Exely HMS vs. Frontdesk Anywhere HMS:
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The Decision

Choosing between Exely HMS by Exely and Frontdesk Anywhere HMS hinges on your hotel’s specific needs. Both platforms aim to streamline operations and boost revenue, but they approach these goals differently. Exely offers a comprehensive, feature-rich system with a wide geographic reach, whereas Frontdesk Anywhere emphasizes simplicity and ease of access with robust booking and distribution tools. Which aligns better with your hotel’s operational scope and growth plans?

Exely’s extensive feature set and global presence make it attractive for hotels seeking a full management solution, especially those prioritizing direct bookings and online reputation. Frontdesk Anywhere provides a straightforward, scalable platform ideal for properties emphasizing online distribution and revenue management. Are you ready to dive into the details to find out which software suits your hotel best?

Is Exely HMS or Frontdesk Anywhere HMS Better for Hotels?

Both Exely and Frontdesk Anywhere claim to improve hotel operations, but they do so with different emphases. Exely’s strength lies in its all-in-one approach, integrating PMS, booking engine, channel management, and guest communication in a single platform. Frontdesk Anywhere focuses on front desk operations, online distribution, and revenue management, offering a more modular experience.

Where Exely shines is in its feature depth, boasting 38 exclusive capabilities like multi-currency, gift vouchers, automated night audits, and native email marketing. Frontdesk Anywhere, on the other hand, provides core PMS features, online booking, and distribution with 15 verified integrations, mainly targeting smaller properties and mid-sized hotels. Does your hotel need a full-suite system or a focused, easy-to-scale solution?

Exely vs Frontdesk Anywhere: Which Should Your Hotel Choose?

If your hotel needs a broad, integrated management platform capable of handling complex operations across multiple regions, go with Exely. Its extensive feature set, including a booking engine, channel manager, guest profiles, and revenue management, supports growth and direct booking strategies effectively. For hotels that prioritize multi-lingual support, online reputation management, and automation, Exely’s recent reviews and high NPS scores solidify its appeal.

If, however, your hotel values a simplified, user-friendly system with strong online distribution and revenue tools, Frontdesk Anywhere is your choice. It suits properties looking for a straightforward platform with full reporting, unlimited users, and a mobile-friendly booking engine. Its lower total reviews and less recent feedback suggest a smaller, more focused user base. Do you prefer a comprehensive platform or a lean, scalable solution?

Is Exely or Frontdesk Anywhere Easier to Use?

Exely’s ease of use scores 4.88/5, with users praising its intuitive interface and straightforward workflows. Recent reviews highlight how its mobile app and user management make daily tasks smoother, though some suggest adding quick tutorials for new features. Conversely, Frontdesk Anywhere scores slightly lower at 4.56/5, with a focus on speed, simplicity, and fast support responses.

Both platforms are highly rated for usability, but Exely’s broader range of features may require more initial training. Frontdesk Anywhere’s emphasis on simplicity makes onboarding easier for small teams. Edge: Exely, due to its highly positive recent reviews and more comprehensive user feedback.

Which Has Better Features: Exely or Frontdesk Anywhere?

Exely offers 38 unique features that Frontdesk Anywhere does not provide, including multi-currency, gift vouchers, automated night audits, booking engine, and native email marketing. It also includes modules for guest feedback, group bookings, online check-in and checkout, and revenue management, making it a robust all-in-one solution.

Frontdesk Anywhere focuses on core PMS functions, online booking, and distribution, with 15 verified partner integrations like GuestCentric, Sojern, and TrustYou. It lacks the depth of Exely’s feature set but offers a streamlined, easy-to-manage platform. The clear edge goes to Exely for feature richness, especially for hotels looking for advanced operational tools.

Which Has Better Customer Support: Exely or Frontdesk Anywhere?

