The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
549件の認証済みレビューを分析した結果、GoldenUpのユーザーはを最も評価し、HOTELTIMEのユーザーはuser interface and learning curve, テクニカルサポート, reporting and analyticsを高く評価しています。各テーマをクリックすると、レビュー投稿者の声をご覧いただけます。
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各セグメントのホテル経営者による認証済みレビューに基づく、施設規模・タイプ・地域別の不動産管理システムベンダー内ランキング。
ホテル規模別
| セグメント | GoldenUp |
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|---|---|---|
| 小規模(10〜24室) ▾ | — | #5 219件のレビュー |
| 中規模(25〜74室) ▾ | — | #3 238件のレビュー |
| 大規模(75〜199室) ▾ | — | #2 46件のレビュー |
| 特大規模(200室以上) ▾ | — | #8 7件のレビュー |
施設タイプ別
| セグメント | GoldenUp |
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|---|---|---|
| ブティック ▾ | — | #5 239件のレビュー |
| ラグジュアリー ▾ | — | #3 241件のレビュー |
| ブランド/チェーン ▾ | — | #4 143件のレビュー |
| 長期滞在型 ▾ | — | #4 49件のレビュー |
地域別
| セグメント | GoldenUp |
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|---|---|---|
| 北米 | — | #52 4件のレビュー |
| ヨーロッパ ▾ | — | #2 384件のレビュー |
| アジア太平洋 ▾ | — | #5 111件のレビュー |
| 中東 ▾ | — | #1 21件のレビュー |
Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and revenue. GoldenUp by GoldenUp and HotelTime PMS by HOTELTIME are two options designed to meet different hotel needs, but they differ greatly in maturity, features, and market presence. While GoldenUp aims to provide AI-driven revenue insights, HotelTime offers a comprehensive, feature-rich platform with extensive integrations. Which of these solutions aligns better with your hotel’s goals?
GoldenUp is a new entrant in the PMS space, with no ratings or reviews yet, making its actual performance uncertain. HotelTime, by contrast, boasts over 430 reviews and a high overall rating of 4.83 out of 5, with recent feedback from active users, giving you more confidence in its reliability. While GoldenUp promises AI-powered revenue management, HotelTime has established a reputation for operational efficiency and broad functionality. Are you willing to take a chance on an unproven system, or prefer a proven solution with extensive user feedback?
Your decision depends on your hotel’s size, complexity, and specific needs. If you want a robust, all-in-one PMS with extensive integrations, advanced features, and a track record in the market, HotelTime is the clear choice—especially if you value proven support and recent user reviews. Conversely, if your hotel is looking for AI-driven insights to optimize revenue and is open to a newer, less proven platform, GoldenUp could appeal, but it’s important to note it currently lacks reviews or detailed user feedback. Is your hotel ready for a mature platform with proven success, or are you exploring innovative solutions with less market validation?
HotelTime scores 4.66 out of 5 for ease of use, with many users praising its intuitive interface and straightforward onboarding process. Reviewers also highlight how quickly staff adapt to the platform, citing positive onboarding experiences. GoldenUp, however, lacks any ratings or reviews for ease of use, so it's difficult to assess whether it will be user-friendly. Given the extensive functional complexity of most PMS, user-friendliness is crucial. Edge: HotelTime.
HotelTime offers 51 unique features, including integrated CRS, payment processing, guest CRM, online booking engine, channel management, and automation tools, making it a comprehensive system. GoldenUp appears to have no explicitly listed features, which raises questions about its scope or maturity. The richness of features in HotelTime can support a wide range of hotel operations, while GoldenUp’s potential AI focus might be more niche or in early development. Edge: HotelTime.
HotelTime’s support ratings are high at 4.73 out of 5, with reviewers emphasizing responsiveness and ongoing assistance. Testimonials describe their support as "helpful and efficient," with some noting quick resolutions to issues. GoldenUp, however, has no reviews available to gauge support effectiveness. In hospitality, reliable support is essential for smooth operations. Edge: HotelTime.
HotelTime boasts 58 verified integrations, including property-specific tools like Profitroom, Bookboost, and STR, alongside standard POS and channel managers, providing flexibility and scalability. GoldenUp has no verified partners listed, which could limit its ability to connect with existing hotel tech stacks. Larger, multi-property hotels will benefit from HotelTime’s extensive integration ecosystem. Edge: HotelTime.
HotelTime’s current reviews, totaling 433, consistently rate it 4.83 out of 5, with recent feedback highlighting its operational efficiency and support. GoldenUp has no reviews, so there’s no data on user satisfaction. For hoteliers prioritizing proven performance and peer validation, HotelTime’s high ratings make it the more trustworthy choice. Edge: HotelTime.
GoldenUp does not list any pricing information, suggesting it may be in development or offering customized quotes. HotelTime charges a flat $600 monthly fee, which is transparent and predictable. While the cost could be a consideration, the proven features and reviews of HotelTime justify its investment. Is your hotel prepared to invest without knowing the full scope and support options of GoldenUp?
