Noovy PMS vs. Resly PMS:
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The Decision

Choosing a property management system (PMS) is critical for your hotel's operations, but how do Noovy PMS and Resly PMS compare? Noovy, launched in 2017, has amassed a significant positive reputation with 19 recent reviews and a 71.3 HTR Score, making it a clear leader. Resly, founded in 2020, has no reviews or ratings to date, leaving its reliability and user feedback unverified. Given the disparity in review data and recent customer experiences, Noovy is the safer and more proven option for your hotel.

Is Noovy or Resly Better for Hotels?

Noovy excels in providing a full suite of features tailored for diverse hotel types, especially independent and boutique hotels, with a strong presence in North America, Europe, and Asia Pacific. Resly focuses specifically on management rights and short-term holiday rentals, primarily in the Asia Pacific region, but lacks recent reviews or user feedback to confirm its effectiveness. Both promise streamlined operations, but Noovy's 19 recent reviews and high ratings suggest it is more trusted by hoteliers.

Where they diverge is in their market presence and feature set. Noovy offers 41 shared features plus 7 unique ones, including automated night audits, multi-lingual support, and integrated payment terminals—features Resly does not yet offer. Resly’s niche focus on trust accounting and holiday letting management may appeal to specific property types but remains untested at scale. Do you need a proven, broad-based PMS or a niche solution with less market validation?

Noovy vs Resly: Which Should Your Hotel Choose?

If your hotel needs a versatile, well-reviewed PMS with comprehensive integrations and extensive support, go with Noovy. Its standout features include automation, multi-lingual capabilities, and a widely verified partner network—plus a $600 base price that bundles property management, channel management, and booking engine for a predictable cost.

If your hotel is a management rights operation or short-term holiday rental business in the Asia Pacific and values simplicity over breadth, Resly could be suitable. However, with no recent reviews or customer feedback, its reliability remains unconfirmed, and its limited integrations (just two verified partners) may restrict your growth. For now, Noovy’s proven track record tips the scales.

Is Noovy or Resly Easier to Use?

Noovy’s ease of use is well-documented, with a 4.84/5 UI rating based on 19 recent reviews, and users praise its intuitive design, quick onboarding (rated 4.78/5), and straightforward navigation. Support is highly rated at 4.89/5, with many reviewers emphasizing quick, friendly assistance and a smooth onboarding process.

Resly offers no recent user reviews or ratings, making it impossible to accurately assess its usability or onboarding experience. Given Noovy’s demonstrated user satisfaction and high support ratings, it clearly has the edge here.

Which Has Better Features: Noovy or Resly?

Noovy offers a robust set of 41 shared features plus 7 exclusive ones, including automated night audits, cloud-based operation, revenue management, and integrated payment terminals—features Resly does not provide. Resly’s features are more focused, offering automated assignments, shift planning, and a guest app, but with only 4 exclusive features.

The feature count and depth favor Noovy, especially for hotels seeking automation, multi-language support, and comprehensive operations. Resly’s limited feature set may suffice for simpler management needs but lacks the versatility of Noovy. Edge: Noovy.

Which Has Better Customer Support: Noovy or Resly?

Noovy’s customer support scores are outstanding, rated 4.89/5, with numerous reviews praising its quick, friendly, and effective assistance. Hoteliers highlight how support helps them streamline operations and resolve issues fast, with comments like “very good support” and “support team is reliable.”

Resly has no recent reviews or support ratings available, leaving its customer service reputation unverified. Given Noovy’s proven support track record, it clearly has the advantage on this front.

Which Has More Integrations: Noovy or Resly?

Noovy integrates with 40 verified partners, including major OTAs and technology providers like RoomPriceGenie, Otelier, and SiteMinder. It offers a broad network of integrations, enabling seamless connectivity across various systems.

Resly has only 2 verified partners, including RoomPriceGenie and Goki, with limited integration options. For hotels requiring extensive connectivity, Noovy’s ecosystem is far more comprehensive. Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or Resly?

Noovy’s review count (19) and recent feedback provide a clear picture of high satisfaction, with an overall rating of 5/5 and a likelihood to recommend of 99%. Its reviews emphasize ease of use, support quality, and reliable automation—especially in boutique and city-center hotels across multiple regions.

Resly has no reviews or ratings to analyze, making it impossible to determine user satisfaction or property segment-specific preferences. Based on verifiable data, Noovy is rated higher by hoteliers. Edge: Noovy.

How Much Do Noovy and Resly Cost?

Noovy’s fixed pricing is $600 per month per property, with no freemium or trial offerings, providing transparency and predictability. Resly’s pricing details are unavailable, which raises questions about its cost structure and value for money.

Without clear pricing for Resly, assessing its ROI is difficult, but Noovy’s straightforward fee and proven value suggest it is a more reliable investment for your hotel’s operational needs.

What Type of Hotel Should Use Noovy?

• Hotels that need a flexible, all-in-one PMS with extensive integrations.
• Hotels that prioritize automation, revenue management, and multi-language support.
• Independent hotels, boutique properties, city-center hotels, and budget hotels.
• Teams looking for reliable, proven software with excellent support and onboarding.
• Not ideal if your hotel operates in a niche market requiring highly specialized features not in Noovy’s core offering.

What Type of Hotel Should Use Resly?

• Management rights operators and short-term holiday rentals in the Asia Pacific.
• Teams looking for a simplified system focused on trust accounting and booking management.
• Hotels that prefer a small, easy-to-use platform with specific features like guest apps and shift planning.
• Not ideal if your hotel requires extensive integrations, automation, or proven customer support.

Noovy vs Resly: The Bottom Line for Hotels

Noovy delivers a comprehensive, well-reviewed PMS with proven reliability, extensive features, and a broad partner network. Its high ratings and recent reviews make it the safer choice for most hotels seeking operational efficiency and growth.

Resly, while promising and tailored for specific markets, lacks recent reviews and a large integration network, making its effectiveness unconfirmed. Hotels should lean toward Noovy unless their operations are highly niche and in the Asia Pacific holiday rental space, where Resly’s simplified approach might suffice.

In summary: If you want a trusted, feature-rich PMS with proven support and integrations, go with Noovy. If your hotel has a very specific niche in Asia Pacific and values simplicity, Resly may be worth exploring once it garners user feedback. For now, Noovy stands out as the better choice based on available data.