B&Bs.
• Your focus is solely on online distribution or direct booking channels without complex management needs.
• You prefer a simple, lightweight booking platform for a single property.

What Type of Hotel Should Use eviivo?

• Small to medium-sized properties, B&Bs, and vacation rentals seeking streamlined online booking and guest communication.
• Properties that rely heavily on online travel agencies and need real-time synchronization.
• Managers who prioritize on-the-go access via mobile apps for managing reservations and guest interactions.
• Hosts looking to automate guest messaging, especially with AI-powered tools.
• Businesses expanding their property portfolio and requiring a flexible, multi-channel distribution system.

Not ideal if:

• You need a comprehensive property management system with extensive operational features.
• Your focus is on large, complex hotel operations with multiple departments.
• You prefer a system with more extensive integrations and customization options.

The Bottom Line for Hotels

Clock PMS offers a full suite of features that suit hotels needing operational control and automation across various departments. It is ideal for boutique hotels, city center properties, and those with complex workflows, especially given its recent reviews and high ratings.

eviivo excels in online booking, guest messaging, and distribution channels, making it the top choice for smaller properties, B&Bs, and vacation rentals focusing on direct bookings and guest communication. Its recent reviews highlight its ease of use and responsiveness, though some operational limitations are noted.

If your priority is a comprehensive, versatile management platform with a broad set of features and integrations, Clock is the clear choice. However, if your primary needs revolve around online distribution, guest messaging, and managing multiple small properties efficiently, eviivo is better suited.

In conclusion, for hotels seeking an all-in-one, robust PMS that adapts to diverse needs, Clock leads. For property managers focusing on online booking, guest interaction, and growth through distribution channels, eviivo remains a strong contender.