roommaster PMS vs. Siesta extranet:
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The Decision

When choosing a property management system (PMS), your hotel needs a solution that simplifies operations, improves revenue, and enhances guest experiences. Both roommaster PMS by roommaster and Siesta extranet aim to streamline hospitality management, but they approach this goal differently. While Siesta extranet offers centralized booking and distribution management, roommaster PMS provides a comprehensive suite of operational tools. Which one aligns better with your hotel's priorities?

Is roommaster PMS or Siesta extranet Better for Hotels?

Both products aim to centralize hotel operations, but their core features and market presence differ markedly. roommaster PMS is a fully-fledged PMS with extensive functionalities like channel management, revenue optimization, POS, guest profiles, and automated reporting—all integrated into one platform. Siesta extranet, on the other hand, primarily focuses on booking distribution, room availability, and guest communication, making it more of a channel management tool with some PMS features.

In terms of reviews, roommaster has a significantly stronger presence. With 83 reviews, a 4.33/5 overall rating, and recent positive feedback, it’s the more trusted choice among hoteliers. Siesta extranet, with no reviews and a 0/5 rating, offers limited validation and less user feedback, which makes it harder to gauge real-world performance or satisfaction.

Your choice depends on your hotel’s operational complexity. Do you need a robust, all-encompassing PMS or a specialized distribution and guest communication platform? The answer hinges on your immediate operational needs and growth plans—are you looking for a comprehensive management system or just a distribution and booking solution?

roommaster PMS vs Siesta extranet: Which Should Your Hotel Choose?

If your hotel needs a fully integrated PMS capable of managing reservations, front desk, housekeeping, financials, and guest relations, go with roommaster. Its broad feature set, including channel management, revenue management, POS, and automated reporting, makes it suitable for properties that want operational control in one system.

If your hotel primarily requires a platform to control bookings, update room availability, and communicate with guests, Siesta extranet might suffice, especially if you already have or plan to use separate PMS software. However, given the absence of reviews and limited feature info, roommaster’s extensive capabilities make it the smarter, more reliable choice today.

For hoteliers seeking a trusted, well-reviewed platform that can grow with their property, roommaster is the stronger option. Conversely, if distribution control is the main pain point and your existing systems are sufficient elsewhere, Siesta extranet might fit temporarily—though this is not guaranteed without more user feedback.

Is roommaster PMS or Siesta extranet Easier to Use?

roommaster PMS boasts a review score of 4.22/5 for ease of use, with many users praising its intuitive interface and straightforward onboarding process. Support and onboarding ratings are also high at 4.17/5, and recent reviews emphasize the platform’s ease of navigation and quick setup, even across multiple properties.

In contrast, Siesta extranet has no available reviews or ratings, making it impossible to assess user friendliness or support quality. Without recent customer feedback, it’s uncertain how intuitive or user-friendly the platform truly is.

Edge: roommaster PMS.

Which Has Better Features: roommaster PMS or Siesta extranet?

roommaster PMS offers over 60 features, including channel management, revenue management, POS, integrated payment processing, guest profiles, and automated reporting—features that are essential for comprehensive hotel management. It also supports online check-in/out, guest messaging, gift vouchers, and digital registration, making it a true all-in-one system.

Siesta extranet, based on available info, lacks detailed feature listings and does not provide additional functionalities beyond its core booking and distribution focus. The absence of verified features makes it hard to compare, but clearly, roommaster’s extensive feature set gives it the edge in versatility and operational depth.

Edge: roommaster PMS.

Which Has Better Customer Support: roommaster PMS or Siesta extranet?

roommaster’s support scores 4.25/5, with reviews highlighting quick responses and helpful assistance, especially during onboarding and troubleshooting. Users have reported positive experiences, describing support as responsive and effective, although some mention occasional inconsistencies.

Siesta extranet has no reviews or support ratings available, leaving potential users in the dark about its support quality. Without verified customer feedback, you cannot confidently rely on their support services.

Edge: roommaster PMS.

