Topaz Services is more than a voice reservations center; we are a hotel’s partner in providing Genuine Hospitality with Genuine People. We understand that each guest deserves an amazing and unique experience and that starts with booking their stay.
WHAT WE DO:
🏨 Our Reservation Sales Agents act as an extension of a hotel’s in-house team, allowing the front desk to focus on the guests in front of them.
🏨 Answer calls 24/7/365- Callers will always reach a highly trained, friendly agent, ready to welcome your future guest by focusing solely on them.
🏨 Convert calls into booking by creating a genuine connection with callers- our conversion rate is 90% of bookable calls.
🏨 Have knowledge of a hotel’s unique brand and story; our Reservation Sales Agents can answer questions about what is open in the area as well as what amenities they are sure to enjoy.
RESERVATION TECHNOLOGY SERVICES:
✅ Our C5 Universal Call Center Agent Interface easily integrates into popular CRS systems.
✅ C5 encourages a more curated way of presenting information to an agent allowing for a quick response to questions from your caller.
Recommended by 0 hoteliers
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