The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
888件の認証済みレビューを分析した結果、Mewsのユーザーはease of use, automation and integrations, customizability and flexibilityを最も評価し、WavePMのユーザーはを高く評価しています。各テーマをクリックすると、レビュー投稿者の声をご覧いただけます。
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Ease of Use
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Automation and Integrations
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Customizability and Flexibility
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オンボーディングとサポート
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Billing and Invoicing
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レポート作成と分析
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Multi-Property Management
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各セグメントのホテル経営者による認証済みレビューに基づく、施設規模・タイプ・地域別の不動産管理システムベンダー内ランキング。
ホテル規模別
| セグメント |
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WavePM |
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| 小規模(10〜24室) ▾ | #3 329件のレビュー | #61 1件のレビュー |
| 中規模(25〜74室) ▾ | #1 397件のレビュー | — |
| 大規模(75〜199室) ▾ | #3 45件のレビュー | — |
| 特大規模(200室以上) ▾ | #3 49件のレビュー | — |
施設タイプ別
| セグメント |
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WavePM |
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| ブティック ▾ | #1 483件のレビュー | #66 1件のレビュー |
| ラグジュアリー ▾ | #5 220件のレビュー | — |
| ブランド/チェーン ▾ | #2 170件のレビュー | — |
| 長期滞在型 ▾ | #1 130件のレビュー | — |
地域別
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WavePM |
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| 北米 ▾ | #8 106件のレビュー | #61 1件のレビュー |
| ヨーロッパ ▾ | #1 660件のレビュー | — |
| アジア太平洋 ▾ | #10 17件のレビュー | — |
| 中東 ▾ | #28 8件のレビュー | — |
Choosing a property management system (PMS) today means balancing features, usability, support, and integration capabilities. Both Mews PMS and WavePM aim to streamline operations, but their approaches and maturity levels differ considerably. Your team needs to consider not just the core functionality but also how each platform fits into your hotel or property portfolio.
Mews, with its extensive reviews and recent positive feedback, proves its reliability and relevance in today’s hospitality landscape. WavePM, while promising with AI-driven features for property managers, remains largely untested at scale within the hotel industry.
Mews specializes in hotel and accommodation management, boasting a proven track record with hundreds of reviews over the last six months, reflecting recent user experiences. Conversely, WavePM appears to target property managers and owners with a focus on tenant and lease management, with virtually no recent hotel-specific reviews or broad industry adoption.
Both systems aim to improve operational workflows. However, Mews offers a hotel-centric suite of features, from reservations to housekeeping, while WavePM emphasizes AI-driven insights for property managers. Do you need a platform tailored specifically for hotel operations or one optimized for broader property portfolios?
If your hotel requires an end-to-end property management solution tailored for hospitality, go with Mews. Its extensive feature set, proven scalability, and strong industry reputation make it ideal for hotels seeking automation, guest experience enhancements, and integrations at scale.
If your focus is on managing multiple properties or lease-based assets, and AI-driven insights for operational optimization appeal more to your management style, WavePM might be the right fit. However, with only one review and limited hospitality-specific features, it’s less suitable for traditional hotels today.
Mews scores a remarkable 4.7 out of 5 for ease of use, backed by nearly 760 reviews, many praising its intuitive interface and quick onboarding. Its modern UI and positive user feedback indicate that staff at all levels adapt quickly, even with minimal training.
WavePM, on the other hand, claims a perfect 5 out of 5 in ease of use, but this rating is based on only one review, so its real-world usability remains unverified at scale. The limited review data suggests potential usability advantages, but lacks the substantiation of Mews.
Edge: Mews
Mews offers over 59 unique features exclusive to its platform, including a booking engine, guest CRM, housekeeping module, online check-in, and real-time reporting. These capabilities directly support hotel operations, guest engagement, and revenue management, making it a comprehensive solution.
WavePM’s feature set, while incorporating AI for tenant feedback and property insights, lacks the extensive hotel-specific functionalities seen in Mews. It does not provide core hospitality features like booking engines, PMS automation, or guest profiles.
Edge: Mews
Mews enjoys an overall support rating of 4.27 out of 5 from 758 reviews, with many users highlighting its responsive and proactive customer service. Reviewers praise Mews’ support team for their quick problem resolution and helpful onboarding, though some mention occasional bugs.
WavePM, with a smaller user base and only one recent review, scores a 4 out of 5, with praise for its architecture but little detail on support responsiveness. Its support reputation remains unproven in large-scale hotel environments.
Edge: Mews
Mews boasts 336 verified integrations, including channel managers, CRMs, revenue tools, and payment providers. Its open API and Mews Marketplace facilitate extensive customization and connectivity for hotel operations.
WavePM currently offers no verified third-party integrations, limiting its ability to connect with existing hotel tech stacks. For hotels relying on a diverse ecosystem of tools, Mews clearly provides a more adaptable platform.
Edge: Mews
Mews’ reviews show a 4.62/5 overall rating, with high scores across ease of use, support, and value for money. Property types like boutique hotels, hostels, and independent hotels frequently praise its functionality and customer service.
WavePM’s single review offers a perfect score but lacks broader industry feedback. Without more recent or diverse hotel reviews, Mews remains the more trusted and well-rated choice among hoteliers.
Edge: Mews
Mews’ pricing starts at $900 monthly for its base package, with no implementation or setup fees, making it a predictable investment. WavePM’s pricing details are not publicly available, which can complicate budgeting and comparison.