Not ideal if:
Not ideal if:
GoldenUp aims to bring AI-enhanced revenue management to the forefront, but its lack of reviews and features makes it a risky choice for now. HotelTime, with over 430 reviews, a high rating, and a comprehensive feature set, has proven its capability to streamline hotel operations and support growth. It is better suited for hotels that need a reliable, scalable, and well-supported PMS.
If your hotel values peer validation and a mature product, HotelTime is the clear choice. Its extensive integrations, user-friendly interface, and proven support make it a safer investment. GoldenUp might appeal to tech-forward hotels eager to experiment with AI, but it requires more validation before it can compete effectively.
In conclusion, for most hotels looking for a dependable, feature-rich PMS backed by recent positive reviews, HotelTime offers a more certain path to operational excellence and guest satisfaction. GoldenUp could be worth exploring in the future but isn't ready to replace the proven solutions like HotelTime today.
8件の認証済みケーススタディを分析し、4つの主要ビジネス目標において各プラットフォームでホテルが実際に達成した成果を比較しました。
この目標に関するケーススタディはまだ公開されていません。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
この目標に関するケーススタディはまだ公開されていません。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
ホテル経営者が高く評価する点
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
サポート チームの応答性と親切さは高く評価されていますが、一部のレビューでは、テクニカル サポートの時間を延長することで、特に海外のユーザーに対して常時... サポート チームの応答性と親切さは高く評価されていますが、一部のレビューでは、テクニカル サポートの時間を延長することで、特に海外のユーザーに対して常時サポートが提供され、ユーザー エクスペリエンスがさらに向上すると指摘されています。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
ホテル経営者が指摘する課題
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
独自の機能
評価が最も分かれる分野
お客様の要件次第です。GoldenUpとHotelTime PMSは多くの主要なProperty Management Systems機能を共有していますが、それぞれに独自の機能があります。GoldenUpは0件の認証済み連携パートナーを持ち、HotelTime PMSは58件を持っています。切り替え前に、上記の機能比較で違いをご確認ください。
小規模ホテルは使いやすさと迅速なオンボーディングを優先すべきです。HotelTime PMSは使いやすさで4.7/5対0.0/5とリードしています。透明性のある料金設定とトライアルまたはデモのオプションを探しましょう。各製品ページで施設規模別にレビューをフィルタリングして、同様のホテルからの声を確認してください。
GoldenUp:いいえ。HotelTime PMS:いいえ。 どちらの製品も現在無料ティアを提供していません。ほとんどのProperty Management Systemsベンダーはデモまたはトライアルを提供しています — コミットする前に各社にご依頼ください。
HT Scoreは、ホテル経営者がホテルテクノロジー製品を客観的に比較できるよう、4個の基準グループと十数の変数を考慮した総合ランキングです。GoldenUpのHT Scoreは0、HOTELTIMEは92です。以下がスコアの算出方法です。
| 基準グループ | ウェイト | 測定内容 |
|---|---|---|
| 顧客評価とレビュー |
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ユーザーはこの製品をどの程度推奨していますか? 評価スコア、レビュー数、シェアオブボイス、レビューの深さ、レビューの新しさ、成功事例 ▾ 最も重みの大きい要素です。平均満足度評価(推奨度、使いやすさ、サポート、ROI)、カテゴリー内の競合に対するレビュー総数、レビューの新しさ(直近6か月間に20件以上のレビュー)、固有のホテルクライアント全体のシェアオブボイスを分析して選択バイアスを検出します。 |
| パートナーエコシステム |
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テクノロジーパートナーはこの企業をどの程度推奨していますか? パートナー推奨、連携数、連携品質 ▾ パートナー推奨を専門家の信頼票として評価し、認証済み連携の数、エコシステムの品質 — 連携パートナーの平均HT Scoreを評価します。より高品質な連携エコシステムを持つ製品は、接続されたテックスタックを提供する可能性が高くなります。 |
| 顧客中心主義 |
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この組織はどの程度顧客中心ですか? 認定サポート、レビューの一貫性、プロフィールの完全性 ▾ 企業がHTRカスタマーサポート認定を取得しているか、長期にわたり一貫したレビュー収集を維持しているか(フィードバック主導の文化の指標)、機能、スクリーンショット、料金、特徴を含む完全な製品プロフィールを維持しているかを評価します。 |
| リーチ、継続性、リソース |
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この企業のリーチとリソースはどの程度広範ですか? 地理的リーチ、継続性、企業リソース、トレンドスコア ▾ グローバルプレゼンス(対応国・地域)、安定性の指標としての事業年数、リソースの指標としてのチーム人数、直近12か月の購入者からの問い合わせ・レビュー・パートナー推奨・プレス活動に基づくトレンドスコアを測定します。 |
顧客評価とレビューは、HT Scoreアルゴリズムにおいて最も重要な要素です。HTRはランキング向上のための支払いを受け付けていません。すべてのレビューは認証済みです — 所属が確認されたホテル業界の実務者のみが評価を投稿できます。 HT Scoreの詳細な算出方法を見る →
製品推奨アドバイザー