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概要
Did you know that only 20% of hotels worldwide use a CRM to manage their guest relationships? Start beating the competition today with personalized, revenue-generating marketing campaigns. This guide presents the keys to fully exploiting a hotel CRM and meeting guests' expectations of personalization.
学べること
- What is a hotel CRM? The essential basics.
- 4 golden rules of any good hotel CRM.
- 7 guest segments to target for impactful campaigns, with concrete examples of campaign scenarios.
- Why deploying a CRM is easier than it looks.
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Reinventing Guest Relations in Modern Hospitality through CRM
Want to talk to a Hotel Guest Apps expert?
As the official sponsor of this guide, the Bowo team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel Guest Apps and which is right for your hotel.
毎週のニュースレター「Hotel Tech Insider」を購読する
Accor、Marriott、Viceroy、Shangri-La、Rosewood、Expedia、AirBnB などのトップ ブランドの 100,000 人のエグゼクティブに加わり、最新のイノベーションと洞察を週に 1 回メールで受け取りましょう。
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Want to talk to a Hotel Guest Apps expert?
As the official sponsor of this guide, the Bowo team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel Guest Apps and which is right for your hotel.
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