Exely HMS vs. Planet HMS:
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The Decision

Choosing between Exely HMS by Exely and Planet HMS by Planet hinges on your hotel’s specific needs, budget, and growth ambitions. Both products aim to streamline hotel operations and boost revenue, but they approach these goals differently. Exely offers a more focused suite with strong user support, while Planet presents a broader, more integrated platform with extensive third-party connections. Which solution will best drive your hotel’s success?

Is Exely HMS or Planet HMS Better for Hotels?

Both Exely and Planet target hotel management, but they serve different hotel profiles. Exely’s platform is designed with small to midsize hotels in mind, emphasizing ease of use, automation, and direct booking growth, backed by a high review count and recent positive feedback. Planet, despite its extensive features and integrations, has a more corporate, enterprise-focused reputation and no recent reviews, making it harder to gauge current user satisfaction.

While Exely’s reviews highlight a reliable, intuitive system that improves daily workflows, Planet’s lack of recent user data creates uncertainty about its current performance. If you prioritize a proven platform with ongoing support and quick onboarding, Exely seems the safer choice. Are you seeking a solution with a track record of user satisfaction and frequent updates?

Exely HMS vs Planet HMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, highly-rated management system with excellent customer support, go with Exely. It’s especially suitable for boutique, city-center, or smaller properties looking to improve direct bookings, automate operations, and rely on a responsive support team.

On the other hand, if your property is part of a larger portfolio, or you demand a platform with a vast array of third-party integrations and a more extensive feature set, Planet’s marketplace and broad connectivity might appeal—though the lack of recent reviews makes this uncertain. For hotels prioritizing ease and proven reliability, Exely wins; for those seeking extensive customization and integrations, Planet might be worth exploring once reviews become available.

Is Exely HMS or Planet HMS Easier to Use?

Exely’s user interface scores an impressive 4.88/5, with recent reviews praising its intuitive design and simple navigation during busy periods. The onboarding process is rated 4.82/5, with users noting quick setup and straightforward training, supported by helpful staff.

Planet, however, does not have recent review data or user ratings available, making it difficult to assess its ease of use. Without tangible feedback, it appears less transparent about its user experience. Edge: Exely.

Which Has Better Features: Exely or Planet?

Exely boasts 38 unique features, including multi-currency support, gift vouchers, automated night audits, native email marketing, group booking engines, online check-in/out, guest messaging, revenue and rate management, and a property management system—many tailored for direct revenue growth.

Planet offers a broad platform with core PMS, booking engine, integrated payments, and a marketplace for third-party integrations. It consolidates essential tools but lacks specific feature counts or unique functionalities highlighted in recent reviews. Given Exely’s detailed feature set and recent positive feedback, it holds the edge.

Edge: Exely.

Which Has Better Customer Support: Exely or Planet?

Exely’s customer support scores an impressive 4.9/5, with recent reviews emphasizing quick, helpful responses and ongoing assistance. Hoteliers appreciate the sociable, responsive team that actively improves the software based on user feedback.

Planet does not have recent reviews or detailed support ratings, leaving its support quality unverified. Given the importance of reliable support in hotel operations, Exely’s proven track record makes it the more dependable choice. Edge: Exely.

Which Has More Integrations: Exely or Planet?

Planet’s marketplace claims 195 verified integrations, including popular tools like Innspire, RevControl, and Profitroom, offering extensive customization options. Exely has 8 verified partners, including OTAs and revenue tools, but with fewer total options.

While Planet’s broader marketplace appears attractive for large, complex operations requiring diverse integrations, its lack of recent user feedback limits confidence. Exely’s smaller but proven set of integrations, combined with recent reviews, makes it easier to assess its reliability. Edge: Planet.

Which Do Hoteliers Rate Higher: Exely or Planet?

Exely has accumulated 48 reviews, with 18 in the last six months, and a high likelihood to recommend at 98%. Its ratings reflect satisfaction across multiple hotel segments, especially boutique and city-center properties, with an overall score of approximately 81.89/100.

Planet, lacking recent review data, cannot be reliably compared. The absence of current user feedback suggests that Exely’s reputation is more trustworthy and fresh. For hoteliers valuing recent positive experiences, Exely is the clear favorite. Edge: Exely.

How Much Do Exely and Planet Cost?

Exely charges a straightforward $400 monthly fee, with no implementation, setup, or trial fees, making budgeting predictable for small and midsize hotels. No pricing details are publicly available for Planet, which may indicate a custom quote structure or enterprise-level pricing.

Given the transparent pricing and positive value ratings from Exely users, your hotel can plan accordingly. The lack of transparent pricing for Planet makes it harder to evaluate value upfront, favoring Exely’s clear cost structure.

What Type of Hotel Should Use Exely?

• Hotels that want a proven, easy-to-use management platform with high customer support ratings.
• Properties seeking to increase direct bookings through integrated booking engines and marketing tools.
• Boutique, city-center, or small to midsize hotels prioritizing automation and operational efficiency.
• Teams valuing frequent updates, reliable performance, and responsive support.

Not ideal if your hotel requires extensive third-party integrations outside the current ecosystem, or if you need highly customizable reporting not yet available in Exely.

What Type of Hotel Should Use Planet?

• Larger hotel groups or portfolios needing a comprehensive platform with extensive third-party integrations.
• Hotels looking for an all-in-one system that combines PMS, booking, payments, and a marketplace.
• Properties aiming to modernize operations with a focus on automation and guest experience.
• Teams comfortable with a potentially more complex system to customize and extend their tech stack.

Not ideal if your hotel requires a plug-and-play solution with proven recent user satisfaction, or if you prefer transparent, predictable costs.

Exely vs Planet: The Bottom Line for Hotels

Exely stands out as the more reliable, well-supported choice for small to midsize hotels needing a straightforward management system that improves direct booking and daily operations. Its high recent review count and ratings make it a dependable partner in your hotel’s growth journey.

Planet, with its extensive integrations and broad feature set, appeals to larger operations or tech-savvy teams seeking a customizable platform. Yet, without recent reviews or clear pricing, it remains a less certain option.

If your hotel values proven performance, strong support, and ease of use, Exely is the recommended choice. For those with complex needs and resources to manage a more elaborate system, Planet warrants further investigation once more current user feedback becomes available.