Shiji Daylight PMS vs. ThinkReservations PMS:
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Is Shiji Daylight PMS or ThinkReservations Better for Hotels?

Shiji Daylight PMS and ThinkReservations both target property management but serve distinctly different hotel profiles. Shiji Daylight PMS is built for hotel groups of all sizes, including luxury and branded hotels, with advanced features supporting complex group bookings, multi-property operations, and detailed guest data centralization. ThinkReservations focuses on independent inns, bed & breakfasts, and small hotels, emphasizing ease of use, direct booking growth, and streamlined daily operations.

Both systems solve the core problem of managing reservations, guest profiles, and operational workflows in a cloud environment. Shiji Daylight PMS excels in multi-property consistency and scalable guest personalization through its Single Guest Profile. ThinkReservations offers a straightforward, professional PMS that simplifies booking management, guest relations, and OTA connectivity for smaller properties.

Shiji Daylight PMS vs ThinkReservations: Which Should Your Hotel Choose?

If your hotel is a luxury, branded, or city center property with complex group booking needs, Shiji Daylight PMS fits best. Its 62 unique features like centralized user & role management, integrated CRS, multi-currency support, and robust group functionality cater to medium and large portfolios. Data from 37 reviews including 19 from boutique hotels and 25 from luxury hotels averaging 4.6/5 and 4.5/5 respectively support this fit.

If you run a 20-room independent inn, bed & breakfast, or small boutique hotel primarily in North America, ThinkReservations is the better choice. With 424 reviews and a 4.8/5 overall rating—including 375 bed & breakfast reviews at 4.9/5—its simple interface, direct OTA integrations (Booking.com, Expedia, Airbnb), and fast onboarding optimize small property workflows and increase direct bookings.

For hotels needing deep customizations or multi-property integration, Shiji’s broader feature set and 72 verified integrations offer stronger scalability. For properties prioritizing ease, responsive support, and direct booking engines, ThinkReservations' 17 integrations and focus on independent hotels provide more immediate operational benefits.

Is Shiji Daylight PMS or ThinkReservations Easier to Use?

Shiji Daylight PMS and ThinkReservations score nearly identically on ease of use and onboarding, with Shiji at 4.6/5 and ThinkReservations at 4.8/5. Reviewers praise Shiji’s modern user interface that aligns with digital staff familiarity and effective training materials, allowing quick adoption in larger teams. ThinkReservations users consistently highlight how intuitive and straightforward the system is, emphasizing minimal learning curves ideal for small teams and day-to-day reservation management.

Both products have strong training and support resources, with ThinkReservations noted for helpful video tutorials and live-person support aiding rapid staff adoption. Shiji benefits from a polished interface and cloud stability but occasionally faces criticism for slower system responses under load.

Edge: Even.

Which Has Better Features: Shiji Daylight PMS or ThinkReservations?

Shiji Daylight PMS offers 62 unique features beyond the 36 shared with ThinkReservations, including multi-lingual support, guest CRM, integrated ID and passport scanning, automated space optimization, rules-based room assignments, and a full housekeeping module with mobile app. These features streamline large hotel operations, automate repetitive tasks, and enhance guest personalization and compliance.

ThinkReservations’ unique feature set includes only 3 exclusive capabilities: a booking engine, channel manager, and mobile app. While these support direct bookings and OTA distribution effectively, the smaller feature set limits operational complexity.

Operationally, Shiji’s task management and centralized role control reduce administrative overhead in multi-property portfolios. Its group booking engine and digital registration simplify managing large events and guest intake. ThinkReservations excels in straightforward booking and guest messaging automation, suitable for independent properties without complex workflows.

Edge: Shiji Daylight PMS.

Which Has Better Customer Support: Shiji Daylight PMS or ThinkReservations?

Both products receive strong customer support ratings: Shiji at 4.6/5 and ThinkReservations at 4.8/5, with onboarding scores closely matching. Shiji users highlight 24/7 availability, professional responsiveness, and a partnership approach that eases vendor interactions. ThinkReservations receives frequent praise for quick, knowledgeable live support, accessibility by phone and chat, and proactive account management tailored to innkeeper needs.

Negative feedback includes Shiji users requesting faster feature rollout and some system speed issues affecting support response times. ThinkReservations reviewers mention occasional frustration with mandatory two-step authentication and password policies, impacting quick access during busy periods.

Edge: Even.

Which Has More Integrations: Shiji Daylight PMS or ThinkReservations?

Shiji Daylight PMS supports 72 verified integrations compared to ThinkReservations’ 17. The two share one integration partner, Canary Technologies, but Shiji’s ecosystem includes critical hospitality systems like SiteMinder, Revinate, Fairmas, Oaky by Plusgrade, Amadeus, IDeaS, and Duetto. These integrations support revenue management, channel management, guest marketing, and distribution at scale.