Given Mews’ transparent pricing model and proven ROI, it offers better value for hotels seeking clarity on costs. WavePM’s unknown pricing structure limits its appeal for budget-conscious hotel operators.
Not ideal if:
Not ideal if:
Mews’s core strength lies in its proven track record within the hotel industry. Its extensive suite of features, integrations, and recent positive reviews make it the clear choice for hotels seeking a mature, reliable PMS.
WavePM offers promising AI-driven capabilities and a sleek interface, but its lack of hotel-specific features and limited review data mean it’s best suited for property managers and owners rather than hotels. If your hotel aims for operational excellence and guest satisfaction today, Mews is the safer, smarter pick.
In summary, Mews’s broad feature set, industry validation, and recent positive feedback position it as the preferred PMS for hotels. WavePM’s appeal is primarily for property portfolios or managers emphasizing AI insights and simple management, but its hotel-specific utility remains unproven. For your hotel, choosing Mews means investing in a platform with a proven reputation, extensive integrations, and ongoing support tailored for hospitality businesses.
8件の認証済みケーススタディを分析し、4つの主要ビジネス目標において各プラットフォームでホテルが実際に達成した成果を比較しました。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
この目標に関するケーススタディはまだ公開されていません。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
この目標に関するケーススタディはまだ公開されていません。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
この目標に関するケーススタディはまだ公開されていません。
ホテル経営者が高く評価する点
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
ホテル経営者が指摘する課題
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
Mewsは優れたレポート機能と分析機能を提供しているものの、よりカスタマイズ可能で柔軟なレポート機能の必要性を指摘するレビューが複数ある。特に予約状況や収... Mewsは優れたレポート機能と分析機能を提供しているものの、よりカスタマイズ可能で柔軟なレポート機能の必要性を指摘するレビューが複数ある。特に予約状況や収益分析において、より詳細なデータ分析を求める声がユーザーから上がっている。
高評価の分野
独自の機能
評価が最も分かれる分野
お客様の要件次第です。Mews PMSとWavePMは多くの主要なProperty Management Systems機能を共有していますが、それぞれに独自の機能があります。Mews PMSは336件の認証済み連携パートナーを持ち、WavePMは0件を持っています。切り替え前に、上記の機能比較で違いをご確認ください。
小規模ホテルは使いやすさと迅速なオンボーディングを優先すべきです。WavePMは使いやすさで5.0/5対4.7/5とリードしています。透明性のある料金設定とトライアルまたはデモのオプションを探しましょう。各製品ページで施設規模別にレビューをフィルタリングして、同様のホテルからの声を確認してください。
Mews PMS:いいえ。WavePM:いいえ。 どちらの製品も現在無料ティアを提供していません。ほとんどのProperty Management Systemsベンダーはデモまたはトライアルを提供しています — コミットする前に各社にご依頼ください。
HT Scoreは、ホテル経営者がホテルテクノロジー製品を客観的に比較できるよう、4個の基準グループと十数の変数を考慮した総合ランキングです。MewsのHT Scoreは99、WavePMは0です。以下がスコアの算出方法です。
| 基準グループ | ウェイト | 測定内容 |
|---|---|---|
| 顧客評価とレビュー |
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ユーザーはこの製品をどの程度推奨していますか? 評価スコア、レビュー数、シェアオブボイス、レビューの深さ、レビューの新しさ、成功事例 ▾ 最も重みの大きい要素です。平均満足度評価(推奨度、使いやすさ、サポート、ROI)、カテゴリー内の競合に対するレビュー総数、レビューの新しさ(直近6か月間に20件以上のレビュー)、固有のホテルクライアント全体のシェアオブボイスを分析して選択バイアスを検出します。 |
| パートナーエコシステム |
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テクノロジーパートナーはこの企業をどの程度推奨していますか? パートナー推奨、連携数、連携品質 ▾ パートナー推奨を専門家の信頼票として評価し、認証済み連携の数、エコシステムの品質 — 連携パートナーの平均HT Scoreを評価します。より高品質な連携エコシステムを持つ製品は、接続されたテックスタックを提供する可能性が高くなります。 |
| 顧客中心主義 |
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この組織はどの程度顧客中心ですか? 認定サポート、レビューの一貫性、プロフィールの完全性 ▾ 企業がHTRカスタマーサポート認定を取得しているか、長期にわたり一貫したレビュー収集を維持しているか(フィードバック主導の文化の指標)、機能、スクリーンショット、料金、特徴を含む完全な製品プロフィールを維持しているかを評価します。 |
| リーチ、継続性、リソース |
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この企業のリーチとリソースはどの程度広範ですか? 地理的リーチ、継続性、企業リソース、トレンドスコア ▾ グローバルプレゼンス(対応国・地域)、安定性の指標としての事業年数、リソースの指標としてのチーム人数、直近12か月の購入者からの問い合わせ・レビュー・パートナー推奨・プレス活動に基づくトレンドスコアを測定します。 |
顧客評価とレビューは、HT Scoreアルゴリズムにおいて最も重要な要素です。HTRはランキング向上のための支払いを受け付けていません。すべてのレビューは認証済みです — 所属が確認されたホテル業界の実務者のみが評価を投稿できます。 HT Scoreの詳細な算出方法を見る →
製品推奨アドバイザー