Which Has More Integrations: roommaster PMS or Siesta extranet?

roommaster integrates with 56 verified partners, including notable solutions like Sage, Volo, GuestCentric, and Inntopia, offering a broad ecosystem for hotel operations. These integrations cover revenue management, POS, booking engines, and more, allowing your hotel to connect existing tools easily.

Siesta extranet has no verified integrations listed, suggesting either a limited or undisclosed partner network. Without confirmed integration options, roommaster’s extensive ecosystem gives it a clear advantage.

Edge: roommaster PMS.

Which Do Hoteliers Rate Higher: roommaster PMS or Siesta extranet?

roommaster has a review score of 83, with 17 recent reviews in the last six months, indicating active user engagement and updated feedback. Its overall rating of 4.33/5 and a likelihood to recommend at 91% demonstrate strong satisfaction, especially among hotels of various sizes and segments.

Siesta extranet, lacking reviews altogether, cannot be rated or compared in terms of user satisfaction. Given the recent review activity and high ratings for roommaster, it clearly has the higher reputation among hoteliers.

Edge: roommaster PMS.

How Much Do roommaster PMS and Siesta extranet Cost?

roommaster’s pricing begins at a $500 base fee, with no mention of a trial or additional implementation fees, positioning it as a mid-range investment for comprehensive PMS. The absence of free tiers or monthly per-room charges makes it straightforward to evaluate value.

Siesta extranet does not disclose pricing details, which complicates cost comparisons. Its lack of publicly available pricing suggests it might be more suitable for properties with existing systems or those seeking a lightweight solution.

What Type of Hotel Should Use roommaster PMS?

• Hotels that want an all-in-one management platform with reservations, front desk, housekeeping, and financial tools.
• Properties seeking automation in reporting, guest communication, and revenue management.
• Multi-property chains requiring centralized control and real-time data.
• Hotels looking for integration with third-party solutions like channel managers or POS systems.
• Teams that prioritize reliable, well-reviewed software with active support.

Not ideal if:

• You only need basic booking or distribution tools without operational management.
• Your property is very small or budget-constrained, seeking a simple or free solution.
• You require multilingual support or highly customizable interfaces that are not yet specified.

What Type of Hotel Should Use Siesta extranet?

• Hotels primarily focused on distribution, online availability, and guest communication.
• Properties that want to control room availability across multiple channels efficiently.
• Small to medium properties needing an easy-to-manage system for overbooking prevention.
• Owners looking for a straightforward platform that simplifies room inventory management.
• Hotels already using or planning to use other PMS solutions, with Siesta acting as a distribution facilitator.

Not ideal if:

• You need a full-featured PMS with reservation, billing, and operational management.
• Your hotel requires detailed guest profiles or integrated POS systems.
• You prefer a system with extensive integrations, customer reviews, and proven support.

roommaster PMS vs Siesta extranet: The Bottom Line for Hotels

The core difference lies in scope: roommaster PMS offers a comprehensive hotel management solution with a broad feature set and active user feedback, while Siesta extranet mainly focuses on distribution and guest communication without publicly available reviews or extensive features.

Choose roommaster if your hotel needs operational control, detailed reporting, and integrations—especially if you value user reviews and recent support experiences. Its robust feature set and proven reputation make it suited for medium to large hotels and multi-property chains.

Opt for Siesta extranet if your primary concern is distribution control, and you already have a PMS or don’t require extensive operational features. However, due to the lack of reviews and detailed info, roommaster remains the safer, more validated choice at this time.

Final Thoughts

For hotels seeking a well-rounded, trusted management system, roommaster PMS is the clear leader, especially given its recent reviews, broad features, and extensive integrations. Its active support and high satisfaction ratings position it as a dependable operational backbone for independent and chain hotels alike.

Siesta extranet may serve niche distribution needs, but without user feedback or detailed feature disclosures, it’s hard to recommend as a comprehensive solution. If your hotel needs a full PMS, roommaster’s proven track record makes it the smarter investment today.