ThinkReservations integrates with notable OTAs such as Booking.com, Expedia, Airbnb, Tripadvisor, and guest engagement tools like TrustYou and INTELITY. This integration suite suits smaller hotels focused on direct bookings and online distribution but lacks the breadth and depth needed for complex chain operations.

Hotels requiring advanced revenue management and multi-channel distribution benefit from Shiji’s broad integrations. Smaller properties focused on OTA connectivity and guest feedback may find ThinkReservations’ integrations sufficient.

Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: Shiji Daylight PMS or ThinkReservations?

ThinkReservations holds a slight edge in overall rating at 4.8/5 across 424 reviews with 38 recent reviews averaging 4.9/5. Shiji Daylight PMS has 4.6/5 from 37 reviews, with only 3 recent reviews insufficient to gauge current sentiment fully. ThinkReservations’ recency and volume indicate strong ongoing satisfaction.

Segment ratings show ThinkReservations excels with 375 bed & breakfast reviews at 4.9/5 and high marks from luxury (4.9/5), resorts (4.8/5), and boutique hotels (4.7/5). Shiji scores well in boutique hotels (4.6/5), branded (4.5/5), and luxury (4.5/5) but has fewer reviews overall.

This suggests ThinkReservations garners higher satisfaction for small to medium properties focusing on ease and direct booking, while Shiji’s lower volume and slightly lower ratings reflect a smaller but positive user base in larger, more complex settings.

Edge: Even.

How Much Do Shiji Daylight PMS and ThinkReservations Cost?

Shiji Daylight PMS has a base price of $1,200.00 with no freemium, monthly flat, or per-room pricing published. There is no implementation fee or trial period disclosed. Pricing likely reflects its enterprise and multi-property focus.

ThinkReservations’ base price is $500.00, also with no freemium, monthly flat, or per-room pricing, and no implementation fee or trial. This lower base price suits small to medium properties with simpler needs.

Neither vendor publishes detailed pricing tiers, making direct cost comparison limited to base fees. ThinkReservations is more affordable upfront, reflecting its smaller scale and target market.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotels that operate multiple properties or hotel groups requiring centralized guest profiles and consistent operations, supported by 62 unique features and 72 integrations.
• Luxury and branded hotels needing advanced group booking, multi-currency support, and compliance features like PCI and GDPR.
• Properties that benefit from extensive automation tools including rules-based room assignments, automated night audits, and housekeeping mobile apps.
• Teams requiring robust role-based access controls and task management to streamline complex workflows.
• Hotels seeking scalable PMS technology with stable cloud infrastructure and seamless upgrades.

Not ideal if:

• Your property is a small independent inn or B&B with limited need for multi-property features.
• You require a low-cost PMS with simple setup and minimal customization.
• You prefer a PMS with a larger user community and extensive recent user feedback.

What Type of Hotel Should Use ThinkReservations?

• Small to medium independent hotels, bed & breakfasts, and boutique properties prioritizing ease of use and direct booking engine integration.
• Properties focused on maximizing OTA connectivity with built-in channel management for Booking.com, Expedia, Airbnb, and Tripadvisor.
• Hotels valuing responsive live support, simple onboarding, and straightforward reservation management.
• Teams that need quick, intuitive tools for daily operations with minimal training overhead.
• Properties aiming to reduce OTA commission reliance by growing direct bookings through integrated booking engines and guest messaging.

Not ideal if:

• Your hotel manages complex group bookings, multiple currencies, or multi-property portfolios.
• You require advanced reporting, extensive automation, or detailed task management.
• You need a PMS with broad third-party integrations for revenue management or guest CRM.

Shiji Daylight PMS vs ThinkReservations: The Bottom Line for Hotels

Shiji Daylight PMS and ThinkReservations both enable cloud-based property management but diverge sharply in target market and functionality. Shiji offers a comprehensive, scalable platform with 62 unique features and 72 integrations for luxury, branded, and multi-property hotels. ThinkReservations delivers a simpler, more affordable PMS with strong OTA connectivity and ease of use tailored to small independent inns and bed & breakfasts.

Choose Shiji Daylight PMS if your hotel requires robust group booking management, centralized guest profiles across properties, and advanced automation. Its unique features like integrated ID scanning, rules-based room assignments, and extensive reporting support complex operations at scale.

Choose ThinkReservations if you operate a small to midsize property prioritizing straightforward daily workflows, direct booking growth, and excellent customer support. Its user-friendly interface and OTA integrations facilitate efficient reservation management and revenue optimization for independent hotels.

The data supports a clear fit: Shiji Daylight PMS for larger, multi-property and luxury portfolios; ThinkReservations for smaller, independent properties seeking simplicity and direct booking tools. Both systems rate well, but their strengths serve distinct hotel profiles and operational needs.