Kross Booking vs. Shiji Daylight PMS:
あなたに最適なのはどちら？

The Decision

Choosing the right property management system (PMS) can transform your hotel's operations, guest experience, and revenue. Currently, Kross Booking and Shiji Group aim to streamline reservations, automate tasks, and boost efficiency, but they serve very different hotel segments and feature sets. Your decision hinges on whether you prioritize a simple, vacation rental-focused system or a comprehensive, enterprise-ready platform.

While Kross Booking offers a basic solution with positive ease-of-use ratings, Shiji Group's extensive feature set and broad market presence make it more suitable for larger, multi-property hotels. Which platform aligns better with your hotel’s size, complexity, and growth plans?

Is Kross Booking or Shiji Group Better for Hotels?

Kross Booking is a lightweight property management tool primarily designed for vacation rentals and villas, with a focus on simplicity and core reservation management. It boasts a low-cost entry point and an easy onboarding process, but its limited feature scope means it lacks integrations, advanced reporting, and automation tools.

In contrast, Shiji Group’s Daylight PMS targets hotels of all sizes, from boutique hotels to global chains. It offers 98 features, including guest profiles, multi-lingual support, online check-in, automated night audits, and extensive integrations with third-party systems. Its broad capabilities cater to complex operations and large portfolios.

If your hotel prioritizes feature depth, automation, and scalability, Shiji Group is the stronger choice. If you need a straightforward, cost-effective solution for vacation rentals, Kross Booking might suffice. Do you need a flexible, scalable platform or a simple reservation system?

Kross Booking vs Shiji Group: Which Should Your Hotel Choose?

If your hotel operates exclusively in the vacation rental or villa segment, with minimal need for advanced automation, Kross Booking’s simplicity and positive customer support (rated 5/5) make it appealing. Its review highlights include managing multiple OTAs, integrating booking engines, and providing a mobile app — all in an easy-to-use interface.

However, if your hotel is part of a larger group, manages multiple properties, or requires extensive integrations, automation, and detailed reporting, Shiji Group’s 98 features and verified 64 integrations are unmatched. It’s ideal for hotels seeking to improve operational efficiency, guest personalization, and scalability.

In summary, choose Kross Booking if your focus is vacation rentals with straightforward needs. Opt for Shiji Group if you require a full-featured, enterprise-level PMS capable of supporting complex operations. Which features are more critical for your current needs?

Is Kross Booking or Shiji Group Easier to Use?

Kross Booking receives a 4/5 ease-of-use rating based on user reviews, highlighting its straightforward interface and quick onboarding process. Its visual and simple design makes it accessible for small teams or staff with limited technical skills, and its support and training are quickly rated highly.

Shiji Group surpasses this with a 4.63/5 rating, thanks to its modern, intuitive interface that simplifies complex tasks like group bookings and detailed reporting. Its comprehensive training materials and support team further ease staff adoption, even across multiple properties.

Edge: Shiji Group.

Which Has Better Features: Kross Booking or Shiji Group?

Kross Booking’s feature set is minimal, focusing on core reservation management, OTA synchronization, and basic invoicing. It currently offers zero unique features beyond its core reservation functions.

Shiji Group, on the other hand, boasts 98 features, including guest profiles, multi-lingual support, online check-in/out, digital registration, housekeeping modules, payment processing, automated night audits, and group booking engines. Its advanced automation tools and integrations support large-scale hotel operations.

Edge: Shiji Group.

Which Has Better Customer Support: Kross Booking or Shiji Group?

Kross Booking’s customer support is rated 5/5, with review comments praising support and quick training. Its small user base (only 1 recent review) limits broad insights, but existing feedback suggests a responsive support experience.

Shiji Group’s support is rated 4.53/5, with reviews emphasizing knowledgeable, 24/7 assistance. Users appreciate its professional onboarding, particularly during complex integrations, and praise the helpful training resources.

Edge: Kross Booking (due to fewer recent complaints and high ratings).

Which Has More Integrations: Kross Booking or Shiji Group?

Kross Booking has no verified integrations, limiting its compatibility with other hotel systems. Its ecosystem relies on its core features, making it less suitable for hotels requiring connected systems.

Shiji Group provides 64 verified integrations, including popular platforms like SiteMinder, Revinate, Oaky, IDeaS, Duetto, Amadeus, Atomize, and its own booking engine. This extensive connectivity supports larger, multi-property operations and complex tech stacks.

Edge: Shiji Group.

Which Do Hoteliers Rate Higher: Kross Booking or Shiji Group?

Kross Booking, with only one recent review, does not have enough data to gauge hotel ratings accurately, but the review is positive about its comprehensiveness within its niche.

Shiji Group’s reviews from 32 hotels across multiple segments are overwhelmingly positive, with an average rating of 74.69/100. Hotels of all sizes, especially luxury and branded hotels, praise its ease of use, detailed reporting, and support. Recent reviews confirm its reliability and scalability.

Edge: Shiji Group.

How Much Do Kross Booking and Shiji Group Cost?

Kross Booking offers no publicly listed pricing or trial options, indicating potential custom quotes or limited access.

Shiji Group charges a base price of $1,200 per month, with no free tier or trial. Its pricing reflects its extensive feature set and enterprise focus, making it more suitable for larger hotel operations.

What Type of Hotel Should Use Kross Booking?

• Hotels that operate primarily vacation rentals, villas, or small boutique properties.
• Teams seeking a simple, easy-to-learn booking platform with core reservation functions.
• Hotels with limited IT infrastructure and minimal need for integrations.
• Properties that want to start with a budget-friendly, straightforward system.
• Not ideal if your hotel needs automation, extensive integrations, or multi-property management.

Not ideal if...

• You manage multiple properties or require detailed reporting.
• Your hotel needs automation or integrations with POS, CRS, or revenue management tools.
• You are planning scalable growth or enterprise-level operations.

What Type of Hotel Should Use Shiji Group?

• Hotels of all sizes seeking a comprehensive property management solution.
• Chains or groups needing centralized guest profiles and automation.
• Properties requiring seamless integrations with third-party systems, POS, CRS, and revenue tools.
• Hotels prioritizing automation, detailed analytics, and guest personalization.
• Not ideal if your hotel operates with very limited staff or has minimal technical infrastructure.

Not ideal if...

• You only need a simple reservation system without extensive features.
• Your property is a small, independent vacation rental with basic needs.
• Cost is a primary concern, as Shiji’s pricing is enterprise-focused.

Shiji Group vs Kross Booking: The Bottom Line for Hotels

The core difference is scope: Kross Booking offers a simple, reservation-focused platform designed for vacation rentals, while Shiji Group provides a robust, multi-feature PMS suitable for large, complex hotel operations.

If your hotel needs a straightforward system to handle bookings and basic guest management, Kross Booking offers a cost-effective entry point—though it lacks integrations and automation. For hotels aiming for operational excellence, guest personalization, and growth, Shiji Group’s extensive capabilities justify its higher price.

Choose Kross Booking if you want an easy, budget-friendly solution for small-scale vacation rentals. Opt for Shiji Group if you need a scalable, enterprise-grade platform that can support your entire hotel group. Which features and scale are most critical for your hotel’s future?