Booking Engine by DOWHAT vs. roommaster booking engine:
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The Decision

Choosing the right booking engine is vital for your hotel's online revenue and operational efficiency. Both DOWHAT’s Booking Engine and RoomMaster Booking Engine aim to streamline reservations, but they diverge significantly in maturity, features, and market presence. DOWHAT’s solution is newer, with no reviews or ratings yet, while RoomMaster boasts a strong track record with over 70 recent reviews and a high user rating. Which product aligns better with your hotel’s needs?

Is DOWHAT or RoomMaster Better for Hotels?

DOWHAT’s Booking Engine is a fresh entrant in the market, launched in 2021, with no user reviews or extensive feature set documented. In contrast, RoomMaster has been in operation since 1994, with a solid reputation backed by over 70 reviews in the last 6 months alone, and an overall user rating of 4.31 out of 5.

While DOWHAT’s solution may promise innovative capabilities, RoomMaster’s long-standing presence and recent positive customer feedback make it more reliable in the eyes of hoteliers. Do you prefer to invest in a newer, unproven platform or a proven system with a proven track record?

RoomMaster vs DOWHAT: Which Should Your Hotel Choose?

If your hotel needs a mature, feature-rich booking engine with extensive integration options and a global presence, RoomMaster is the better choice. Its 32 unique features, including multi-currency, multi-lingual support, and advanced booking modules, are suited for hotels that prioritize flexibility and scalability.

If your hotel is in the early stages of digital transformation and seeks a simple, possibly more cost-effective solution with a focus on basic booking functionalities, DOWHAT might be worth exploring once it matures further. However, given its current lack of reviews, RoomMaster remains the safer bet for established hotels seeking reliability and comprehensive capabilities.

Is DOWHAT or RoomMaster Easier to Use?

RoomMaster scores highly on ease of use, with a rating of 4.43 out of 5 and many reviews praising its intuitive, user-friendly interface. Users highlight its straightforward training process and ease of staff adoption, even across multiple properties.

DOWHAT, however, has no ratings or reviews to substantiate its ease of use. Its interface remains untested publicly, making it difficult to assess whether it will be as easy to navigate as RoomMaster.

Edge: RoomMaster.

Which Has Better Features: DOWHAT or RoomMaster?

RoomMaster offers an extensive suite of 32 features, including mobile responsiveness, loyalty program integration, automated email marketing, booking abandonment recapture, special offers, and multi-currency support. These features are designed to optimize both guest experience and operational efficiency.

DOWHAT’s Booking Engine does not currently list any unique features, focusing instead on core reservation functionalities. Its lack of documented advanced capabilities limits its appeal for hotels seeking a feature-rich platform.

Edge: RoomMaster.

Which Has Better Customer Support: DOWHAT or RoomMaster?

RoomMaster’s customer support scores 4.16 out of 5, with reviews emphasizing quick response times, helpful staff, and reliable support. One reviewer described it as “support that is responsive and helpful when you need it,” which is crucial for hotel operations.

DOWHAT offers no available support ratings or recent reviews, making it impossible to gauge its support quality. The lack of user feedback on customer service is a concern for hotels that prioritize dependable support.

Edge: RoomMaster.

Which Has More Integrations: DOWHAT or RoomMaster?

RoomMaster boasts 56 verified integrations, including major systems like Oracle Hospitality, Sage, GuestRevu, and Otelier, providing extensive connectivity options. Its integrations cover property management, POS, online travel agencies, and more.

DOWHAT has only 2 verified partners, with one shared partner, Oracle Hospitality. Its limited integration ecosystem might restrict its ability to connect with existing hotel systems or third-party tools effectively.

Edge: RoomMaster.

Which Do Hoteliers Rate Higher: DOWHAT or RoomMaster?

With over 70 recent reviews, RoomMaster has an overall rating of 4.31 out of 5, with many hotels praising its ease of use, support, and feature set. Hotels across multiple segments, especially boutique and limited-service properties, have expressed satisfaction, with some noting its role in simplifying operations.

DOWHAT, lacking reviews altogether, cannot be rated or compared based on user satisfaction. The current lack of feedback makes RoomMaster the more trusted choice.

Edge: RoomMaster.

How Much Do DOWHAT and RoomMaster Cost?

DOWHAT’s pricing details are unavailable, suggesting it may follow a custom or subscription-based model, potentially with no upfront costs.

RoomMaster charges a flat fee of $500, with no additional implementation or monthly charges listed. This transparent pricing structure makes it easier to evaluate ROI and plan budgets.

Given the absence of clear pricing for DOWHAT, RoomMaster offers more certainty in cost planning.

What Type of Hotel Should Use DOWHAT?

• Hotels looking for a new, potentially innovative booking engine to test in a digital-first environment.
• Properties with limited budgets seeking a free or low-cost entry point.
• Hotels that favor a simple booking solution without extensive features.
• Teams willing to accept a product with no current reviews or proven market presence.

Not ideal if your hotel requires extensive integrations, proven reliability, or advanced features from day one.

What Type of Hotel Should Use RoomMaster?

• Hotels seeking a mature, feature-rich booking engine with broad integrations.
• Properties that prioritize reliability, support, and proven performance.
• Hotels aiming to increase direct bookings through advanced tools like upselling, personalized offers, and multi-currency support.
• Teams that want extensive customization options and detailed reporting capabilities.

Not ideal if your hotel prefers a minimal feature set or is exploring a new product without reviews.

The Bottom Line for Hotels

RoomMaster’s booking engine is a well-established solution with proven performance, extensive features, and high user satisfaction backed by recent reviews. Its 70+ reviews in the last six months and 4.31/5 overall rating make it a safe, reliable choice for most hotels.

DOWHAT presents an untested option with no reviews or detailed feature set yet, making it a risk for hotels that need guaranteed performance and support. Its future potential might be promising, but for now, RoomMaster’s market presence and recent positive feedback make it the clear leader.

If your hotel values reliability, extensive features, and proven support, RoomMaster is the recommendation. If you are an innovative hotel willing to experiment with a newer platform and accept some risk, DOWHAT could be worth exploring in the future.