Exely’s customer support scores 4.9/5, with reviews emphasizing their responsiveness and helpfulness. Users appreciate the ongoing improvements and attentive service, with comments like “They constantly improve and make our work easier.” Frontdesk Anywhere also scores well at 4.75/5, with reviews highlighting quick issue resolution and supportive staff, though some mention occasional delays in response.

While both support teams are highly rated, Exely’s recent review volume and higher scores suggest more consistent, responsive service. Edge: Exely, for its superior support ratings and recent review momentum.

Which Has More Integrations: Exely or Frontdesk Anywhere?

Exely boasts 8 verified partners, with notable integrations like Hotellab, Oracle Hospitality, IDeaS, and Mews. Its focus is on core management tools, with fewer third-party connections but deep integration with key industry players. Frontdesk Anywhere, however, offers 15 verified integrations, including GuestCentric, TrustYou, and Revinate, supporting broader online distribution and reputation management.

For hoteliers seeking extensive third-party tools, Frontdesk Anywhere’s higher number of integrations offers more flexibility. Conversely, Exely’s targeted integrations are suited for hotels prioritizing core management and revenue tools. Edge: Frontdesk Anywhere, for its wider array of connected partners.

Which Do Hoteliers Rate Higher: Exely or Frontdesk Anywhere?

Exely’s reviews are fewer but highly positive, with a review count of 48 and recent feedback indicating satisfaction with the system’s improvements. Its users from boutique, city center, and resort hotels give it high marks, with a 98% likelihood to recommend. Conversely, Frontdesk Anywhere’s smaller review base (8 reviews) and ratings of 4.44/5 reflect strong but less extensive user validation, primarily from independent properties.

Given the more recent reviews and larger user base, Exely’s ratings carry more weight. Edge: Exely, due to more reviews and higher recent satisfaction.

How Much Do Exely and Frontdesk Anywhere Cost?

Exely costs $400 per month with no trial or implementation fees, offering a flat monthly rate. Pricing details for Frontdesk Anywhere are not publicly available, but they typically operate on a subscription model with variable costs based on property size and features.

While Exely’s transparent flat fee simplifies budgeting, the lack of detailed pricing for Frontdesk Anywhere leaves some uncertainty. If budget transparency is essential, Exely’s fixed price makes it easier to plan. Edge: Exely, for clear, upfront pricing.

What Type of Hotel Should Use Exely?

• Hotels that operate in multiple regions and need multi-currency support.
• Hotels seeking a full management platform with booking, PMS, and revenue modules.
• Properties aiming to increase direct bookings via integrated booking engine.
• Hotels that value online reputation management and guest feedback features.
• Teams ready to handle a comprehensive system with advanced customization.

Not ideal if your hotel is small, with limited staff or simple needs, or if you require only basic front desk functions.

What Type of Hotel Should Use Frontdesk Anywhere?

• Small to mid-sized properties prioritizing online distribution and revenue management.
• Hotels that want an easy-to-use system with fast onboarding.
• Properties focused on online visibility through connected OTAs and GDS.
• Hotels seeking robust booking engines that are mobile-friendly and commission-free.
• Teams looking for scalable, unlimited user access with full reporting.

Not ideal if your hotel demands a broad feature set, extensive customization, or operates across multiple regions with complex needs.

The Bottom Line for Hotels

Exely provides a comprehensive, feature-rich management platform suitable for hotels aiming for growth, customization, and international reach. Its recent reviews and high ratings make it a strong choice for properties seeking an integrated solution that covers every operational aspect.

Frontdesk Anywhere offers a streamlined, user-friendly experience ideal for smaller hotels or those focused on online distribution, revenue optimization, and easy scalability. Its extensive integrations with major OTAs and GDS make it perfect for properties emphasizing online visibility and booking efficiency.

In conclusion, if your hotel needs a full, versatile management system with a proven track record and a large international footprint, Exely is your best option. If simplicity, ease of use, and online distribution are your priorities, then Frontdesk Anywhere will serve you well.

Edge: Exely HMS—for its broader feature set, recent reviews, and higher user ratings.