eviivo Suite™ PMS vs. RMS:
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The Decision

Choosing the right property management system (PMS) can shape your hotel’s efficiency, guest satisfaction, and revenue streams. Both eviivo Suite™ PMS and RMS aim to streamline operations, but their approaches and strengths differ sharply. Your decision hinges on your property type, operational complexity, and growth ambitions. Are you prioritizing ease of use and rapid deployment, or seeking a feature-rich platform with extensive integrations?

Is eviivo Suite™ PMS or RMS Better for Hotels?

eviivo Suite™ is celebrated for its user-friendly interface, simple onboarding, and robust online booking integrations, especially favored by independent hotels, B&Bs, and vacation rentals. RMS, on the other hand, offers a more comprehensive suite of tools tailored to larger, scalable properties like resorts, RV parks, and multi-property groups.

While eviivo’s emphasis is on ease and quick setup, RMS provides advanced features like trust accounting, a detailed report writer, and extensive automation options. The main divergence is in complexity: RMS caters to hotels with complex needs and growth plans, whereas eviivo appeals to smaller properties valuing simplicity.

If your hotel needs quick deployment, straightforward management, and strong OTA integrations, eviivo is likely the better fit. But if your hotel requires detailed financial tracking, complex reporting, or scaling across multiple locations, RMS should be your choice.

eviivo Suite™ PMS vs RMS: Which Should Your Hotel Choose?

If your hotel mainly operates as an independent property, B&B, or vacation rental, and values quick, painless setup, go with eviivo. It’s particularly suited for small to medium-sized businesses aiming for online visibility and easy management, as evidenced by its high reviewer satisfaction and simplicity.

Conversely, if your property is part of a larger portfolio, or you’re planning expansion, RMS’s extensive features like trust accounting, a guest portal, and customizable reporting make it more suitable. RMS’s ability to support complex, multi-property operations is a decisive advantage for hotels seeking to scale efficiently.

Is eviivo Suite™ PMS or RMS Easier to Use?

eviivo’s UI is rated 4.43/5, praised for its intuitive design and quick onboarding, with reviewers noting that staff adoption is straightforward. Its mobile app, though not perfect, offers convenient on-the-go management, with many users emphasizing its simplicity.

RMS has a slightly lower ease-of-use score at 4.28/5 but is still regarded as user-friendly, especially for teams familiar with hotel operations. Support staff are generally responsive, though some users mention that its extensive feature set can require a learning curve.

Edge: eviivo Suite™ PMS.

Which Has Better Features: eviivo Suite™ PMS or RMS?

eviivo offers 50 shared features plus one exclusive feature—the drag-and-drop tape chart—streamlining reservation management visually. RMS boasts 24 exclusive features, including guest CRM, multi-lingual support, channel management, POS, and advanced guest feedback tools, making it suitable for larger, more complex properties.

While eviivo excels in simple reservation workflows and OTA integrations, RMS provides in-depth operational tools like rules-based room assignments and spa/wellness modules. For feature depth, RMS has a clear edge.

Edge: RMS.

Which Has Better Customer Support: eviivo Suite™ PMS or RMS?

eviivo’s support is highly rated at 4.42/5, with reviewers praising its responsiveness and onboarding assistance. Many mention that staff like Joseph and Xavier go above and beyond, making initial setup smooth.

RMS’s support is slightly better rated at 4.48/5, with users appreciating the proactive and knowledgeable team. While some mention that technical help can be delayed due to support staff being spread across regions, overall, RMS’s support is seen as reliable.

Edge: RMS.

Which Has More Integrations: eviivo Suite™ PMS or RMS?

eviivo integrates with 32 verified partners, including major OTAs and booking engines. RMS connects with 112 verified partners, offering extensive compatibility with OTAs, trust accounting, POS, and more.

Shared integrations include TripAdvisor, Canary Technologies, and PriceLabs, but RMS’s broader partner network gives it a significant advantage for properties needing diverse, scalable integrations.

Edge: RMS.

Which Do Hoteliers Rate Higher: eviivo Suite™ PMS or RMS?

eviivo’s 191 reviews with recent activity (20 in last 6 months) show a high recommendation rate of 95%, especially among independent properties and B&Bs. Its average overall rating is 0.93/5, but this seems inconsistent with its high trust and ease-of-use ratings; it may be a data anomaly.

RMS, with 293 reviews and similar recent activity, boasts a higher overall rating at 4.56/5, with many users from hotel chains and resorts praising its scalability and feature set. RMS’s reputation for supporting larger operations is reflected in higher ratings from complex property managers.

Edge: RMS.

How Much Do eviivo Suite™ PMS and RMS Cost?

eviivo charges a base price of $700 per month, with no additional setup or usage fees, making it transparent for small operations. RMS’s base fee is slightly higher at $800 per month, also free of implementation charges.

Both platforms lack trial periods or tiered pricing, so costs are straightforward but may be a consideration for budget-conscious properties.

What Type of Hotel Should Use eviivo Suite™ PMS?

• Hotels that operate as independent properties, B&Bs, or vacation rentals seeking straightforward online booking and management.
• Teams that value quick onboarding and simple workflows.
• Properties relying heavily on OTA integrations for reservations.
• Small to medium-sized properties without complex operational needs.

Not ideal if:

• Your hotel has a large, multi-property portfolio.
• You require in-depth financial management and customized reporting.
• Your operations involve complex amenities or multi-lingual, multi-currency needs.

What Type of Hotel Should Use RMS?

• Hotels within a large portfolio, chain, or resort seeking scalable, feature-rich management.
• Teams that need detailed financial and operational reporting.
• Properties requiring complex automation, trust accounting, and integration with POS or wellness modules.
• Hotels planning rapid expansion or managing multiple locations.

Not ideal if:

• You prioritize simplicity over extensive features.
• Your property is a small independent hotel or B&B with basic needs.
• You do not require multi-property scaling or advanced guest engagement tools.

RMS vs eviivo Suite™ PMS: The Bottom Line for Hotels

RMS offers a more comprehensive, feature-packed system suited for large, multi-property operations. Its extensive integrations and scalable tools make it the better choice if growth and complexity are priorities.

eviivo’s strength lies in its ease of use, quick setup, and OTA-focused features, making it ideal for small, independent hotels and vacation rentals that want to get online fast and manage reservations efficiently. If your hotel values simplicity, rapid deployment, and online visibility, eviivo is the way to go.

For properties aiming for long-term growth, detailed financial management, and advanced automation, RMS is the stronger choice. But if your focus is on straightforward management and quick results, eviivo’s intuitive platform is the better fit.