OpenHotel PMS vs. Tesipro:
あなたに最適なのはどちら？

The Decision

When choosing a property management system (PMS), your hotel needs a solution that simplifies operations, boosts revenue, and integrates smoothly with your existing tools. OpenHotel PMS by OpenHotel and Tesipro by Tesipro both aim to serve this purpose but differ significantly in market presence, features, and user feedback. Your decision hinges on whether you prioritize proven user satisfaction or a broad feature set.

OpenHotel boasts a strong reputation backed by over 50 recent reviews, high ratings, and a dedicated user base. Tesipro, however, has no recent reviews and a smaller footprint, making its support and real-world performance less certain. Given your hotel’s need for reliable, well-supported software, which platform should you trust?

---

Is OpenHotel or Tesipro Better for Hotels?

OpenHotel and Tesipro both address core hotel management challenges—reservation handling, guest management, and operational workflows. OpenHotel’s strength lies in its user-centric design, extensive support, and proven track record, while Tesipro markets itself as a comprehensive solution capable of complex setups.

OpenHotel’s reviews emphasize ease of use, excellent support, and ongoing updates, whereas Tesipro’s lack of recent feedback makes it harder to gauge current performance. Do you want a system with a well-documented track record, or are you willing to consider a less proven, broader feature set?

OpenHotel vs Tesipro: Which Should Your Hotel Choose?

If your hotel primarily needs a reliable, easy-to-use PMS with strong support and positive user reviews, go with OpenHotel. It suits small to medium-sized properties, especially those seeking seamless channel management and straightforward reservation handling.

If you require a highly customizable platform with a wide array of features—such as guest CRM, mobile check-in, or integrated revenue management—and your hotel operates at a larger scale, Tesipro could be a candidate. However, its lack of recent reviews and user feedback makes this a riskier choice for most hoteliers.

Is OpenHotel or Tesipro Easier to Use?

OpenHotel’s user rating of 4.71/5 and its 57 reviews over recent months reflect a highly intuitive system. Users commend its straightforward interface, quick onboarding, and simple navigation, making staff adoption easier, especially for smaller hotels.

Tesipro’s interface and usability are unverified due to the absence of recent review data, leaving their ease of use uncertain. The lack of recent user feedback suggests it might not match OpenHotel’s current user-friendly reputation.

Edge: OpenHotel.

Which Has Better Features: OpenHotel or Tesipro?

OpenHotel offers five unique features tailored for small to medium properties: revenue management modules, ancillary revenue tracking, guest profiles, native email marketing, and guest communication (SMS). Its core shared features include reservations, channel management, and reporting.

Tesipro boasts 26 features, including a spa & wellness module, integrated CRS, guest CRM, mobile app, task management, online check-in/out, and employee messaging. It caters to larger, more complex hotel setups but lacks the proven usability that OpenHotel emphasizes.

Edge: Tesipro for feature breadth; OpenHotel for targeted, hotel-friendly features.

Which Has Better Customer Support: OpenHotel or Tesipro?

OpenHotel’s support rating of 4.82/5 across 57 recent reviews highlights its responsiveness and personal service. Users frequently mention the effectiveness of their customer service, with many citing quick resolution times and supportive staff.

Tesipro’s support and support ratings are not available, making it difficult to evaluate the quality of their customer service. The absence of recent reviews suggests that support might not match OpenHotel’s high standards.

Edge: OpenHotel.

Which Has More Integrations: OpenHotel or Tesipro?

OpenHotel connects with 12 verified partners, including key channels like SiteMinder, RateGain, and Canary Technologies. Its integrations support essential functions like channel management, reputation, and guest communication.

Tesipro offers 25 verified integrations, including major brands like Cendyn, Nonius, and yieldPlanet S.A., and supports extensive property and resource management integrations. While broader, the actual usability and support quality of these integrations are less clear due to limited recent feedback.

Edge: Tesipro, in sheer numbers; but OpenHotel’s quality and support are more established.

Which Do Hoteliers Rate Higher: OpenHotel or Tesipro?

OpenHotel’s recent reviews show a high rating of 4.81/5, with users praising its ease of use, customer support, and overall reliability. Smaller properties, especially in North America and Europe, favor its straightforward implementation and support.

There are no recent reviews for Tesipro, making it impossible to gauge current user satisfaction. The lack of recent feedback suggests less confidence in its performance and support at this time.

Edge: OpenHotel.

How Much Do OpenHotel and Tesipro Cost?

OpenHotel does not publicly list its pricing, suggesting a tailored quote based on property size and needs. It offers a pay-per-room model with no implementation or hidden fees, emphasizing transparency.

Tesipro charges $1,300 per month without additional details on setup costs. Its pricing may be suitable for larger properties with complex needs but could be prohibitive for smaller hotels.

What Type of Hotel Should Use OpenHotel?

• Hotels that prioritize ease of use, support, and proven reliability.
• Teams that want a single platform for PMS, channel management, and booking engine.
• Properties seeking to increase revenue through integrated yield management.
• Small to medium properties with limited IT resources or staff.
• Hotels that need regular support and updates.

Not ideal if your hotel relies heavily on highly specialized features like extensive spa management or complex loyalty integrations.

What Type of Hotel Should Use Tesipro?

• Larger, complex hotel groups needing extensive customization.
• Hotels seeking integrated CRS and guest CRM features.
• Properties that value feature breadth over ease of use.
• Hotels aiming for a centralized, all-in-one management platform.
• Hotels with dedicated IT staff who can handle complex setups.

Not ideal if your hotel needs straightforward, user-friendly software with proven support and recent reviews.

The Bottom Line for Hotels

OpenHotel offers a proven, highly-rated PMS with a focus on ease, support, and core features that small and mid-sized hotels need. Its recent reviews and high satisfaction scores make it a dependable choice for hotels prioritizing reliability and customer service.

Tesipro provides a broader feature set designed for larger, more complex hotel operations, but the absence of recent reviews and user feedback introduces uncertainty. Its strengths lie in extensive integrations and customization, making it suitable if your hotel requires those capabilities and can manage a more complex system.

If your hotel values dependable support, user-friendly operation, and a strong reputation, OpenHotel is the recommended option. Only consider Tesipro if your hotel’s operational complexity justifies the risk and you need its advanced, diverse features.