Frontdesk Anywhere HMS vs. Noovy:
あなたに最適なのはどちら？

The Decision

Choosing the right hotel management software is critical for streamlining operations, boosting revenue, and enhancing guest experiences. Frontdesk Anywhere HMS offers a long-standing, cloud-based PMS with extensive online distribution features, while Noovy presents a modern, all-in-one platform designed by former hoteliers for simplicity and automation. Both aim to reduce operational complexity, but they diverge significantly in features, user experience, and market presence. Which software aligns better with your hotel’s needs?

Is Frontdesk Anywhere or Noovy Better for Hotels?

Frontdesk Anywhere has been around since 2009 and currently boasts an 8-review count with recent reviews, though no reviews appeared in the last six months. It scores 4.44 out of 5 overall and has a high 4.75/5 support rating, indicating solid reliability but limited recent user feedback. Its core strength lies in combining property management with online distribution, targeted mainly at small to mid-size hotels seeking a straightforward, cloud-based PMS.

Noovy, on the other hand, has 21 reviews, all in the past six months, with an overall rating of 5/5 and a slightly higher score of 64.23 on the HT rate. It emphasizes an all-in-one approach that integrates PMS, channel management, booking engine, and revenue tools, making it better suited for hoteliers looking for a comprehensive yet easy-to-use system. Recent reviews highlight its speed, connectivity, and user-friendly interface.

Both products aim to simplify hotel operations, but their approach differs. Frontdesk Anywhere is a proven, stable platform with a focus on core PMS and distribution, while Noovy offers a more modern, integrated system designed for agility. Are you looking for a tried-and-true solution or a fresh, connected platform?

Frontdesk Anywhere vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a reliable, scalable PMS with strong online distribution capabilities, Frontdesk Anywhere is a better fit. Its long history and extensive integration network make it ideal for small to mid-size properties that prioritize stability and support, especially if you already use or plan to use OTAs like Booking.com or Expedia.

If your team requires a flexible, feature-rich platform that consolidates revenue management, booking, communication, and automation in one system, Noovy is the superior choice. Its modern architecture, excellent recent reviews, and focus on automation appeal to hoteliers seeking to streamline operations and improve guest experiences without juggling multiple platforms.

For properties with a preference for a unified, easy-to-navigate system that minimizes operational gaps, Noovy's all-in-one design is compelling. Conversely, if you prioritize a platform with a proven track record and extensive OTA integrations, Frontdesk Anywhere remains a safe, solid option.

Is Frontdesk Anywhere or Noovy Easier to Use?

Frontdesk Anywhere scores 4.56/5 for ease of use, with reviews praising its intuitive interface and quick onboarding process. Yet, some users mention that its older aesthetic and limited customization options can impact user engagement, especially for teams used to more modern designs.

Noovy slightly edges out with a 4.62/5 rating, with reviewers highlighting its straightforward, user-friendly interface and fast setup. Reviews consistently mention how easy it is for staff to learn and adopt the system, making training smoother. It also features a modern, clean design that appeals to tech-savvy teams.

Edge: Noovy, given its recent reviews and positive feedback on usability and design.

Which Has Better Features: Frontdesk Anywhere or Noovy?

Frontdesk Anywhere offers a solid core PMS and booking engine but lacks the extensive feature set found in Noovy. Noovy provides over 50 features, including channel management, multi-currency support, guest CRM, digital registration, online check-in/out, automated night audit, integrated payment processing, and mobile housekeeping apps—features that Frontdesk Anywhere does not include.

While Frontdesk Anywhere's strengths lie in property operations and basic distribution, Noovy's broader feature set allows for deeper automation, better guest engagement, and revenue optimization. For properties prioritizing a comprehensive toolset, Noovy’s feature count provides a clear advantage.

Edge: Noovy, with its extensive, integrated features that cover most hotel operations.

Which Has Better Customer Support: Frontdesk Anywhere or Noovy?

