BedBricks vs. OpenHotel PMS:
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The Decision

Choosing between BedBricks and OpenHotel PMS hinges on your hotel’s specific needs. BedBricks offers a foundational property management solution, but it lacks the extensive features and recent reviews that make OpenHotel the more proven choice. Both systems aim to streamline operations, but their capabilities and market presence diverge sharply. Are you looking for a comprehensive, well-supported platform or a basic management tool?

BedBricks is designed for small-scale operations or those seeking a simple reservation system, while OpenHotel caters to hotels seeking an integrated, full-featured PMS. The real question is which aligns better with your current and future hotel management strategies.

Is BedBricks or OpenHotel Better for Hotels?

BedBricks and OpenHotel both target hotel management, but their scope and maturity differ significantly. BedBricks is a minimal offering with no verified reviews or active user feedback, suggesting it hasn't gained industry trust or a broad user base. Conversely, OpenHotel boasts 57 recent reviews with a high overall rating of 4.81 out of 5, indicating strong, current user satisfaction.

OpenHotel’s recent reviews highlight its ease of use, comprehensive functionality, and excellent support, making it the more reliable choice for hoteliers. BedBricks’ lack of recent reviews and no visible rating or active user feedback leave its effectiveness uncertain.

BedBricks vs OpenHotel PMS: Which Should Your Hotel Choose?

If your hotel primarily needs a straightforward reservation or housekeeping tool without complex revenue management or integrations, BedBricks might seem suitable. However, given its zero reviews and lack of features, it’s unlikely to satisfy the demands of mid-sized or growth-oriented hotels.

If your hotel wants a feature-rich PMS with a track record of recent positive reviews, OpenHotel is the clear choice. Its 57 reviews in the last six months and high NPS score demonstrate its ability to meet modern hotel management needs. For hotels aiming to grow, increase revenue, or improve operational efficiency, OpenHotel’s comprehensive suite is the better fit.

Is BedBricks or OpenHotel Easier to Use?

BedBricks offers no rated or reviewed user interface, onboarding, or customer support experience, making it impossible to assess ease of use. Meanwhile, OpenHotel scores 4.71 out of 5 for ease of use, with many users praising its intuitive layout and simple navigation.

Most recent reviews of OpenHotel describe its PMS as user-friendly, noting that even new staff can quickly adapt. Their onboarding process is rated 4.61 out of 5, and the support team is known for responsiveness and helpfulness. Edge: OpenHotel.

Which Has Better Features: BedBricks or OpenHotel?

BedBricks offers no listed features, while OpenHotel provides 23 distinct functionalities, including a channel manager, revenue management, booking engine, group booking tools, and integrated payment processing. These features are critical for hotels looking for a system that consolidates multiple operational tasks.

OpenHotel’s feature set is tailored for mid-sized properties or those seeking growth, with modules that streamline distribution, pricing, and guest communications. BedBricks’ minimal offering does not compare and likely limits your hotel’s potential to scale or optimize revenue. Edge: OpenHotel.

Which Has Better Customer Support: BedBricks or OpenHotel?

BedBricks provides no available support ratings or review comments, leaving its support quality unverified. In contrast, OpenHotel’s support scores 4.82 out of 5, with reviews emphasizing their responsiveness and personalized service.

OpenHotel users frequently mention their support team’s quick response and helpful guidance, especially during system transitions or emergencies. The consistency and recency of positive feedback make OpenHotel’s support superior. Edge: OpenHotel.

Which Has More Integrations: BedBricks or OpenHotel?

BedBricks has no verified integrations, whereas OpenHotel connects with 12 industry partners. These include major channel managers like SiteMinder, RateGain, and OpenKey, along with other tools for group management, payment processing, and digital registration.

Having more integrations allows your hotel to automate tasks, improve distribution, and enhance guest experiences. The limited or absent integrations in BedBricks restrict your ability to connect with essential tools, making OpenHotel the more adaptable choice. Edge: OpenHotel.

Which Do Hoteliers Rate Higher: BedBricks or OpenHotel?

BedBricks has no recent reviews or ratings, so its user satisfaction remains unknown. OpenHotel’s 57 recent reviews overwhelmingly rate the system at 4.8/5, with some praising its ease of use, reliability, and customer support.

Property types like resorts, boutique hotels, and motels consistently rate OpenHotel highly, often citing its role in simplifying operations and increasing revenue. Without current data, BedBricks cannot be considered a trusted or preferred option. Edge: OpenHotel.

How Much Do BedBricks and OpenHotel Cost?

Both products do not publicly disclose their pricing models, which suggests they may be custom quotes based on hotel size and needs. The lack of transparent pricing makes it difficult to compare value directly.

Given the clear feature set and recent reviews of OpenHotel, its value appears justified for hotels seeking a comprehensive, supported PMS. BedBricks’ absence of pricing information and limited data make it a less predictable choice.

What Type of Hotel Should Use BedBricks?

• Hotels that need a basic reservation or housekeeping platform.
• Small properties with minimal operational complexity.
• Hotels seeking an affordable, no-frills solution without the need for extensive integrations.
• Teams that prefer simple, straightforward management tools.

Not ideal if:

• You require a comprehensive PMS with multiple modules.
• Your hotel operates in a competitive or growth-oriented market.
• You need integrations with OTAs or revenue management features.
• You want ongoing support and regular updates.

What Type of Hotel Should Use OpenHotel?

• Hotels seeking an all-in-one management system with extensive features.
• Properties that need reliable integrations with OTAs and payment systems.
• Hotels looking to streamline distribution, revenue, and guest communication.
• Small to medium-sized hotels aiming to expand or optimize operations.

Not ideal if:

• You want a minimal, budget-only management solution.
• Your hotel operates in a region where OpenHotel is not yet present.
• You prefer open-source or highly customizable systems.
• Your hotel has a very limited budget and prefers free options.

The Bottom Line for Hotels

OpenHotel is the stronger product overall, backed by recent, positive reviews, a high NPS score, and a broad feature set. Its integrations, support, and user satisfaction make it suitable for a wide range of hotel types seeking to grow and improve efficiency.

BedBricks, lacking recent feedback, reviews, and features, appears more suitable for very small or budget-conscious properties with minimal operational complexity. It’s unlikely to support your hotel’s growth or competitive needs.

If you want a PMS with proven performance and ongoing support, go with OpenHotel. If your hotel only needs basic reservation management and minimal features, BedBricks might suffice, but its lack of recent data diminishes confidence.

In summary: For most hotels aiming for modern management, increased revenue, and reliable support, OpenHotel is the clear choice. BedBricks’ absence of active reviews and features makes it a less trustworthy option for today’s competitive hospitality environment.