Exely HMS vs. Preno HMS:
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The Decision

Choosing between Exely HMS by Exely and Preno HMS by Preno hinges on your hotel’s specific needs, size, and growth ambitions. Both products aim to streamline operations and boost revenue, but they diverge significantly in features, support, and market focus. Exely offers a more feature-rich platform with a broader global presence, while Preno emphasizes simplicity and ease of use. Which software aligns better with your hotel’s strategic goals?

Is Exely HMS or Preno HMS Better for Hotels?

Exely and Preno are both cloud-based hotel management systems designed to improve operational efficiency, but they serve different hotel profiles. Exely’s extensive feature set includes multi-currency, guest messaging, revenue management, and online check-in, making it ideal for hotels seeking advanced customization and a broader suite of tools. Preno focuses on simplicity, offering core PMS functionalities, channel management, and booking, suited for hotels prioritizing ease of use and quick onboarding. Do you need a feature-rich platform or a straightforward solution?

Exely vs Preno: Which Should Your Hotel Choose?

If your hotel requires advanced features like multi-currency handling, guest communication via SMS, revenue management, and multi-lingual support, Exely is the clear choice. It’s better suited for boutique, city center, and hotel groups aiming to optimize revenue and online reputation. Conversely, if your team values intuitive design, quick setup, and reliable support with essential PMS functionalities, Preno fits smaller properties, motels, or hotels emphasizing guest experience and operational simplicity. Your decision should depend on your hotel’s complexity and growth plans.

Is Exely HMS or Preno HMS Easier to Use?

Exely scores a 4.88/5 for ease of use, reflecting its intuitive interface and smooth integration into daily operations, backed by onboarding ratings of 4.82/5. Preno is nearly identical, with a 4.86/5 rating and onboarding at 4.64/5, praised for its straightforward design and quick staff adoption. Both systems are user-friendly, but Exely’s slightly higher onboarding score indicates a marginal edge for larger or more complex hotels needing more comprehensive features. Edge: Exely.

Which Has Better Features: Exely HMS or Preno HMS?

Exely boasts 16 features exclusive to its platform, including multi-currency, gift vouchers, guest messaging, online check-in, and revenue management, making it more versatile for hotels with diverse needs. Preno offers 7 unique features, such as direct billing, guest CRM, real-time reporting, and automated space optimization, which streamline operations but lack some of Exely’s depth. With 22 shared features, Exely’s broader capabilities give it a distinct edge for hotels seeking extensive customization and automation. Edge: Exely.

Which Has Better Customer Support: Exely HMS or Preno HMS?

Exely’s support team receives a 4.9/5 rating, with reviewers praising their quick, helpful responses and continuous improvements, often quoting, “Their knowledgeable staff walked me through my journey to be online.” Preno’s support, rated at 4.69/5, is also commended but less frequently highlighted in recent reviews. Exely’s more recent review volume and higher ratings suggest a more responsive, reliable support experience. Edge: Exely.

Which Has More Integrations: Exely HMS or Preno HMS?

Preno offers 17 verified integrations, including popular tools like Xero, Bookboost, RevControl, Zingle, and SiteMinder, providing extensive options for connecting your existing systems. Exely has 8 verified partners, including Booking.com, Oracle Hospitality, and IDeaS, but fewer overall integrations. If your hotel relies heavily on a broad ecosystem of partners, Preno’s wider integration network offers greater flexibility. Edge: Preno.

Which Do Hoteliers Rate Higher: Exely HMS or Preno HMS?

Exely’s review count (48) exceeds Preno’s (58), with recent reviews in the last six months indicating continuous user confidence. Exely scores an overall rating of 81.7 on the HT Score, with 98% likelihood to recommend, especially among boutique and city center hotels. Preno’s slightly lower score (76.2) and 95% recommendation rate still reflect strong satisfaction in smaller or budget hotels. Given the recency and volume of Exely’s reviews, it holds a slight edge in user confidence. Edge: Exely.

How Much Do Exely HMS and Preno HMS Cost?

Exely’s base price is $400 per month, with no additional implementation or trial fees, offering a predictable flat rate. Preno costs $600 per month, also without trial or setup fees, but at a higher price point. Both are subscription-based, but Exely provides a more affordable, transparent pricing model, which may be advantageous for smaller hotels or those with tighter budgets.

What Type of Hotel Should Use Exely HMS?

• Hotels that need extensive customization options, such as multi-currency, gift vouchers, and multi-lingual support.
• Properties aiming to maximize direct bookings through integrated booking engines and reputation management.
• Boutique hotels, city center properties, and larger hotels with complex revenue management needs.
• Hotels planning to expand or diversify services, leveraging automated reminders, guest messaging, and online check-in.
• Teams that require robust multi-channel management and detailed analytics.

Not ideal if your hotel prefers a lightweight, straightforward PMS without complex features or if you operate a very small property with minimal operational needs.

What Type of Hotel Should Use Preno HMS?

• Hotels that prioritize ease of use and rapid onboarding, especially smaller properties or motels.
• Teams seeking a cost-effective solution with reliable support and core PMS functions.
• Hotels focusing on improving booking accuracy and reducing manual errors via strong channel management.
• Properties that want real-time updates and seamless integrations with tools like Xero for accounting.
• Hotels where staff turnover is high, and quick staff training is essential.

Not ideal if your hotel needs advanced features like multi-currency, revenue management, or guest messaging directly integrated into operations.

Exely vs Preno: The Bottom Line for Hotels

Exely offers a more feature-rich solution suited for hotels with complex needs, looking to scale, or aiming to enhance their online reputation and revenue management. Its broader feature set, higher review volume, and recent feedback make it the more trusted platform for larger or more sophisticated properties.

Preno excels in simplicity, ease of use, and integration with essential tools, making it ideal for small to medium hotels or properties prioritizing quick setup and straightforward operations. Its extensive third-party integrations and responsive support are valuable for hotels with limited administrative resources.

If your hotel needs a comprehensive, customizable system with a proven track record, Exely is the better choice. Conversely, if you prefer an intuitive, budget-friendly platform that gets the basics right, Preno will serve you well. Choose based on your hotel’s size, complexity, and growth ambitions.