Frontdesk Anywhere maintains a high support rating of 4.75/5, with recent reviews emphasizing responsive, helpful service. Users note support staff are quick to resolve glitches and answer questions, although some mention waiting times for callbacks could improve.

Noovy’s support rating is close at 4.71/5, with reviews praising prompt assistance and friendly service. Users appreciate that support is accessible via phone and chat, though some mention occasional delays. The recent review volume for Noovy indicates ongoing active support with positive feedback.

Edge: Frontdesk Anywhere, due to its marginally higher support score and more consistent recent reviews.

Which Has More Integrations: Frontdesk Anywhere or Noovy?

Frontdesk Anywhere currently integrates with 15 verified partners, including major OTAs and reputation management tools. Its integrations are mainly focused on distribution, payment, and guest feedback platforms.

Noovy connects with 40 verified partners, offering a wider array of integrations, including channel managers like Omnibees, RevControl, and Otelier, alongside OTAs, payment providers, and guest experience tools. It also supports native integrations like guest profiles, digital registration, and property management features.

Edge: Noovy, with a broader partner ecosystem that supports more operational and guest engagement tools.

Which Do Hoteliers Rate Higher: Frontdesk Anywhere or Noovy?

Noovy’s recent reviews consistently rate 5/5, emphasizing ease, speed, and connectivity. HotelConnect users praise its user-friendly design, automation, and support, especially in Europe, with a 99% likelihood to recommend.

Frontdesk Anywhere’s reviews, while generally positive at 4.44/5, are fewer and older, with some users noting the interface feels dated and limited in customization. Its support and user satisfaction are strong but less recent.

Given the volume and recency, Noovy’s ratings are more reflective of current user sentiment.

Edge: Noovy, due to more recent, higher ratings and enthusiastic reviews.

How Much Do Frontdesk Anywhere and Noovy Cost?

Frontdesk Anywhere does not publicly disclose pricing, but it operates on a per-property or custom quote model, typically suited for hotels with specific needs. It’s generally more expensive than basic systems, reflecting its broader features and integration capabilities.

Noovy charges €£$ 5 per room per month, making it one of the most affordable comprehensive PMS options, including property management, channel management, and booking engine in a single package. No additional setup or implementation fees are mentioned.

In terms of transparent pricing, Noovy clearly states its cost, making budgeting straightforward.

What Type of Hotel Should Use Frontdesk Anywhere?

• Hotels that value a reliable, cloud-based PMS with proven stability and integrations.
• Small to mid-size properties seeking straightforward operations without complex revenue management.
• Hotels with existing OTA partnerships requiring seamless distribution.
• Teams that prefer a platform with a long track record and dependable support.

Not ideal if you need a system with advanced automation or a modern, customizable interface.

What Type of Hotel Should Use Noovy?

• Modern hoteliers seeking an all-in-one management platform that combines PMS, revenue, and guest engagement.
• Properties aiming to automate check-in/out, payments, and guest communication.
• Hotels looking for a cost-effective, scalable system with extensive integrations.
• Teams that want a system designed for speed, flexibility, and automation.

Not ideal if your hotel requires extensive customization of reporting or a more traditional, less automated system.

The Bottom Line for Hotels

Frontdesk Anywhere provides a solid, familiar platform with a focus on core property management and distribution, making it suitable for hotels that prioritize stability and OTA connectivity. Its support and proven reputation make it a safe choice for traditional operations, especially if recent reviews are a priority.

Noovy offers a modern, feature-rich, all-in-one platform favored by hoteliers who want automation, connectivity, and ease of use. Its high recent ratings and extensive integrations make it ideal for forward-thinking properties aiming to grow efficiently and enhance guest experiences.

If your hotel values a well-established system with reliable support and straightforward distribution, Frontdesk Anywhere remains a dependable option. However, if your focus is on automation, modern design, and comprehensive features within a flexible, affordable package, Noovy is the clear leader.

In conclusion, for most hotels actively seeking recent, high-rated user experiences and a wide feature set, Noovy stands out as the better choice.